35688CU #201 Ordering Instructions ---------------------------------- FIELD ENGINEER -- PLEASE WORK WITH CUSTOMER TO OBTAIN THIS INFORMATION AND E-MAIL TO: E3238_SWL@agilent.com Following is a complete list of ordering instructions for customers who want to convert their E3238 Signals Development System from HP-UX to NT 4.0 by ordering the 35688CU with option 201. We strive to provide the highest level of service to the customer, and we need your help with the following items. Please inform us if you DO NOT want us to wait for your response on item #4. No response means the customer will need to set their own hardware configuration (edit e3238s.cfg file) on the new NT controller instead receiving it pre-configured from the factory. 1. Please reference the Agilent sales order number on your response when the information below is submitted. 2. Please provide the license number of the existing HP-UX 35688 software. A requirement for converting the customer's software from HP-UX to NT is that they must return their HP-UX license certificate before their NT order can ship. License certificates should be returned to: Nancy Udd Agilent Technologies 8600 Soper Hill Road Everett, WA 98205 3. Customers converting to NT will need the following NT hardware. Special instructions should state "Convert existing E3238 system to NT." The order for the NT conversion should contain: Item 0100 - E3238S Item 0101 - 35688CU with opt 201 Item 0102 - E9851A with opt 001 (override supply div. to A100) Item 0103 - SOUNDCRD Item 0104 - UIKITPC with localization option 4. Please send an email with the above information AND ATTACH the customer's active e3238s.cfg file. Send this email to: E3238_SWL@agilent.com More info on #4: Since this is an NT conversion, there is an assumption that all of the existing system hardware will be reused, with the exception of the HP-UX controller with the soundcard, and the user interface kit (keyboard and mouse). Note that the only supported controllers for this conversion are the E9850A or E9851A with #001. To enhance customer satisfaction, Order Fulfillment is willing to do as much toward factory integration of the NT software as possible by installing it onto the controller. In order for the 35688C software to operate properly, it must be configured to match the hardware in the system. Since we have no control over the customer's current E3238S system hardware, we cannot properly configure the new NT software for that hardware unless we ask that a specific text file from the existing system be supplied so that OF can apply the correct configuration parameters to the system during the software installation. The primary operator of the E3238S system may be best able to locate the active e3238s.cfg. There are several locations where this file may be, depending on the operating system. On an HP-UX 10.2 system, the file may be /opt/e3238s/e3238s.cfg, or /home/vxi/e3238s.cfg. This request is intended to provide an extra level of service to the customer by providing Agilent with enough information to provide a drop-in replacement for the HP-UX controller. Without this information, the software will be loaded, but setting the hardware configuration in C:\E3238S\e3238s.cfg on the new controller will be left up to the user. If you have any questions about ordering the 35688CU #201, please contact Kathy Halverson (t-335-2217) or Nancy Udd (t-335-2633). Thank you for your help.