Software Release Bulletin

OpenLAB CDS ChemStation Edition     M83xxAA

Preface
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This Software Release Bulletin documents all fixes and enhancements that are incorporated the new release.
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Keyword Glossary

Keyword Index

Keyword: 1100 Control

Lampall off switches off lamps and pumps
KPR#:1601

Keyword: 1200 Control

Lampall off switches off lamps and pumps
KPR#:1601

Keyword: 35900 Control

cannot start two instruments using the two channels of one ADC at the same time
KPR#:1677

Keyword: 6890 Control

Sequence continues while GC temperature is not ready
KPR#:1622
Column info is missing with 6890
KPR#:1685

Keyword: 7890A Control

Must restart data system for barcode reader availability change (7890A)
KPR#:1625

Keyword: ACQ

"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671

Keyword: Audit Trail

manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: CE Control

The VialTable check does not occur during the startup of the CE ChemSation
KPR#:1587
CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Data Analysis

Wrong method displayed in navigation table after partial reprocessing
KPR#:1678
report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595

Keyword: Data Analysis , Navigation Table

Wrong method displayed in navigation table after partial reprocessing
KPR#:1678

Keyword: ECM Integration/OpenLab Option

Data not transferred to ECM after resuming the queue in the ChemStation
KPR#:1629

Keyword: Easy Sequence

Easy Sequences can end up in unexpected locations
KPR#:1655

Keyword: GC ACQ

The ability to collect partial data for specified times is needed for RC.NET GC drivers
KPR#:1626
Partial storage of data is not an option for GC RC.Net drivers
KPR#:1657
Error "creation of a data object failed“ when acquiring runs with data rates 1 Hz and below with 6890 RC.NET
KPR#:1680
OpenLab CDS, C.01.02, 7820A run continues when STOP on 7820A is pressed
KPR#:1683

Keyword: Initialization

B.04.03 [16], error, no string 8002, Abort this copy of Alice?
KPR#:1615
User with corresponding privilege cant't launch instrument configured on the AIC
KPR#:1658
CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Initialization , CE Control

CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Installation

AIC ports not opened for 7890A acquisition
KPR#:1627

Keyword: Integration

Determination of tangent point on the tailing part of the peak
KPR#:821
Peak areas may be calculated incorrectly when using "New Exponential" as tangent skim mode
KPR#:1580
manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: Integration , Audit Trail

manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: Logbook

'Method not downloaded to device' message when PAL is present
KPR#:1637
LC/MS ChemStation cannot open Logbook files
KPR#:1649

Keyword: MSD Analysis

Deconvolution tools are not available for LC/MS
KPR#:1665

Keyword: MSD Control

Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681

Keyword: Method

ChemStation hangs up during Edit Entire Method when starting this process via the UI
KPR#:1593
Method printout for RID contains typos
KPR#:1602
Open GC edit parameters and close it without changes; method modification flag is set
KPR#:1643
After a single run, switching from the Method & Run Control view to the Data analysis view of the ChemStation, the method loaded in Data Analysis in different than the one used to run the sample
KPR#:1689
C.01.01, modified method flag gets set intermittently in error when loading different methods
KPR#:1691
"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671

Keyword: Method , ACQ

"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671

Keyword: Navigation Table

Wrong method displayed in navigation table after partial reprocessing
KPR#:1678

Keyword: Programming

AIC can experience communication loss if Application Experience service is running
KPR#:1617

Keyword: Reports

Calibration Peak Areas included in the Area sum
KPR#:1614
Intelligent Reports do not contain ECM specific information in Review mode
KPR#:1619
Resolution of chromatograms in Intelligent Reporting is low
KPR#:1690
report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595
Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681

Keyword: Reports , Data Analysis

report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595

Keyword: Reports , MSD Control

Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681

Keyword: SEQ

Cannot run partial sequence acquisition with headspace samplers
KPR#:1603
Missing ‘Reprocessing Only’ in the Dropdown List for Unique Folder Creation OFF
KPR#:1687
Acq method for 7890A back injector is not displayed in data analysis view
KPR#:1696
Lampall off switches off lamps and pumps
KPR#:1601

Keyword: SEQ , 1100 Control , 1200 Control

Lampall off switches off lamps and pumps
KPR#:1601

Keyword: User Interface

7820A, 7890A missing sampling diagram when only a rear injector is installed
KPR#:1647
GC instrument diagram appears in offline ChemStation data analysis
KPR#:1653
Distributed ChemStation: some dropdown lists are displayed only after a certain delay
KPR#:1666

When two instruments are configured that use channel A and channel B of the same ADC converter, respectively, the two instruments cannot be running at the same time. When the second instrument is started, both ChemStation instruments will freeze and can no longer be operated.

The two instruments will work when using only one of the instruments at a time.

n/a

When running a sequence where consecutive runs use the same method using the ALS on a data system containing 6890 driver version 6.10.027 or earlier, the data system may proceed to start a new run before the GC has equilibrated after the conclusion of the previous run.  This is more likely if the method contains a post run period of sufficient length that the GC equilibrates to the post-run conditions and the data system has completed data analysis well before the end of the post-run period.

n/a

Patch available for RC.NET GC driver revision 6.10 [027] for B.04.03 DSP1[54]. Fiixed in C.01.03

The column specified as being used is missing information: description, Manufacturer and Model Number.

n/a

n/a

If the presence of the barcode reader is changed while the data system is connected to a 7890A, the availability of barcode options in the Sequence Parameters screen does not change until the data system is restarted.

n/a

Fixed in revision C.01.03. Fiixed in C.01.03

During the startup of the CE ChemStation, the System VialTable is not loaded therefore when a method is loaded conflict checks with the method vialtable is not performed.

If you are using an Agilent 1600 Capillary Electrophoresis instrument, the following post installations steps are required.

1. Insert the OpenLAB CDS Disk 6 
2. Open the folder called \Release Updates\OpenLAB CDS ChemStation Edition\CE\
3. Copy the file HPCE.MAC to the folder \CE\
   Note> The default chemStation path is c:\Chem32

It's recommended to create a backup copy of the original HPCE.MAC before replacing it.

This issue is resolved in the software revision C.01.02

When a sequence is partially reprocessed with a new method, the Navigation Table does not reflect the changed method. The changed method will only be displayed immediately after reprocessing, but not when loading the sequence set into the Navigation Table again at a later point in time. This implies that also the old sequence method is loaded when loading the affected runs with the option "use sequence method".

Reprocessing of the complete sequence is not affected by this issue.

n/a

 Fixed in C.01.03.

Sequences that have been added to the queue may end up in an unexpected location on disk, when the Easy Sequence file name contains the string ".es".
The expected file name ***.es.es was not handled correctly.

When saving an *.es file, do not include .es in the file name. The extension .es will be appended automatically.

Fixed in revision C.01.03, by not allowing .es in an Easy Sequence file name.

When a Sequence or Single Injection Run cannot be transferred to the OpenLAB ECM
storage, the transfer process is paused and an error message is displayed in the
Queue Management tool for the first item in the queue.
Users with the necessary privilege can start the Queue Management tool and resume
the transfer process. After a successful transfer the item is removed from the 
queue otherwise it remains in the queue.

We discovered that items with the following error message “Object Reference not set 
to an instance of an object” appear to the end user as being transferred after 
resuming the queue but they are in fact deleted from the queue although the transfer
is failing again.
Subsequent reprocess of such sequence(s) will not pause the queue and will not be 
transferred to the OpenLAB ECM storage. 

If the option "Cleanup Data on Shutdown" is selected, the local copy of the data will
also be deleted when shutting down the ChemStation. 
In such a case, the data is lost and can't be recovered.

The error “Object Reference not set to an instance of an object” can be caused 
among others by:

  • Incorrectly configuring the ECM Authentication in the OpenLAB Control Panel
  • Manually appending text at the end of the Server string in Transfer Settings
    of the ECM Preferences
  • Using “Tokens” (Instrument Name, Instrument No, Operator or Computer Name) 
    for the Drawer and/or Folder or manually typing the Drawer and Folder in
    the Transfer Settings and not having the privilege to add folders in OpenLAB ECM.
  • Users having a project role in OpenLAB Control Panel where the privilege 
    “Save to ECM” is not granted.
  • Selecting in Sequence Parameters a Remote Data Path having a “/” in the name
   (e.g. 2011/07)

As an immediate action and until a solution is available, we recommend on all 
OpenLAB CDS ChemStation Edition systems (Workstations, Networked Workstations and AIC’s)
connected to ECM to: 

  • Start the ChemStation Administration tool 
   (Start | Programs | Agilent Technologies | OpenLAB CDS ChemStation Edition)
  • Select the option “Use these settings for all Instances on this computer
  • DO NOT select any of the checkboxes in the Automatic Data Transfer Settings 
    and in the Transfer Management Settings.
  • Select the two checkboxes in the Audit Trail section

This will disable the transfer to ECM for all Instruments configured in the computer.

A solution for the defect is currently being worked on. The fix will be made available
as soon as possible.

On the signals screen, need the ability to collect partial data for specified times.

n/a

n/a

Unlike classical drivers the RC.Net drivers did not support partial storage of data for a specified run time.

It is possible to load data file partially, by using Signal Options from the Calibration menu.

Fixed in C.01.03

For runs using data rates 1 Hz and below , you get a macro error "creation of a data object failed" when trying to load the data.

In addition, there is the following error in the sequence log during acquisition:
CP Macro     ========================================       13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     In Command deltab in macro ExecHook            13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     at line 1176 in file C:\CHEM32\CORE\SIGNAL.M>  13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     CX                                             13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     Error 16548 occurred:                          13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     An additional register must be added to the >  13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     list of locked registers.                      13:06:40 06/27/11
  70 41e0 4e086440    0
CP Macro     ========================================       13:06:40 06/27/11

n/a

n/a

A manual injection is done and if the STOP on the 7820A front panel is selected, the GC stops (and resets the initial GC settings) but the chemstation continues.

When the STOP button is pushed on the 7820A, the "current logbook" reports the end of run correctly, and reports the system is running data analysis but does not go into Data Analysis right away.

If this is a 30 minute run, and the STOP button is pressed on the 7820A after 10 minutes, AND YOU WAIT 20 more minutes until the Chemstation gets to the end of the run, a report is generated.  

The system appears to hang up waiting on the expected run time.

Workaround is to use STOP run from the software.

n/a

Installed B.04.03 on a DELL connected to  instrument-1, a 6890, instrument 2, a 7890, instrument 3, a second 6890, and instrument 4 a second 7890. 

Instruments 1,2, and 4 work correctly.

Instrument 3 gives the following errors on start up,  Error "no string 8002" when starting ChemStation.  After pressing OK debug message "Abort this copy of alice? Yes is normal abort, No is Fatal Error, Cancel continues" comes. No closes ChemStation.

Workaround is to delete all of the files in the HPCHEM\3\TEMP DIRECTORY.

 Fiixed in C.01.03

Users with the privileges 'View instrument or location' and 'Run Instrument' is configured in OpenLAB Control Panel can't start instruments configured on ChemStation AIC's. The following error message is displayed: " Can't launch the instrument"

As a temporary workaround, assign the role "Instrument Administrator" or the privilege "Manage Instrument or Location"

This issue is fixed with the software revision C.01.03

In ChemStation revision C.01.02, an instrument configured as G1600 CE cannot be launched. The startup process hangs during "Initialize Instrument".

n/a

n/a

It was not possible to run any 7890A from either the client or AIC. It was discovered that communication ports were not opened upon installation of the AIC version of C.01.02. 

file "Exceptions.AgtChemRCNetAdapter.Online"

Manually create and open a port.

n/a

In the tailing part of a peak, it may occur that the inflection point (needed for the calculation of the tangent peak width) is not correctly determined.  The problem results from the algorithm applied to find the inflection point: It is done by the first/second derivate of the peak shape but at the tail of the peak, the derivates of the "noise" on the signal may have about the same value as the tail it self. As the calculation looks for the minimum/maximum value of the second derivative, a wrong point may be identified for the inflection point.

n/a

Fiixed in C.01.03

When using "New Exponential" as tangent skim mode, incorrect areas may be calculated in case of tangent-skimmed peaks. In these cases the tangent-skimmed peak will not be integrated at all, while the main peak is reported with an area that is too large. The defect is most pronounced when the tangent-skimmed peak is very small.

The likelihood of being impacted by this issue also decreases substantially with increasing number of data points collected per peak. If detector settings are chosen according to the recommendations in the ChemStation on-line help (data rate, detector peak width) the peaks are defined by 15+ data points and data collected with these methods are not affected by this issue.
The settings of the instrument specific default methods (DEF_LC.M, DEF_GC.M) take care of this, with the exception of older instrument hardware (e.g. GC 5890, 5 Hz default sampling rate), high data volumes  (LC/MSD, full scan mode), and fast chromatography techniques (Fast GC, LC Rapid Resolution).
The high information density produced by these detection techniques always require adjustment of the default detector sampling rates according to the recommendations in the ChemStation on-line help.

Do not use "New Exponential" tangent skim mode, but choose a different mode.

Point patches for software revision C.01.01, B.04.03 and B.04.02 are available
for download on
www.chem.agilent.com/EN-US/SUPPORT/DOWNLOADS/PATCHES/MULTIINSTRUMENTCHEMSTATION/Pages/default.aspx Fiixed in C.01.03

Manual integration may become slow, if many calibrated peaks are not found in the chromatogram and the Results Audit Trail is switched on. This behavior is especially pronounced in distributed ChemStation systems.

Fixed in C.01.02 [17] HF03

Fixed in revision C.01.03.

Configure 7697A to 7890A. Close and reopen session and configure a PAL, as well.

With the headspace (HS) method still loaded, Run Method to the still cabled device. This runs, but logs message to the logbook:
'G3382AA    1 Method not downloaded to the device, because>  12:12:53 03/18/11
   0 1da9 4d838485    0
G3382AA    1  the settings are not compatible with the de>  12:12:53 03/18/11
   0 1da9 4d838485    0
G3382AA    1 vice configuration.                            12:12:53 03/18/11
  67 41e2 4d838485    0
Method       Instrument running sample Vial 1 (front)       12:12:53 03/18/11
   0 1da7 4d83848f    0
7697A      1 Sequence Started                               12:13:03 03/18/11'

n/a

n/a

Intermittently, the LC/MS ChemStation may not be able to open Logbook files, either through the GUI or from the "View | Logbook" menu item.  The inability to open Logbook files has been traced to an incorrect Manufacturing Date entry on the LC/MS instrument SmartCard.

As a workaround fix, the Logbook file can be opened independently from ChemStation as a text file: in the Windows Explorer environment, browse to the C:\Chem32\1\TEMP directory and open the INSTR1.LOG file.

To correct this issue, ensure that the LC/MS instrument SmartCard has the proper Manufacturing Date encoded in the proper format - an Agilent representative may be required to complete this task. Fiixed in C.01.03

ChemStation hangs up during Edit Entire Method when starting this process via the UI (system diagram). This happens after the Signal Details dialog.

The problem is not observed when starting Edit Entire Method via the corresponding entry in the Method menu.

Fiixed in C.01.03

The printout for methods containing an RID can contain incorrect values.
For a selected peak width of 0.05 or 0.01 the report will read 0.5 or 0.001 respectively.

No temporary fix available . This is a typo in the value list. Peak widths of 0.5 and 0.001 do not exist in the selection list.

Fixed in C.01.03.

Saved a method.  Open the GC edit parameters to review a setpoint and made no changes or changed the view.  Selected OK and the method modification flag indicates a change was made.  No changes were made.

This does not occur with the Classic Driver.

n/a

n/a

A user runs a single sample. When switching from the Method & Run Control view to the Data analysis view of the ChemStation, the method name displayed in the toolbar is DEF_GC.M, for example. The method used to run the sample in Method & Run Control is not loaded in data analysis.  A different method is loaded in Data Analysis.  Methods of Method & Run Control view and Data Analysis view are kept separately.

n/a

n/a

The OpenLAB Chemstation is very, very slow to load a method or save a method.  The method modification flag takes sometimes 5 or more seconds to display.  So if you select save before the ‘dirty’ flag is displayed, and load another method, this newly loaded method becomes dirty (it was not the one that was edited). 

Also, when the system is busy, the menu items were not grayed preventing a user from doing an operation.

n/a

Fixed in C.01.03.

If running a sequence, the "Specify Report" dialog can be opened from the dashboard. If this dialog is open for a longer time, it can happen that the sequence has already loaded the next method. If the dialog then is closed, the currently loaded method is overwritten with the other method's report settings without any warning.

n/a

This issue will be fixed in revision C.01.03: as long as the dialog is open the method is paused.

The Deconvolution tools are not available in LC/MS ChemStation even if BioAnalysis Tools are configured for the instrument.

n/a

n/a

The likelihood of an irrecoverable communication loss between instrument, AIC and OLSS will increase, when the Application Experience service is running on the AIC.

To increase stability of communication it is recommended to disable the Aero look on the AIC, install the SP1 for Windows Server 2008 R2 and disable the Application Experience Service 
See also:  http://support.microsoft.com/kb/902196

N/A

Calibration Peaks are counted in the Area sum which causes the results to be incorrect.

n/a

 Fiixed in C.01.03

ECM specific fields like path, server, operator or version number are not printed in the Intelligent Report templates in the Review mode.

Print the report from the Data Analysis view.

No fix available.

The rendering for chromatograms to be printed in Intelligent Reports provided a low resolution. While this makes rendering faster, the level of detail in longer chromatograms was not high enough.

A Hotfix for ChemStation C.01.02 has been released.

Fixed in C.01.03.

When a report is printed to screen, it hides behind the chromatogram window as soon as the individual method DA.M of a data file is loaded. This could occur e.g. at the end of reprocessing when the review option "Use Method from Data File" is selected. In this case, DA.M is loaded again directly after the end of reprocessing.

n/a

 Fiixed in C.01.03

The Polarity Switch Delay parameter is incorrectly recorded in the ACQ.TXT file that is generated with the run.  Only the default parameter of 50 msec is shown for 6130, 6140 and 6150 systems.  This gives the impression that the method values are being ignored.  
However, when Hyperterminal was used to query the "MPST" value directly, it was found that the correct Polarity Switch Delay value was being used.  Therefore, the correct Polarity Switch Delay parameter is being used during acquition; the recorded value is simply incorrect.

N/A

To be fixed in a future release. Fixed in C.01.03.

Partial sequence acquisition with headspace samplers has not been possible
with GC ChemStation.   

Running a partial sequence in the ChemStation with a Headspace sampler
processes the entire sequence instead of a partial sequence

n/a

Beginning in headspace software revision B.01.01 and ChemStation revision B.04.03 DSP1 [54], a point patch is available to support partial sequence with the ChemStation.

1. Start ChemStation (Online)
2. Select View -> Preferences -> Sequence tab
3. Select Unique Folder Creation OFF
4. Select Sequence -> Sequence Parameters
5. Click and open the dropdown list in the part of methods to run field
“Reprocessing Only” is missing.

n/a

Fixed in revision B.04.03.

Right click the data on navigation table and select “View ACQ method”
ACQ method can’t be displayed.

For dual injection method, the ACQ method for front data is displayed, but the Acq method for back injector is not displayed.

n/a

Fixed in revision C.01.03.

The Post-sequence command Lampall Off switches off the lamps of all LC modules, but also switches off all the pumps.
This happens in RC.Net configuration.

None

Fixed in B.04.03 Fiixed in C.01.03

7820A, 7890A has an injector on the back.  The sampling diagram is not shown when there is only a back injector (no front injector or tray).

n/a

 Fixed in C.01.03.

Occasionally elements from method and run control view can appear in data analysis view and vice versa.

Delete the files config.reg, conf_off.reg and instrument.config from the instrument directory.

Fixed in revision C.01.03.

On ChemStation CDS clients of an remote AIC there are issues with all toolbar's listboxes (signal list, calibration table configuration etc.). These dropdown lists are displayed only after a certain delay, the user has to either wait quite a long time (up to 15 sec) or move the mouse pointer over the area the list should appear to get it updated and repainted.

n/a

 Fixed in C.01.03.