Software Status Bulletin

Chemstation     ChemStation (G2070BA)

Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software product designated above. The SSB is derived from Known Problem Reports (KPR) which result from user problems that have been classified as documentation problems or software defects. When a KPR is written, an identifying number is assigned to it, and the KPR is added to the next edition of the SSB.

User inputs that have been classified as Enhancement Requests are not documented in the SSB. User problems that have been submitted, but that have not been classified by the time the SSB is generated are not included in the SSB.

How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the problem has been reported already, and if there is a temporary workaround available for the problem, or if the problem has already been fixed by a new revision. If the problem is not listed in this SSB then you may wish to report it to the Response Center or to your field support representative.

To determine if your problem is documented in this SSB, first look in the "Keyword Index" section of the SSB. Under each keyword is a listing of one-line descriptions of related KPRs. If any of these sound like yours, locate the KPR # in the "Known Problem Reports" section of the SSB, and read the full KPR. The KPRs in the "Known Problem Reports" section are sorted by KPR #.

There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a brief description and a KPR #. A KPR may be associated with more than one keyword.

Known Problem Reports: This section contains KPRs, with all the available information relevant to the problem. KPRs in this section are sorted by KPR #.

Keyword Glossary

Keyword Index

Keyword: 1046 Control

1046 FLD cannot be set up from the GUI
KPR#:1153

Keyword: 1100 Control

Signal change in LC Detector during a run
KPR#:38
two MWD in one instrument: problem to control MWD 2 via GUI
KPR#:43
'Fast Reconditioning' enabled in Normal Mode of capillary pump
KPR#:64
with Column flow of 0.00 ul/min no data acquisition
KPR#:89
EMF indicators do not work
KPR#:135
Using flow gradients during Fraction Collection results in Wrong times in Report
KPR#:179
DAD Diagnosis: lamp indicate green, even when lamps off
KPR#:213
Pressure and Leak test in prep. Pump will not finish, unless Press. released
KPR#:287
Flow composition not updated in GUI when loading new method
KPR#:290
G1321A FLD: cuvette is not correctly recognized
KPR#:407
Starlight and FIA: double start pulsing of G1315C
KPR#:416
G1323B colum setting calles negative value in ChemStation column setting
KPR#:451
DAD Calibration history information logged in chemstation.ini
KPR#:454
Using same detector type twice no selection can be set diagnostic
KPR#:457
Sequence table not accepting options of Next Location/Plate
KPR#:471
G1314C VWD Detector diagnostic test results issue
KPR#:472
Fast Comp. Change / Reconditioning disabled after initialization
KPR#:474
"next plate" option using Vial Trays in Fraction Collection mode
KPR#:475
Customized methods for Noise, Wander, Drift issue
KPR#:476
Aborting System Test on LC systems might perform error state
KPR#:487
micro pressure test failed randomly
KPR#:561
injection number in column tag not update for non-switching valve TCC
KPR#:715
ECD detector scaling in online plot 10x larger than in the data file
KPR#:787
G1362A RID Calibration Value cannot be entered
KPR#:1189

Keyword: 1200 Control

Autobalance not accesible after stopping a sequence with AutoBalance off
KPR#:513
Method Overview: wrong value shown for TCC temperature for "as detector cell"
KPR#:670
impossible to enter a maximum pressure of 600 bar into column information
KPR#:775
Fraction Collector settings of the Peak Detectors table are not saved
KPR#:781
Sample scan not acquired in case of spectral range mismatch for VWD G1314D/E
KPR#:1064
attenuation of 4000 cannot be specified for the Analog Output of VWD G1314D/E
KPR#:1065
G1365C/D Detectors not reporting wavelength scan summary
KPR#:1103
when solvent recycling for the RID is used the bottle filling still changes
KPR#:1181
Column Compartment G1316A/G1316B not available if it is part of cluster
KPR#:1213
CTC: Injection volume not displayed on sampler GUI
KPR#:1227
CTC: UI does not display correct plate
KPR#:1228
Solvents not available for selection in the pump timetable for a Preparative Pump
KPR#:1365
the unit for the void volume in the Edit Columns dialog cannot be entered
KPR#:1383
problem with data rate for LC, LC/MS, and CE ChemStation with RC.NET drivers
KPR#:1388
signal description for the RID differs between signals acquired with classic and RC.NET drivers
KPR#:1389
position of the CSV of a TCC G1316X is incorrectly displayed in the Instrument Actuals
KPR#:1393
"Waste" or "Coulmn bypass" runs are causing injection counters to be incremented
KPR#:1399
the valve does not switch to by-pass position for the last injection when using overlapped injection
KPR#:1411
run cannot be stopped/aborted when the injector program is longer than the run time
KPR#:1418
LC RC.NET drivers: progress bar not updated during post-conditioning
KPR#:1421

Keyword: 5890 Control

5890: Data rate 10Hz used, Real Time Plot display is doubled
KPR#:1047

Keyword: 6850 Control

6850 GC feature loss, such as Prep Run, when controlled by Chemstation
KPR#:707

Keyword: 6890 Control

6890 Workstation Internal Software Error
KPR#:415
GC system crashes when view/instrument diagram active in Offline
KPR#:422
6890 FPD is missing the "Air" and "Makeup" Actuals in Edit Parameters
KPR#:848
IQ1.CFG file of 6890/6850 instrument corrupted after regional setting change
KPR#:1167
6890 RC.NET driver: instrument diagram not updated to show configuration
KPR#:1352
6890 RC.NET driver: instrument diagram not updated to show configuration
KPR#:1412
6890N with no tray or ALS is seeing GC Injector Front/Back/Dual as an injection source
KPR#:1461

Keyword: 7890A Control

Initial valve position set to ON before start when it should be OFF; Meth change
KPR#:911
7890A: ALS errors abort sequence; no Retry/Abort option offered
KPR#:914
7890A: Auto Start Macro fails -9999
KPR#:985
7890A: Method modified after loading if run started from GC keyboard start butto
KPR#:1049
7890A Full report does not contain ALS module type information
KPR#:1110
Can Accept Missing Location Vial in Sequence Table
KPR#:1117
7890A: Signal data is not acquired if oven hold time is set to 0.0
KPR#:1151
7890A: need ability to disable method resolution for columns and valves
KPR#:1166
7890A seq aborts part way through run: "AgGC7890Drv" already has ownership"
KPR#:1169
7890A: HeadSpace information not provided in the GLP + Details Report
KPR#:1180
7890A keyboard is locked even though the Software GC Config is set to unlock
KPR#:1186
7890A: Shutdown events are not published to the software GC Status screen
KPR#:1196
7890A does not show the vial number being injected on the sequence screen
KPR#:1198
7890A Runs cannot be started until the GC and injector are idle, view GC Status
KPR#:1239
7890A logbook shows 7693A turret, plunger errors as GCI1 did not start a run
KPR#:1251
7890A Parameter Mismatch error after upgrade
KPR#:1255
GCI1 did not start a run shown in instrument logbook
KPR#:1257
No dialog box presented for 7693A/7890 ALS errors
KPR#:1273
7890A Two inlets with one detector and one injector causes method resolution
KPR#:1283
ALS errors abort sequence; no Retry/Abort dialog box option offered
KPR#:1329
7890A with no tray will display the Sampling Diagram
KPR#:1462

Keyword: ACQ

Time stamp errors in LC Chemstation & Chemstore, Win 2000 time format ignored.
KPR#:12
error "no string 8008" in sample information
KPR#:299
'Active signals" comment is chopped in MSD TIC title.
KPR#:308
Agilent Active Splitter will sometimes not start up correctly after installation
KPR#:375
Snapshot is not created if method or sequence name is of 40 characters long
KPR#:448
FIA runs with Dual Loop Autosampler are not reproducible
KPR#:491
Acquiring multi-signal data with low SIM Dwell times causes erroneous data.
KPR#:492
Main root path as data path in Preferences does not work for data acquisition
KPR#:777
Max oven temp not changed after installing column with higher max temperature
KPR#:1178
Run Time Checklist: selected Acquisition only but Data Analysis still occurred
KPR#:1250
ChemStation switches to default path without warning if data path not available
KPR#:1316
sporadically the next run in a sequences will not start
KPR#:1321

Keyword: Audit Trail

report preview or printout from Report Layout does not trigger report history
KPR#:1122
deletion of compound group not tracked in method audit trail
KPR#:1133

Keyword: CE Calibration

CE system: Pressure are not applied correctly
KPR#:263
CE: Online plot does not adjust into negative not into y axis
KPR#:302
Not ready condition won't go away after applying external pressure
KPR#:307
CE Timetables entries cannot be selected seperatly
KPR#:500
CE: Partial Sequence initializes very slowly directly after loading a method
KPR#:536
CEMS configuration editor issue removing the MS part
KPR#:682
CE replenishment will stop sequence
KPR#:881
Number format causes autostart macro error #16289 during CE ChemStation start
KPR#:1015

Keyword: CE Control

errors when trying to edit the Capillaries Table and subsequently when trying to create a Mobility report
KPR#:1398
Method and Run Control not displayed correctly after reconfiguring the instrument from G1600 CE to G7100 CE
KPR#:1432

Keyword: Calibration

Calibrated compound found as uncalibrated one using library search report
KPR#:9
CE ChemStation: Update calibration level ignores area correction
KPR#:889
Run a sequence with recalibration, only the first ISTD is updated
KPR#:1089
amount is given as zero when it actually could not be calculated
KPR#:1311

Keyword: Companion

Companion: Adding runs to run table is not possible while a sample is running
KPR#:1200
Companion: operator names cannot have spaces; invalid entry error
KPR#:1278
Companion: Adding runs to run table is not possible while a sample is running
KPR#:1403

Keyword: Config Editor

Sequence and method path cannot be changed from the Configuration Editor
KPR#:1
LC Chemstation allows configuring a GC6890
KPR#:275
G1600A CE: display problem in Configuration Editor
KPR#:1341

Keyword: Custom Fields

XML import does not support Custom Fields
KPR#:1344

Keyword: Custom Reports

Add ability to insert JPG, GIF or BMP graphical file formats in Report Layout.
KPR#:6
Custom Reports General cal.Signals always reports uncalibrated peaks
KPR#:208
Excel area % report based on hparea00.xls not created when no peaks identified
KPR#:261
Relative Retention Time solution does not work for uncalibrated peaks
KPR#:980
Response range from Signal Options not applied to custom reports
KPR#:1242

Keyword: Data Analysis

Cannot resize chromatogram after you have resized it to a little box
KPR#:15
Chemstation Data Analysis Overlay function shows limited signals per window
KPR#:20
Multiplier difference if used in sequence table or calibration settings
KPR#:365
hpistd00.xls fails to produce ISTD report
KPR#:421
DA.M available for "Aquisition only methods" run in a sequence table
KPR#:447
Sequence Summary Reports do not work with Offline DA
KPR#:493
Running with Offline Data Analysis does not allow calibration .
KPR#:494
Signal Overlay toggle buttons work inverse
KPR#:531
error message "Not a range" when opening a data file with very long sample info
KPR#:555
sequence container is not loaded if Blank(s) in the sequence name
KPR#:721
Configured colors set in configuration editor not taken
KPR#:745
Calibration Table: From/To column not correctly updated
KPR#:793
Tic marks of fraction collector disappear after integration
KPR#:846
Autoscale doesn't work in GC Chemstation when loading next file
KPR#:913
data files cannot be loaded when the complete data path exceeds 140 characters
KPR#:972
Offline session freezes running online sequence and processing data
KPR#:1001
Certain chromatograms cannot be displayed in user scale
KPR#:1007
ChemStation explorer content may disappear
KPR#:1032
Additions to compound name do not show / print correctly
KPR#:1039
Data analysis autoscales incorrectly
KPR#:1069
error messages when switching tasks during reprocessing in Data Analysis view
KPR#:1113
Need to use different data analysis method for second signal, 3rd signal, etc
KPR#:1191
Cannot reprocess from Run Time Checklist
KPR#:1249
Chromatogram will rescale when switching between integration and calibration
KPR#:1354
Reprocess a sequence that is still in progress
KPR#:1356
Isoplot for FLD data shows wrong range for EM wavelength
KPR#:1361
impossible to load only one signal from all runs of current sequence and then overlay with runs from another sequence
KPR#:1375
GC sequences including runs from Back Injector cannot be migrated to container format
KPR#:1394
ChemStation hangs up when overlaying many in the chromatogram window
KPR#:1401
GC sequences cannot be reprocessed anymore after migration to container format
KPR#:1436

Keyword: ECM Integration/OpenLab Option

wrong file extension for SSizip after navigating in the dialog for saving to ECM
KPR#:585
ChemStation reports with CyberPrinter limited to 30 characters as file name
KPR#:593
ECM->Save Data As changes default SSIZIP file name
KPR#:744
data review does not update the .acaml file
KPR#:774
CE .ACAML file: measured mobility and corrected area are missing
KPR#:966
ACAML export: inconsistent availability of creation date and modified date
KPR#:968
ChemStation Administration tool cannot be started right after installation
KPR#:1091
upload process to ECM checks for server name in case sensitive way
KPR#:1101
user without corresponding privileges can save report template
KPR#:1102
user without privileges can preview and print reports in Report Layout view
KPR#:1107
incomplete view initialization when unlocking ChemStation
KPR#:1128
User without corresponding privilege is able to edit Run Time Checklist
KPR#:1129
"System out of memory" exception on uploading large sequence containers to ECM
KPR#:1136
ECM Operator in case of data modification during acquisition and forced upload
KPR#:1156
ECM path dropdown box does not support tokens
KPR#:1204
error message when trying to download a sequence container without data from ECM
KPR#:1205
next injection of a sequence does not continue during Change User
KPR#:1207
OpenLAB Intelligence report can't be created for single runs from ChemStation UI
KPR#:1210
Report history displays a wrong amount in case of a Library Search report
KPR#:1211
OpenLAB Option: Difficulties to lock the ChemStation during reprocessing
KPR#:1212
Problems after moving items from ChemStation to a different LCDF path in ECM
KPR#:1215
Column position of the TCC is only exported to .acaml if the columns are tagged
KPR#:1216
The name of the ISTD compound is not exported to .acaml
KPR#:1220
upgrade installation resets the settings in the Administration Tool
KPR#:1235
no automatic "check-in" after deleting a checked-out method
KPR#:1267
Token "Operator" for LCDF path uses full name including special characters
KPR#:1284
ChemStation instrument not responding during upload of large data sets to ECM
KPR#:1301
data is locally cleaned even if stuck in the Queue
KPR#:1306
Full menu is available after Change User without necessary privileges
KPR#:1308
Acquisition only runs do not write instrument and column parameters to ACAML
KPR#:1309
OpenLAB Option: there is no audit trail for deleting items from spooler queue
KPR#:1337
There is no warning message when deleting items from the queue
KPR#:1338
OpenLAB Option: Cleanup doesn't check whether queue is empty before deleting
KPR#:1339
incorrect DA method in ACAML after reviewing runs in offline session during
KPR#:1347
ChemStation OpenLAB Option does not work when using non-standard ports for communication with ECM
KPR#:1362
token "operatorname" uses full name including special characters
KPR#:1363
column position is only written into the ACAML file for tagged columns
KPR#:1364
OpenLAB Option: color scheme for status of data related to ECM is missing in B.04.02
KPR#:1378
OpenLAB Option: ECM version in reports created before automatic upload after reprocessing
KPR#:1386
OpenLAB Option: no warning message if manually integrated data have not been uploaded to ECM
KPR#:1406
OpenLAB Option: sequence does not continue during Change User
KPR#:1408
a new version of a sequence is created in ECM any time a single result changes
KPR#:1416
data flagged as related to ECM even if the data was deleted from the spooler queue
KPR#:1422
Sequence progress state may not be updated in data analysis view
KPR#:1427
ACAML result file does not contain all peak performance parameters
KPR#:1428
the module type is incorrect in the ACAML file
KPR#:1434
incorrect sample information in ACAML file after reprocessing if the file did not previously exist
KPR#:1438
OpenLAB Option: automatic upload "after any data modification" does not work reliably when keeping the Integration Events table open
KPR#:1439
ECM Target Path missing in report after running a method with automatic upload to ECM switched off
KPR#:1444
OpenLAB Option: data not marked as modified after changing the method
KPR#:1449
report history may display more peaks than the actual report
KPR#:1452
chromatogram data not included in the ACAML file when a sequence is acquired in "Acquisition only" mode
KPR#:1453
ChemStation .pdf reports not uploaded to ECM with the ChemStation data
KPR#:1456
incorrect injection volume in the .ACAML file when using injector program
KPR#:1458

Keyword: Easy Sequence

Easy sequence: multiplier value entered in easy sequence user interface is ignored
KPR#:1424

Keyword: GC ACQ

Displaying method in control module prevents other meth download during seq
KPR#:667
Offline crash requires reboot of PC
KPR#:1184
Methods have to be in single folder
KPR#:1185
6850/6890 logbook does not advise of invalid inj volume overrides from seq table
KPR#:1277
Low Thermal Mass (LTM) logging should be in Seconds and not Minutes
KPR#:1423
Read barcode just before injection and use barcode as sample name in report
KPR#:1425
Sample Info vial range for HeadSpace Sampler is 0 - 999; it should be 1 - 70
KPR#:1430
Maximum oven temp not changed after installing column with higher maximum temp
KPR#:1457
ChemStation displays -1.0 during CTC cycle process pre and post run
KPR#:1459
When look-ahead vial is not found in a sequence using overlap, the currently running sample and sequence will abort
KPR#:1460

Keyword: GC Analysis

parameter mismatch error when using a calibrated method for the 68xx GC with RC.NET driver
KPR#:1372

Keyword: Help

Selecting RTL Help Contents brings up ChemStation Help not RTL Help
KPR#:549
Help for the Purification Software can not be displayed on Windows Vista
KPR#:1105
Resolution Based on EP,BP,JP and DAB incorrectly explained in Help file
KPR#:1357

Keyword: ISOPlot

Isoabsorbance and 3D plots not available in data acquired with two DADs
KPR#:325

Keyword: Initialization

Opening Reprocessing copy opens also C:\WINNT\System32\CMD.exe
KPR#:33
unexpected information box when initializing Dual Loop Sampler
KPR#:59
ChemStation does not launch when two MWD detectors are configured
KPR#:289
Problems with initialising the 1100 instrument when a DAD G1315C is present
KPR#:294
ChemStation startup failure in case of printer name exceeding 92 characters
KPR#:372
CE: macro error in instrument logbook after startup without modules
KPR#:1345

Keyword: Installation

Installed two A/D licences, one instrument appears
KPR#:18
IQ fails after upgrade to B.01.03 if LCMS patches are previously installed.
KPR#:327
Multimode Ion Source Report Will Sometimes Not Print Out
KPR#:377
Retention Time Locking B.01.02 SW will not install on GC Chem B.02.01
KPR#:505
uninstallation of B.02.01 SR1 (upgrade installation from B.xx.xx)
KPR#:554
IQ fails after upgrade of CE/MS ChemStation B.01.03 to B.02.01 SR1
KPR#:565
Upgrade of G2730BA LC/MS Data Analysis only from B.01.01 fails
KPR#:578
duplicate Start Menu entries after upgrade of 2D/3D Data Analysis only
KPR#:582
problems with CE/MS upgrade installations
KPR#:591
GPC software does not work if installed on a path containing a blank
KPR#:702
CE IQ is failing after G2201BA CEMS addon uninstallation
KPR#:806
IQ fails after an upgrade to B.03.01 (LC 3D ChemStation)
KPR#:820
SR2 for B.02.01 does not update Help -> About for Config Editor and IQ tool
KPR#:865
With Chinese ChemStation B.03.01 SR1 IQT fails for G2090BA, G2190BA, and G2730BA
KPR#:899
Chinese ChemStation: IQ fails after upgrade from B.03.01 to B.03.02
KPR#:1004
system files may appear as different in the IQT report
KPR#:1097
Cancelling the installation does not rename the ChemStation backup folder
KPR#:1098
ChemStation SR Entries in Add/Remove Programs after upgrade installation
KPR#:1124
B.04.01SP1 upgrade installation removes icons of add-on products from Start Menu
KPR#:1219
Uninstallation of ChemStation does not detect addons
KPR#:1236
no warning displayed during upgrade installation if add-on software is installed
KPR#:1240
Could not install ChemStation after removing previous ChemStation Installation
KPR#:1269
ChemStation B.04.02 on bundle computers cannot be upgraded to DSP1
KPR#:1381
Installing B.04.02 sometimes corrupts the Add/Remove programs list
KPR#:1404
IQT Report checks content of shutdown.mac
KPR#:1409
after upgrade from ChemStation B.01.03, screen of UV/Vis ChemStation is displayed during startup
KPR#:1431
Upgrade Installation fails after changing the installation path
KPR#:1445

Keyword: Integration

manual integration not displayed when separate zooming is enabled
KPR#:298
Height-Reject is not take in account during manual integration
KPR#:413
Reporting of negative peaks resulting from Area Summing
KPR#:690
Integration events values not saved by edit entire method
KPR#:694
determination of tangent point on the tailing part of the peak
KPR#:821
Integration unable to handle complex chromatogram for area summation
KPR#:981
Reintegrate "all signals" with Int. Events open only applied for one signal
KPR#:1010
Batch.M does not display special area annotation for manually integrated peaks
KPR#:1050
integration results of manually split peaks may differ from results before split
KPR#:1121
riders found using new exponential baseline mode can not be deleted manually
KPR#:1123
timed area reject values ignored by manual integration
KPR#:1252
timed area reject values are ignored by manual integration
KPR#:1369
unsaved manual integration events are lost after viewing the Integration Events Table
KPR#:1417

Keyword: Localization,Chinese

Chinese ChemStation: ramp table does not adapt to control mode of 6850 GC
KPR#:1232
Agilent ELSD is wrongly available in the list of LC modules that can be configured with RC.NET drivers
KPR#:1385

Keyword: Localization,Japanese

impossible to input Japanese Kanji in Name Pattern field on Preferences dialog
KPR#:962
Japanese ChemStation: VWD Dark Current test fails
KPR#:967
msupdate.exe cannot be executed on Japanese Windows Vista
KPR#:1115
Agilent ELSD is wrongly available in the list of LC modules that can be configured with RC.NET drivers
KPR#:1385

Keyword: Localization,Japanese , Localization,Chinese

Agilent ELSD is wrongly available in the list of LC modules that can be configured with RC.NET drivers
KPR#:1385

Keyword: Logbook

DDE Comm Failure when starting 6890 with G1888 HeadSpace
KPR#:557
Sequence logfile does not get continued
KPR#:596
Only 20000 lines are kept in the sequence log
KPR#:803
First run of 7890A always generates error in Logbook: undefined symbol, 41276
KPR#:815
partial acquisition sequence overwrites existing sequence logbook
KPR#:1234
column temperature and pressure not in the logbook when using RC.NET drivers for LC
KPR#:1405

Keyword: MSD Analysis

Error "Identifier (MSO_PPwidth) is illegal or variable can't be manipulated"
KPR#:4
Cannot install G1043A NIST Library Search Program on B.01.01 LC/MSD ChemStation
KPR#:103
Data Browser rev. A.01.01 not supported with rev. B.01.01 LC/MSD ChemStation
KPR#:124
G2720BA Bioanalysis SW not available at release of rev B.01.01 LC/MSD ChemStati
KPR#:125
Batch review, no manual integration id smoothing is selected in signal details
KPR#:267
Sample Purity affects integration events settings, sets method change flag
KPR#:310
TIC report displays only one MS parameter when in FIA mode
KPR#:314

Keyword: MSD Analyst

.wiff file cannot be opened in Analyst if the method has a Post time set .
KPR#:312
Analyst does not launch automatically if root directory is not default one.
KPR#:313
Analyst conversion log file shows warning that CRC doesn't match
KPR#:319

Keyword: MSD Control

Get application error in DLLHOST.EXE when setting up for running Multiple FIA
KPR#:14
Easy Access rev. A.03.00 not supported with rev. B.01.01 LC/MSD ChemStation
KPR#:123
Abundance Values missing from Lens Ramps
KPR#:309
Display of Time Delay is incorrect for MS acquisition while SIM on Target Mass.
KPR#:318
G2730BA Standalone DA displays Sample Purity Options dialog.
KPR#:320
ChemStation with CTC sampler hangs up when stopping or aborting a sequence
KPR#:1437

Keyword: Method

AM/PM in time for entries in Method History, also with 24 hour time format
KPR#:10
Pressure unit is not correct on CE ChemStation method printout
KPR#:23
1050 VWD method printout shows too many digits for the Peak Width setting
KPR#:30
During Edit Entire Method, two dialog boxes come up simultaneously
KPR#:114
Operator can edit instrument parameters of a method
KPR#:598
Major error at line 433 in file X:\Astxdrivers\iq\idd\src\ui\ssl1.c
KPR#:697
Method name does not exist in the current directory
KPR#:868
6850 Workstation Internal SW error occurred when configuring a column in 6890
KPR#:1202
"error occurred during loading method" after rejecting method resolution
KPR#:1343
GC Offline Data Analyisis checks for ALS location when loading method
KPR#:1353
LC and CE: methods created based on RC.NET drivers cannot be loaded in Data Analysis Only ChemStation
KPR#:1390
ChemStation crashes when the Method Information is too long
KPR#:1426

Keyword: Method Scouting Wizard

Method scouting sequence does not start due to missing methods
KPR#:1333

Keyword: Navigation Pane

Performance problem if many data files to be shown in Navigation Table
KPR#:719

Keyword: Navigation Table

Navigation table cannot display this date time format 20-03-2007 11:41:22
KPR#:836

Keyword: Peak Purity

A09.03 Peak Purity calculation
KPR#:7
not all decimals displayed for the Volume in printout of Fraction Details
KPR#:453
Purify: Only the study creator and administrators can access a study
KPR#:784
impure peak reported as pure under special conditions
KPR#:977

Keyword: Programming

Uni code problem with scheduler
KPR#:171
Online configuration determines what can be done in the offline session
KPR#:1073
Error when using the macro command startsequence
KPR#:1402

Keyword: RTL

Retention Time Locking: can only use kPa unit
KPR#:1392
RTL: New calculated pressure doesn’t update current 7890A methods
KPR#:1415

Keyword: Reports

spectra options are not printed correctly
KPR#:21
"Seq Line"(Sequence line) value for Calibration samples printed wrong in report
KPR#:53
prefix and counter are not reported in hypersequence printout
KPR#:60
problem with sizing of the chromatogram in a Short Report
KPR#:72
Study Run Summary Report: WPS: Tray description is missing
KPR#:75
Instrument curves printed twice, when set in "Sig. Details" and "inst.curves"
KPR#:81
Report: wrong behaviour in fract.table when injec.prog. longer than runtime
KPR#:82
time stamp issues for "inj. time" and "last changed time" for Rev.A Data
KPR#:116
Time Ranges not applied correctly in short report
KPR#:164
after manual integration and peak splitting RT and area counts double
KPR#:238
"Print all Windows" function is not printing correctly
KPR#:240
report does not only print the column used for a run, but all configured columns
KPR#:250
Chromatogram Output in reports: meaning of "Portrait" and "Landscape"
KPR#:276
print to file: no csv file generated using performance and noise report style
KPR#:281
No report shown after method run
KPR#:283
XLS Performance and Noise Rep. : drift given in mAU/min
KPR#:285
Long FIA runs does not list all the injections in the report.
KPR#:315
No report due to "Quantification out of memory" command line error for FIA run.
KPR#:316
in the method printout two DADs have the same header
KPR#:328
"Use Multiplier and Dilution Factor with ISTDs" displayed in all reports
KPR#:349
Printing problems: black bars on the report
KPR#:373
Batch Report: "justify" for alignment is not taken in report/preview
KPR#:420
Group Summary report missing in CSV reporting
KPR#:449
Batch Report: duplicated results for multiple signals in Cal table
KPR#:450
Wrong unit printed on Delay Calibration Reprot
KPR#:458
The use of the manual injector not reported in method report
KPR#:459
page numbers on diagnostic reports are cut of on print out
KPR#:464
Chromatogram might not printed like defined in Graphics
KPR#:490
number of decimals for Capillary and Nano Pump flow in method printout
KPR#:533
Margins are used differently for the Print out of ChemStation Windows Printing
KPR#:590
Path naming on Standard Reports and Ex. Perf. Report not giving ECM info
KPR#:722
Report Layout: Footer print date earlier than last change date for calibrations
KPR#:748
7683 autosampler appears as 7673 on the ChemStation GLP report & meth print
KPR#:755
Report including Calibration Curves displays usage of height instead of area
KPR#:776
problems with chromatogram time and response axes in customized reports
KPR#:783
time stamp of calibration modification changes , if nothing has been changed
KPR#:788
A report cannot be printed if you have overlaid signals
KPR#:811
7673 AutoSampler is printed instead of HeadSpace for Run Info in ChemStore
KPR#:812
Sequence Summary report does not include peaks that are grouped
KPR#:864
With HP LJ 4250 selection of output orientation does not work
KPR#:895
Not found peaks reported different in different report styles
KPR#:897
additional column "ISTD used" has no header in ISTD report of CE ChemStation
KPR#:942
wrong compound numbering in Extended Performance Report after removing compounds
KPR#:949
Japanese/Chinese CS: garbage characters in .DIF output of sequence summary
KPR#:953
inconsistent results in statistics report
KPR#:996
ChemStation does not report resolution as defined in European Pharmacopoeia
KPR#:1011
6890N Full report displays 7683 ALS incorrectly as 7673
KPR#:1108
ChemStation unable to print to screen; Failure at end of run with Vista SP1
KPR#:1109
problem with page numbering in a long sequence summary report
KPR#:1302
Method last changed Date/Time may not be correct on the report
KPR#:1303
Group sum results are not exported to the result.xml
KPR#:1305
Sequence summary statistics with different methods
KPR#:1324
method changes saved into incorrect method after reprocessing
KPR#:1340
"View Method" does not report sample related custom fields
KPR#:1348
only three signals of the DAD exported when printing to .EMF file
KPR#:1349
Grouped calculations/sums will only work for reports using calibration curves
KPR#:1355
page numbers on the Sequence Summary Report higher than 999 are not displayed correctly
KPR#:1366
it is not possible to print report with chromatograms that have been overlaid from different runs
KPR#:1377
plate number per column missing on Extended Performance report
KPR#:1382
Column labels such as batch in Performance + noise report are not labeled correctly
KPR#:1413
Serial number for TCC cluster cut off in sequence summary report
KPR#:1420
Sample Report is truncating long barcodes to 16 characters
KPR#:1435
acquisition parameters missing in the Method section of the sequence summary report when Unqie Folder Creation is switched off
KPR#:1440
Logbook section of Sequence Summary Report incomplete after stopping the sequence
KPR#:1446
changed sample name is only used during reprocessing, but is not reported during review
KPR#:1448
for GC 68xx with classic drivers, the injection date in the report does not use the date format of the Regional Settings
KPR#:1450
instrument actuals not included in ChemStation GLP report for data acquired with RC.NEt drivers
KPR#:1451

Keyword: Run Control

ADC: "Location" field in "Sample Info" goes blank after first method run.
KPR#:293
Headspace instr will fail to start if HeadSpace is used as the injection source
KPR#:841

Keyword: SEQ

Printout of Partial Sequence table misses essential information
KPR#:54
The data file name in a sequence summary compound report is limited to 8 charact
KPR#:154
No divisor available for samples in the sequence table
KPR#:241
sample name of a run changed when reprocessing parts of a sequence
KPR#:259
performance problem when many sequences and methods are present
KPR#:274
changing a plate in hypersequence table during leads to an error message
KPR#:300
Sample amount ignored for blank runs when entered from sequence table
KPR#:356
Sequence stops after approximately 1700 runs if "Print to Screen" is selected
KPR#:470
Method Name field blank in sequence table (in Data Analysis)
KPR#:480
Dual injector system, exiting the sequence table always returns to the front
KPR#:761
Change of sample type during sequence acquisition is ignored
KPR#:778
Default hypersequence Def_LC.hyp can be overwritten
KPR#:780
Front injector is not installed but it is still available in the sequence table
KPR#:813
Must restart ChemStation for barcode reader availability change (7890A)
KPR#:816
Sequence stops if vial number is 0 on an 1100/1200 system without error message
KPR#:823
Filldown wizard for CTC Increment Directions mixes up row/column directions
KPR#:927
Problems running more than 422 sequence lines with CTC sampler
KPR#:938
Online session closes when copy/paste is used to build seq table
KPR#:941
Sample location not displayed correctly in Data Analysis with high plate number
KPR#:973
Unspecified error after reprocessing a GC sequence
KPR#:1229
Cannot edit Method in Offline session while it is running in an online sequence
KPR#:1246
Method changes not used after pause/edit/save/resume seq using folder ON
KPR#:1247
Browse is missing in sequence table to select method with Unique Folder Off
KPR#:1276
Mismatch for sequence completed time stamp in sequence and instrument logbook
KPR#:1317
sporadic ChemStation crashes after aborting a sequence
KPR#:1322
Online ChemStation may hang when opening Sequence table during acquisition
KPR#:1346
wrong data path after stopping a sequence twice
KPR#:1350
sequence logbook overwritten during partial sequence acquisition
KPR#:1371
7890 Inserting a priority sample into a running sequence using overlapped methods may result in different sample being injected than reported
KPR#:1396
data is acquired into an existing sequence container after canceling partial sequence acquisition
KPR#:1407
warning message at the end of a Purify Study
KPR#:1410
Purify: error message at the end of study
KPR#:1414
ChemStation crashes when trying to use a method containing an ' in the name in the sequence table
KPR#:1441
an error may occur when stopping a sequence immeadiately after start
KPR#:1442
ChemStation crash when trying to open Partial Sequence with non-exisiting data path in the Preferences
KPR#:1443
partial reprocessing takes very long for long sequences even when reprocessing a small part of the sequence
KPR#:1447

Keyword: Sample Overlap

Overlapped injections omits run when using the same vials for front and back inj
KPR#:808

Keyword: Spectra Analysis

Apex spectra not correctly reported
KPR#:920
unexpected question whether user wants to save spectra library with the method
KPR#:1036
sample information of spectra library not automatically extracted from data file
KPR#:1195
Issues with scaling of online plot for DAD G4212A
KPR#:1323
sample information of the data file not automatically extracted when creating a spectra library entry
KPR#:1368

Keyword: User Interface

Fraction collection module error message given at different Fraction Collector
KPR#:13
Signal Task: Time reference lines only visible with 256 colors on Compaq bundle
KPR#:44
Operator field in the Change access level dialog box retains only 29 characters
KPR#:62
instrument remains in running status after a diagnose test
KPR#:68
Fraction time table entries corrected by the biggest delay time
KPR#:69
"EMPV Cleaning Procedure" displays misleading status
KPR#:74
Inconsistent update of peak detectors table in Set Up Fraction Collector
KPR#:76
Fraction Preview: Shifted marker in Preview
KPR#:95
Datafile name in File information not updated for overlayed datafiles
KPR#:121
Hardware related zooming issue
KPR#:126
Using "Print window" is not clear what is the active window to print
KPR#:232
Minimize Logbook option is not available
KPR#:234
"switch off pump and lamp" question is coming even if alreay switched off
KPR#:239
Switching between OQ/PV to Data Anaylsis view impact the fraction table GUI
KPR#:286
in online plot it is difficult to differentiate between two DAD detectors
KPR#:322
MultiMode Source is not listed as a possible detector for the OQ/PV
KPR#:446
Recovery Mode not updated in Instrument Actuals GUI
KPR#:455
Incorrect status message of Chip Cube in case of lost synchronization
KPR#:462
Manual injector use is not present in User Interface
KPR#:466
Sample info desciption for OQPV Fraction Collector tests contains symbols
KPR#:486
System.NullReferenceException error may occur in ChemStation
KPR#:496
toolbars can only be configured when displayed in separate window
KPR#:501
option to create folders from Preferences/Paths only available in Windows 2000
KPR#:517
wrong error message: pressure sensor not connected
KPR#:693
pressure signal plot for the PrepPump is missing in Online Plot
KPR#:723
Pump timetable of the PrepPump not giving Solvents for selection in the display
KPR#:724
Error Fetching CP Variable observed sometimes when starting the chemstation
KPR#:731
Splitless Mode - GC displays 'Not Ready" - Chemstation displays "Ready"
KPR#:809
Function keys not displayed on screen
KPR#:1045
Initial Screen Window Size is not kept
KPR#:1046
7890A - Agilent GC Status doesn't show selected.
KPR#:1070
ChemStation hangs when user enters a command while busy indicator is on
KPR#:1096
network datapath not available in ChemStation Explorer after network outage
KPR#:1125
HeadSpace software error box is not shown until the HeadSpace SW has the focus
KPR#:1194
ChemStation displays -1.0 during CTC cycle process pre and post run
KPR#:1230
it is no longer possible to have both a directory and a subdirectory in the Data Paths settings
KPR#:1294
ChemStation uses mixture of color settings from Windows and Configuration Editor
KPR#:1319
signal description in the online plot does not provide wavelength information
KPR#:1336
Verification view does not initialize properly
KPR#:1342
not possible to move Edit Integration Events dialog
KPR#:1376
method change flag is too small in the new UI for LC ChemStation
KPR#:1379
wording mismatch between menu and dialog for saving sequence templates
KPR#:1380

Keyword: Utilities

Hyperseq continues running between multiple sequences for one plate after stop
KPR#:77
B.01.01 and PC Anywhere is giving conflict
KPR#:199
Excel workbook issue with "special links" and chemstation.xls reports
KPR#:209
wrong pressure description using Japanese fonts
KPR#:246
Would like to be able to view LC/MS fraction and spectra in same View
KPR#:247
XML Import: Import of LimsId fails if sample amount has been set in import XML f
KPR#:264
EMF files exported from ChemStation to Powerpoint are oversized
KPR#:270
no annotation or move annotation in 3D overlay window possible
KPR#:389
OQ/PV test Injector Precision test show pass instead of failed
KPR#:477
Holmium test passed although hardware fails
KPR#:484
Cap. Pump Flow Sensor Calibration required pump switched on
KPR#:488
Setup window for modules grey out after performing OQPV tests
KPR#:489
not possible to open a Purify study when the Purify Data Base Path is set to C:\
KPR#:541
Verification: unit for RID noise values
KPR#:588
Extracted Chromatograph changes when setting Bandwitdh and exporting
KPR#:589
1100 Diagnosis: Draw action performs red message
KPR#:594
K Prime may not be calculated using void volume
KPR#:602
zoomed peaks may be printed incompletely on reports
KPR#:605
Annotation Menu disables some of the Graphic, Signal options
KPR#:648
Wrong compressibility setting in ChemStation when using Handheld Controler
KPR#:673
Use of external contacts board on 1367C injector no binary output possible
KPR#:675
Invalid fraction start location
KPR#:678
Print report to XLS file strange characters are present
KPR#:679
Purify: sample description only once by wizard
KPR#:680
Started sequence with wrong vial position after changing trays
KPR#:681
zooming reset when copying to clipboard
KPR#:720
No > 10 is not accepted as vial number for Diagnosis single step tests for AFC
KPR#:737
Excel Seqence summary macro is failing
KPR#:791
Prep-Pumps online plot signals need to set again after changing views
KPR#:854
cannot load batch method, if method (on another drive) is specified
KPR#:884
ChemStation crash during MS data AIA export to network drive
KPR#:958
English Acrobat Reader install package on ChemStation CD 2 not working
KPR#:1012
link to the base reference file IQTREF.XML on IQT Report not working
KPR#:1118
Modified or corrupt base reference file IQTRef.xml causes crash of IQT Report
KPR#:1134
with missing base reference file IQTXref.xml the IQT is still reported as passed
KPR#:1135
Chinese/Japanese ChemStation: cannot import .csv file to sequence
KPR#:1233
IQT Report may fail after switching to Diagnosis with invalid files
KPR#:1263
Library search verification test will fail if CE ChemStation is installed onto a drive other than C:\
KPR#:1391
compound custom fields are only exported to result.xml when the compound was found
KPR#:1419
the result.xml file does not contain information about the module name
KPR#:1433
software verification tests may fail when using RC.NET drivers for an LC instrument
KPR#:1454
during verification test FLDARPC.VAL a message comes up the method needs to be migrated to new spectra tools
KPR#:1455

The Extended Parameters for the native sequence table and Easy Sequence Setup (7890A) enable BCR section when that hardware does not exist. This behavior is benign.

n/a

n/a

1046 FLD cannot be set up from the GUI. If you click the corresponding item in the System Diagram, the following red error message will be displayed:
view.floatingmenu "menu[1]."FLD1046" failed. Menu table contains incorrect menu rows.

Use the corresponding entry in the Instrument menu to configure the 1046 FLD.

No fix is currently intended.

Running LC Sequences in operator mode it is possible to change signal parameter for various LC detectors. Multiple changes during acquisition are possible and the change will be documented on the Report. A change history list is missing.

The change will be documented by the Chemstation using the method changed flag/ time stamp and by the sequence logbook (method changed).

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For ChemStaiton A.10.x revsion following issue has been reported for systems using a stack including 2 times a MWD:

The graphical user interface control for the secound MWD in the configuration is controlling the settings of the first MWD of the configuration. This issue only applies fo the graphical user interface. The Instrument menu allows to control the VWD in the correct way.

Use the instrument menu to control two MWDs in one 1100 stack.

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For a Micro Wellplate Sampler, the "Fast Reconditioning" option should not be available in normal mode. Under the following conditions, "Fast Reconditioning" gets nevertheless enabled.

In the method "Injection Overlapping" is not enabled for the Micro Wellplate Sampler. If "Fast Reconditioning" and "Solvent Custom Calibration" get enabled in micro mode and afterwards the WPS is switched to normal mode, the "Fast Recondition" option is accessible in normal mode.

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If a flow of 0.00 ul/min is applied to run a sequence on a system with capillary pump with stop time of e.g. 1 minute, the acquisition of detector signals stops correctly after 1 minute, but data acquisition will nevertheless only complete after 3 hours.

Use flows larger than 0.00 ul/min.

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Using the EMF functionality of the Rev. B.01.01 ChemStation the EMF indicators for the needle movements on DLA is not functioning.
 
The Needle movements have exceeded limits and the limit fields are red in Diagnosis View. The EMF icon is green in Method and Run Control.
 

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There is no fix planned for this problem.

Following issue has been reported, using ChemStation A.10.0x and higher: 

Using flow gradients during Fraction Collection results in wrong times for the collected fractions in the Report (in the fraction table). 
However, tickmarks are displayed and generated correctly, so there is a mismatch betqween tickmarks and the reported fraction table times.

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In order to run DAD tests (e.g. DAD Wavelenght test) the DAD has to be switched on. However, the icon for the DAD always is green and ready for test, even when the DAD is switched off.

Check the status of the DAD at the instrument itself.

There is no fix planned for this problem.

The pressure and Leak test in G1361A prep. Pump will not finish, unless the Press. is released manually by the user, by opening a capillary.

Background: The EMPV valve is not allowed to switch, unless there is low pressure (safety feature). 

Please manually release the pressure at the end of the test by opening a capillary.

No fix is planned for this issue.

Following issue can be seen in ChemStation B.01.03 using methods with flow composition.

Modifying and saving flow composition values are not correctly updated in the "Instrument Actuals" of the corresponding pump, when a new method or default method with different settings is loaded.

Either close and reopen the instrument actuals

or

use the "LC Parameter" view in the method and run control to monitor these values.

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Using the G1321A FLD detector following problem has been reported using ChemStation B.01.01x:

Changing from a standard flow cell to a cuvette
(e.g. to perform OQ), the system will respond on the report with a "micro flow cell".

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Using B.01.03 LC/MS system with the G13315C Detector, methods using FIA will see following behaviour:

Running x injections in one FIA run, the system will send y start pulses, so the the report might describe
additional runs.

For the each injection, two start pulses are sended.
Problem will be resolved with the next G1315C firmware revision.

The issue will be fixed in the next firmware revision.

As a current workaround a macor solution can be used, please contact your Agilent Representative.

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Using the control module G1323B to define the column compensition in the timetable and defined "off" for the temperature. the system will show -274 when opening  the colum comp. parameter using the ChemStation.

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Using ChemStation please note that the  DAD Calibration history is read out of the 
ldadhistory information in the PCS section of the ChemStation. Attaching a different DAD detector to an existing ChemStation will result in a loss of the DAD calibration history.

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No fix is planned for this issue.

Using ChemStation Rev. B follwing issue has been seen using the same detector type multiple times:
In diagostic, the system will list only one detectora for one type.

In oder to perfom test, please run the test with only one detector of the same type configured at time.

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Following issue has been seen running ChemStation B.02.01 using Fraction Collection:
Defining a sequence and specify in the sequence table column Frac. start column the otion of next plate or next location for the first line, the system will give a warning when starting the sequence that that position is not available.

The first sequence line need to have a specific Fraction Start location placed or it has to be left blank, so the system is taking the next free location
known by the Fraction collector isself.

No fix is planned for this problem.

Using ChemStation B.02.01 performing verious diagnostis tests using the G1314C VWD detector, the test results are not present in the results file.

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Following issue has been seen using ChemStation B.02.10 using fast compensition change/reconditiong option:
Rebooting the system and entering the part Fast Composition Change / Reconditioning the first time, the dialog is disabled though the pump is running in micro mode.

Please enter and edit/cancel any other dialog (e.g. setup or auxiliary) first, then the options will be available.

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Following issue is seen on ChemStation B.02.01 running Fraction Collectors with Vial plates configured: 
Defining the position 1 and 101 for fraction collection on a Vial plate, and define the option "next plate" in the Frac. Start column of a sequence the field is ignored without error message.

The Next Plate function is a valide functions for Well Plates, not for vial trays. Please use the option "next location" in the Frac. Start column in the sequence table.

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Following issue has been seen running ChemStation B.02.01 and execute the OQ/PV Noise and Temperature Stability using a customized method:
Decreasing the stoptime to e.g. to 1 min. the ASTM Noise, Wander and Drift getting not calculated, but the system reports that the instrument verification test passes. 

The test summary will show the test Noise, Wander  and Drift as not passed. 

No fix is planned for this problem.

Following issue has been reported using ChemStaiton B.02.01 performing some HPLC System Test. If running system tests, e.g. the HPLC Chip System Test of a Chip Cube system is aborted while running, an error is displayed in the command line: "Fatal System Error: Check system resoureces..."

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In some cases the micro pressure test failed whith a leak rate over the upper 
limit. This result was strongly affected by the volume in the flow path and 
the evaluation of the test, which was not done after the pressurization of 
the solvent.

The micro pressure test was optimized with a longer pressurization time and 
the evaluation of the test is done at 8 minutes instead of 4.5 minutes. In 
addition the test runs with water on channel A1 instead of IPA on channel A2. 
These are the only changes done for the micro pressure test. The procedure to 
run the test, the evaluation and the limits are identical to the previous one.

The issue is fixed with ChemStation B.02.01

Following behaviour has been reported for ChemStation using Thermostatted Column compartment (TCC) and the column ID Tag. The number of Injections, present in the column ID Tag is not updated in the following particular case:

TCC with column switching valve:

In the TCC set up, the user can determin which colum is going to be used, colum 1 - left hand,
colum 2 - right hand.
If you inject and you use column 1(left) the counter is updated for injection, if the Tag is present, because only the tag for the corresponding site is written to.
Placing the tag on the right site, but injecting on the left site, the counter does not increase,
because the injection update information is going to be sent only to the left site.


TCC without column switching valve:

The system is only increasing the number for the left site, not for the right site. For a TCC without a switching valve it should not matter where to place the column ID tag.

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Following problem has been reported: Running an ECD detector  on LC ChemStation, the online plot scaling is x10 larger than the scale in the data file.

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During the calibration process for the RID, the flow cell is purged. Afterwards the calibration sample (Succrose) is injected into the flow cell. Then the calibration is started and the measured value is displayed. If not correct, the correct value of 521000 has to be entered.
In ChemStation B.04.01 this value will not accepted. Instead a message comes up specifying a wrong limit of values to be entered.

Enter the calibration value via command line with command "NRIU 512000", or send the command via Instant Pilot.

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If you stop a sequence while a run is processed where "Off" is selected for the AutoBalance column, the Autobalance settings will remain inaccessible for the detector.

Either restart the ChemStation or complete another run on the ChemStation.

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The Method Overview box shows wrong values for the TCC temperature if the column thermostat is set to the value "as Detector cell". 
In this case, the Method Overview does not show the real temperature, but instead the inactive value from the most upper field of the Column Thermostat setup dialog.

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Select Instrument -> Columns.
In the Edit Column Identification Modules dialog you can enter the max. pressure in bar. Only values up to 400 bar are excepted, even if the 1200 LC hardware allows a maximum pressure of 600 mbar.

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The following problem is observed with regard to Fraction Collector setup when the Working Mode is set to "Off":
All values for "Up Slope", "Down Slope", and "Threshold" are not saved upon closing the setup dialog.

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If a blank scan and a sample scan are set up for the VWD G1314D/E are set up in the VWD's timetable, there will be no warning if there is a spectral range mismatch between the blank scan and the sample run.
When running the method, the blank scan will be recorded, but not the sample scan.

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It is impossible to specify an attenuation of 4000 for the Analog Output of the VWD G1314D/E. In the corresponding dialog, the value 4000 is accepted, but it will not be kept.

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For the Multiple Wavelength Detectors G1365C and G1365D, the Wavelength Summary Report is not being shown in the in the Final ChemStation Compliance Report. No Spectrum or Results tables are shown.

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It is currently not planned to fix this problem.

With an RID in the 1100/1200 system, solvent recycling can be switched. In this case, nevertheless the bottle filling of the pump decreases. If the options to prevent the next analysis or to shut down the pump are enabled, the analysis will stop although the solvent is recycled.

n/a

There is currently no fix planned for this problem.

If G1316A or G1316B column compartment is part of a cluster with G1316C column compartments, it is not available in Diagnosis view.

Perform diagnosis on the column compartment while it is not part of a cluster.

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In the sampler GUI for the CTC the actual injection volume is not correctly displayed. Instead, always an injection volume of 10 ul will be indicated.

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For the CTC sampler, the GUI does not display the correct plate/tray after changing the plate.

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For a preparative pump, the solvent cannot be selected in the Set Up Gradient dialog.

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For LC ChemStation, it is possible to enter the void volume in the Edit Columns dialog. The value can be entered in ml, min, or %.
In B.04.02, it is not possible to enter the unit.

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This problem is fixed in Hotfix 1 for revision B.04.02.

The following problem only occurs with ChemStation rev. B.04.02 and B.04.02 Driver Service Pack 1 with or without Hotfix 1 in combination with RC.NET drivers. The use of classic drivers is not affected.
When choosing a data rate (via the corresponding value for the Peak Width in the detector setup) for the detector in LC, LC/MS, and CE ChemStation  which exhibits more than one digit after the decimal separator, the selected data rate is not correctly applied, but truncated after the first decimal place. As a consequence, the time axis of the chromatogram will be stretched by the percentage of the deviation in the data rate. This may cause differences in the time axis for different signals in the data.
Quantifications based on comparison against internal or external calibration samples as well as internal area ratios are not affected by this defect.

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The defect is fixed in revision B.04.02 Driver Service Pack 2. Please note that applying the fix may change retention time, area, and height values of the peaks for RC.Net drivers only. Calibrated methods need to be recalibrated in this case.

With classic drivers, the signal description for the RID is "RID1 A, Refractive Index Signal".
With RC.NET drivers, the signal description for the RID is "RI1 A, Refractive Index Signal".
This difference in the signal description will prevent the peak identification for calibrated methods that have been migrated from classic drivers to RC.NET drivers.

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This problem will be fixed in revision B.04.02 DSP2.

The position of the column switching valve of a Column Thermostat G1316X (X = A, B, or C) is incorrectly displayed in the Instrument Actuals.

Point patches are available for the following revisions:
B.04.01 SP1
B.04.02 Hotfix 1
Please contact your Agilent representative.

This defect will be fixed in revision B.04.02 DSP2.

The following defct affects all G1316C TCC clusters:
Injection counters for non tagged columns are incremented for  all waste-, bypass-, and storage methods. It affects all columns where the columns are marked as "installed" in the ChemStation column table.

As a result, the injection counter reports larger numbers compared to the injection performed on a certain column.

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This defect planned to be fixed in ChemStation B.04.02 SP1.

When using overlapped injection with an ALS, the valve does not switch to the by-pass position on the last injection of the sequence table.

Add a blank run with the same method at the end of the sequence to ensure that the valve switches to the by-pass position for the last sample run.

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In case an injector program of a method is longer than the run time, a run with a method cannot be stopped or aborted during the time needed for the injector porgram.

The run/sequence can be stopped or aborted after completion of the injector program.

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When using the RC.NEt drivers for LC ChemStation, the progress bar not updated during post-conditioning. The progress bar is only updated when post-Conditioning has completed.

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When the data rate of 10 Hz is used, the Real Time Plot display of the chromatogram elapsed time is doubled. 

When the data rate is changed to the default of 5 Hertz, the Real time Plot window was normal, displaying the same times.

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On the 6850 (with no hand held controller (HHC)) it is not possible (very difficult) for a user to activate the "Prep run" function.    It should be possible to turn the "Prep Run" function ON from the Chemstation user interface.  Customers without the HHC can not turn the "Prep Run" function ON.  The HHC must be used.

This functionality is important for customers using non-Agilent samplers (P&T, etc.)

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The ChemStation would open with an Error Dialog Box titled: 

  6890 Workstation Internal Software Error

Windows XP was set to auto update, when it did the Microsoft Hotfixes, one of them changed the decimal separator from a decimal point to a comma.

The Fix:  Change the comma back to a decimal point in Regional Settings, and it works as advertised.

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The Fix:  Change the comma back to a decimal point in Regional Settings, and it works as advertised.

When exiting the OFFLINE ChemStation with the view/instrument diagram actived, there's a graphical crash message that appears before closing.

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The "Air" and "Makeup" Actuals are missing from the 6890 FPD Detectors screen in Edit Parameters.

The correct flows can be viewed from the GC front panel and also “Instrument Actuals”.  The FPD functions correctly.

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From Control panel\Regional settings: change the decimal separator from a period to a comma.

It is not possible to open a 6890/6850 ChemStation. 

1.  Backup data, methods, sequences, column databases (found in C:\Chem32\DRIVERS), etc 

Record GC IP addresses

2.  Delete IQ1.CFG located under the Chem32\1 directory for example

3.  Uninstall Chemstation

4.  Reinstall Chemstation

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In the 6890 RC.NET driver, changed the GC configuration to have the back inlet go to the back column to the back detector.  This change was not reflected in the instrument diagram as it is still showing the back inlet going to the front column to the back detector.

The workaround is to turn off and on the instrument diagram to reflect the new configuration changes.

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In the 6890 RC.NET driver, changed the GC configuration to have the back inlet go to the back column to the back detector.  This change was not reflected in the instrument diagram as it is still showing the back inlet going to the front column to the back detector.

After the configuration change is made to the columns, the workaround is to shut down the ChemStation software and restart to reflect the new configuration changes.

Classic 68xx driver works correctly.

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6890N with no tray or autoinjectors installed.
Select Injection Source/Location.
GC Injector Front/Back/ and Dual is invalidly displayed as an injection source.

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Setup method with 2 valves (1 and 2) with initial position to OFF and valve switching to on at 0.01 minutes. First time it runs the timing appears OK. The second time it runs the valves are initialized to ON (a method change ). The valve is checked or set to ‘on’ in the software (OFF on the 7890A). If you try to run the method, the software asks you to save the method, because it has changed in this manor.

This occurs with Manual injection only (Press start at 7890A).  This does not occur when using an ALS to start the run.

The following workaround in now available beginning in B.03.02:  

Start the run from Chemstation by going to RunControl > Run Method, then press start on the 7890A.

Fixed in 7890A Firmware A.01.10.

7890 with ALS. Create an ALS error, such as a Vial not found event.  Instead of offering a pop-up that offers a second chance to Retry/Abort with the named error, this simply aborts the sequence. The error is buried deep in the sequence log of that instrument:

'Method       Method started: (F) line# 2 at 2 inj# 1        09:11:51 09/20/07
  67 41e0 46f27198    0
Method       Instrument running sample Vial 2 (front)       09:11:52 09/20/07
   0 1da5 46f271b2  300
GC         1 There was no bottle in the gripper.            09:12:18 09/20/07
   0 1da6 46f271b2    0
Instrument   GCI1 did not start a run                       09:12:18 09/20/07
  67 41e0 46f271b2    0
Method       Instrument Error - Method/Sequence stopped     09:12:18 09/20/07
  67 41e0 46f271b2    0
Method       Method aborted                                 09:12:18 09/20/07
 43e 41df 46f271b2    0
Sequence     FRONTALS.S terminated due to an error          09:12:18 09/20/07'

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Sometimes the software shuts down for no reason. A reboot then shows sometimes the “autostart macro failed, Error -999”. After some more tries the Chemstation starts without any problem.

Reinstallation of the Chemstation has fixed this problem.

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Manual injection.

Started the run from the 7890A keyboard start button.  The method modification status indicates that the method has changed when it has not and the report will indicate 'modified after loading'.

Start the run first by going to RunControl > Run Method and then press start at the 7890A.

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7890A with injectors

In Data Analysis, load a signal from this GC and Specify 'Full' Report.

Print Report.

The Module section does not recognize or print any ALS module types or Firmware for it.

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On a 7890 GC without 100 vial tray it is nevertheless possible to input vial locations that aren't available when using the filldown wizard of the sequence table.

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When running an isothermal GC run, if the oven temp hold time is set to 0.0, signal data will not be acquired.

A data file is generated but does not contain the .ch file.  When this data file is opened in data analysis, the message no signal data is displayed.

Enter a hold time greater than 0.0 in the hold time field will resolve this problem.

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It is not possible to disable method resolution for columns and valves with the 7890A.

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This problem is fixed in revision B.04.02 SP1 with Software Driver Version: 3.01.

Sequence aborts in the middle of the run, 7890A lost connection. 

In the instrument log, it states that the AgGC7890Drv already has ownership; request denied.

In the Chemstation software status view, in some cases the GC will come back in Monitor mode.

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This defect is fixed beginning in 7890A Firmware revision A.01.09.  Lab Monitor & Diagnostic SW must be used to update the 7890A firmware.  If the old 'Ohana' Utility is used, this problem will not be solved even in firmware A.01.09.  This old utility does not update the 7890A firmware properly.

HeadSpace information is not provided in the GLP + Details Report for the 7890A.

Headspace information is available when printing the method.

This problem is fixed in revision B.04.02 SP1.

Even though the 7890A Keyboard is set to off, it is not possible to edit instrument parameters such as the oven temperature from the GC Keyboard.

The 7890A keyboard display is not displaying the keyboard locked state correctly.  By default, the 7890A keyboard is set to ON by the software but the GC keyboard is displaying the keyboard lock as off.

Workaround:
From the software 7890A GC Configuration, go to the Misc tab.  Verify that the keyboard lock is set to off (unchecked) and select OK.  It is now possible to edit 7890A parameters from the keyboard.

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The thermal inlet shutdown is not reported in the software “Agilent GC Status” screen.  

Only the first event, which is 'not ready', is reported to the Agilent GC Status screen.  The second event, which is the shutdown, is not displayed. 

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The vial number is not shown in the sequence screen.  Only a "#" sign is shown.  

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Fixed in 7890A Firmware Rev A.01.10 with A.01.02 ALS.

Occassionly, when trying to start a run or sequence on a GC whose front display and ALS are Ready, fails to start. Logbook shows:
'Runs cannot be started until the GC and injector are idle'.
This can occur after an abort or stop of sequence, or connecting to a GC that is controlled by another PC.  

Pressing "stop" on the GC front panel enabled the GC to makes runs again.  Power cycling the GC may be necessary.

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7693A ALS errors, e.g. turret, plunger, door open, etc. show a non-specific logbook entry: GCI1 did not start a run.

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Parameter Mismatch in the Signal Descriptions between Detector Parameter and Calibration data after upgrading to B.04.01.  See attached screen shot.

After the upgrade, set the signals to None, save the method and add the signals.

Another workaround could be to add the space manually to the calibration signal description.

ChemStation GCI drivers which were delivered prior to B.04.01 composed an incorrect Signal Description (the space was missing).  Beginning with B.04.01, there is a space.

Loaded method and method resolution screen is shown.  Selected 'Don't Resolve' button.

The following message is shown in the instrument log:
Method not downloaded to the device because the settings are not compatible with the device.

Save the method.

Start a run.

The following message is shown in the instrument log:
Method not downloaded to the device because the settings are not compatible with the device and GCI1 did not start a run.

Print the method that will not run or view the 7890A method parameters from the software.  Go to Instrument > Agilent 7890A Configuration and correct the Configuration to match the method.  99% of the time it is a Column difference.

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An ALS error occurs on a 7693A with a 7890A.  These errors stop the sequence and log to the 7890A status window, but no dialog box with the error is presented.

The user would not know what happened if that 7890A status window were not open.

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The system includes a 7890A with 2 inlets, single detector and a single tower.  When moving the tower from the front position to the back position and again to the front, with correct front method loaded results in method resolution.

Workaround:  load the method and when meth resolution user interface is shown, select don’t resolve.  Then go to the GC Config and change the GC Config to match the just loaded method.

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7890A with ALS. 

If an ALS error, occurs such as a Vial not found event, there is no dialog box option presented to Retry/Abort.  The sequence simply aborts. The error is shown in the sequence log of that instrument:

'Method       Method started: (F) line# 2 at 2 inj# 1        09:11:51 09/20/07
  67 41e0 46f27198    0
Method       Instrument running sample Vial 2 (front)       09:11:52 09/20/07
   0 1da5 46f271b2  300
GC         1 There was no bottle in the gripper.                09:12:18 09/20/07
   0 1da6 46f271b2    0
Instrument   GCI1 did not start a run                              09:12:18 09/20/07
  67 41e0 46f271b2    0
Method       Instrument Error - Method/Sequence stopped     09:12:18 09/20/07
  67 41e0 46f271b2    0
Method       Method aborted                                 09:12:18 09/20/07
43e 41df 46f271b2    0
Sequence     FRONTALS.S terminated due to an error          09:12:18 09/20/07'

GC goes back to "ready" state instead, and vials remain in the position they were when the injector failed (not returned to tray).

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The Sampling Diagram should not be displayed when there is not a tray installed.

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LC  ChemStation A0903  ignore the Win 2000 time format HH:mm:ss and will put always a PM stamp on the injection time for injections done in the morning onto the report.  The rawdata information will show the correct injection time.

LC Data spooled to Chemstore will use the right time stamp and will give the correct injection, processing & transfer times.

Remove the PM symbol in Start>Settings>Control panel> Regional Options, Time Tab.
All injections times for  LC  runs are correctly shown  now without the PM stamp.

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In the Sample Information dialog it is possible to specify the subdirectory of the DATA folder where the data file of a single run is to be saved in. In case the DATA directory contains a file without any extension (like e.g. .txt) the name of this file cannot be used for the subdirectory. An error message "no string 8008" is displayed.
This situation might occur e.g. when you ran sequence before with Sequence Summary Report and for the name of the report specified a name without file extension.

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No fix is planned for this issue.

In "Setup MSD Signals" panel, set the comment for Active signals (e.g for signal 1 as "Scan #1a").
On running a method or sequence this label is seen incompletely as the MSD TIC title.

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The following problem was discovered in the B.01.03 Agilent Active Splitter software.

The characteristics of the problem are that when the user starts up the Agilent Active Splitter using the Active Splitter software, it will sometimes cause the Active Splitter to move about 20 times, then it will stop and not communicate with the program. Other times, the Active Splitter will not move at all when it is started with the software.

This problem usually occurs upon start up, although sometimes the Active Splitter will function normally for a while. The Agilent Active Splitter program will often put up error messages like "START Timeout after 15 retries."

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An updated program is available which fixes this problem.  It is described in Service Note G2710-55A.

If you run a method with a name of 40 characters or a sequence with a name of 40 characters, it is not possible to create a snapshot during the run.

Use method and sequence names with less than 40 characters if you want to create snapshots.

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When a customer does a six injection FIA series with a Dual Loop Autosampler (DLA) the first two injections are of much lower abundance than the other four.  If he does a sequence of six injections with the DLA and no FIA, the injections are all of the same height.

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If you run a multisignal acquisition with one Scan and three SIM signals under conditions that create a very low (< 20 msec) Dwell time, then the highest m/z SIM ion will have an much greater response than it should.  This creates errroneous, artificial data which could mislead the customer.  On the customer methods that were provided to us, she had the MSD Acquisition Peakwidth set to 0.10 and the cycle times for the SIM ions set to 5% each.  This resulted in a Dwell time of 1 msec for signal MSD4.

Changing the parameters (Peakwidth 0.20, Cycle time 25%) makes this problem go away--the highest m/z ion does not have an artificially high response.

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If a main root path (e.g. d:\) is added as a data path on the Paths tab of the Preferences dialog, any acquired data will not be saved to this path even when it is selected in the Sequence Parameters or Sample Information.
Any other paths work fine.

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The software will automatically lower the oven max temperature when a low temp column is installed.  This is to protect the column. The software does not rely on the User to do this to avoid damaging expensive columns. 

The requested enhancement is to automatically increase the oven maximum to match the higher oven max of the newly installed column.

Currently,  the user is required to manually update the oven max if it needs to be higher; the oven max is not automatically increased to match the higher temp column.  This is true for 68xx and 7890.

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The run time checklist was set to Data Acquisition Only.  In the sequence parameters, the 'parts of the method to run' was set to 'according to the run time checklist'.  Completed the sequence and Data Analysis was also done for each sample.

It only works if 'ACQ only' is selected in the seq parameter.

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If in addition to the default data path, additional data paths have been specified in the Preferences one of the additional paths can be selected in the sequence template as data path for acquisition.
In case the selected data path is not available when the sequence is started (e.g. network problems in case of a network path), the data will be acquired to the default path without any warning to the user.

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In ChemStation B.04.02 (pre-release version) it is sporadically observed that sequences do not continue with the next run.

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Creating a report preview or printout from Report Layout view does not trigger an entry in the Report History.

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It is currently not intended to change this behavior.

When a compound group is deleted by deleting all the compounds in the group, the deletion of the compounds is tracked in the method audit trail, but the removal of the compound group is not tracked.

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In case a multi-wavelength calibration table is setup to calculate signals separately, it can happen that a calibrated compound appears in the listing of uncalibrated compounds of a library search report, while it is not listed in the calibrated compounds part.

The problem can be avoided either by
- not calculating signals separately when using a library search report
or
- calibrating all signals where a compound actually shows a response

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The interactive calibration level update function of ChemStation does not work for CE calibration tables using corrected areas.
The real area is added to the calibration table, instead.

Delete the level and use the interactive 'Add level' function. This includes the area correction.

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The ASTM method for biodiesel uses two internal standards in the calibration table, but when you run a sequence with recalibration only the first ISTD gets updated.

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In case of e.g. a quadratic calibration curve it may happen that an amount cannot be calculated for the area in a chromatogram (if the area is outside the calibrated area range).
In these cases the amount will be reported as zero instead of "-" as an indication that the amount could not be calculated. However, with the default report styles, the report contains a warning "invalid calibration curve".

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Running A.10.02 CE ChemStation in serial mode,
using external pressure following behavior is seen:

1. without pre or post conditioning
   the correct high pressure from the main method
   setting is used

2. As soon as pre or post conditioning is used and a 
   pressure setting is defined in the timetable, that pressure remains during the whole run and the system is not going back to the system pressure.
--This problem is intermittend 

3. as soon as pre and post conditing are used, the problem is always using the pre condition set pressure and changes only the pressure for the post conditing.

Following workaround should be used to avoid this issue:
1. using pre and post condition
Please add an additional line in the pre conditioning using exactly the same pressure like it should be applied during the run,
even a short time will be enough. By doing so the correct value will be used to run the method and it works as well in the sequence.

2. only post condition
Please add an additional line in the post conditioning using exactly the same pressure like it should be applied during the run, 
even a short time will be enough. By doing so the correct value will be used to run the method and it works as well in the sequence.

3. only pre condition 
 this failure is intermittent,
To avoid that intermittent failure, please add an additional line in the p reconditioning using exactly the same pressure like it should be applied during the run, 
even a short time will be enough. 

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Using a CE online chemstation B.01.03.
following issue has been reported using the online plot: If a negative current and voltage are set and the "adjust" button in the online plot might be used to adjust the signal, the adjust button has no impact,  the y-axis goes not into "negative".

Use the  "Change" button to  select both signals and change manually  into the necessary negative value.

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If in the CE online ChemStationan external pressure is applied without connecting an gas supply, a not-ready condition "High pressure" is displayed and is not cleared after the end of the specified time for application of the external pressure. Only loading another method will clear the not-ready state of ChemStation.

Load another method to clear the not-ready state of ChemStation.

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Following issue has been seen on CE ChemStations B.01.03 only:
Setting up any timetable in CE ChemStation
it is possible to write new timetable entries, and it is possible to delete the whole timetable, but it is not possible to select a specific entry and to delete or change the specific event.

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The issue is fixed  in B.02.01. ChemStation.

When you open the Partial Sequence dialog immediately after you loaded a method, the Partial Sequence dialog takes very long to open (up to 2 minutes).

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No fix is planned for this problem.

Following problem has been reported using CE/MS ChemStation B.02.01 SR1:

In the Device Configuration of an CE/MS delete the installed MSD, the 3D DAD will be removed as well.

To configure the instrument as a CE only you have to delete the MSD a 2nd time and then to re-add the DAD.

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Following problem has been reported using Capillary Electrophorese ChemStation and using the replenishment functionality:
Replenish two vials after the other, the replenishment is executed, but the second vial is not recognized to be placed back after replenishment, so the sequence is stopping, with an message "specify outlet vial". After pressing that message, the system is able to continue.

Please inject using the “injection table” and specify an outlet vial in the set up.

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During the start-up of a CE ChemStation a user may face the following error messages:

"Method not compatible with instrument! Current method is now not valid! Please load valid method!"

followed by an

"Autostart Macro failed, error #16289 occured".

These error messages are caused by number formates using a comma as a decimal delimiter.

Shut down the ChemStation and change the regional settings of the operating system to English (US) and adjust time,date and currency  formats to your needs, but keep the number format. 

ChemStation requires a number format using a dot as decimal delimiter.
There is no design change planned.

The following defect affects ChemSation B.04.02 DSP 1 and DSP2:
When trying to open the Capillaries Table (Instrument / Capillaries) the following error occurs: "Parameter 4. The name given was not found". The Capillaries Table cannot be edited.

Subsequently, when trying to create a mobiliy report (Report Style = "HPCE Mobility") with data acquired without the capillary being specified, the following error will be observed: "Parameter 3: A value is outside the legal range". The report will not be created.

N/A

This defect will be fixed in ChemStation B.04.02 SP1.
A "CE column table" point patch for rev. B.04.02 DSP2
will be made availabe on
http://www.chem.agilent.com/EN-US/SUPPORT/DOWNLOADS/PATCHES/MULTIINSTRUMENTCHEMSTATION/Pages/default.aspx

When a CE ChemStation instrument is reconfigured from G1600 CE to G7100 CE, the Method and Run Control view is not correctly displayed, e.g. the tray is not displayed, incorrent summary status window is displayed, etc.

1. Shut down online and offlien session of the CE instrument.
2. Using Windows Explorer, delete the files
C:\Chem32\x\config.reg
and
C:\Chem32\x\conf_off.reg,

where x is the number of the ChemStationn instrument.

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It is not possible to add a sample to the run table while there is a sample being run.  New samples can only be added after pausing the run table and waiting for the run to complete or after all the runs have completed.

The icon to ‘add run’ is grayed out during a sample run.

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At the Run table, select an operator whose name has a space. Get the following error:

'Invalid Entry
Invalid Subdirectory name:
Limit Length to 40 characters and avoid /\:.*<>[]|" '

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It is not possible to add a sample to the run table while there is a sample being run.  New samples can only be added after pausing the run table and waiting for the run to complete or after all the runs have completed.

The icon to ‘add run’ is grayed out during a sample run.

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If you change the path for the sequence and the method in Configuration Editor (Configure - Paths) it is not changed in the software. Going to Load Method or Method Save As the path has not changed.
Same with sequence path.

Load a method or sequence from the location you want to use.  The ChemStation shall use this last location.

No fix is planned for this problem.

In cases where a LC and GC ChemStation are installed on the same workstation, the configuration editor offers all LC and GC instruments to be configured as instrument 1 or 2.

If a GC6890 gets configured in an LC ChemStation, the startup of the program fails when trying to locate the DEF_GC method.

In the Configuration Editor, remove the GC6890 from the LC ChemStation and add it to the GC instrument instead.

There is no fix planned for this issue.

When a G1600 CE instrument is configured in Configuration Editor with CE module and DAD, the settings for the GPIB addresses are saved and applied correctly.
However, when reopening the Configuration Editor, the settings are displayed incorrectly: The DAD is not displayed at all, and the CE module is sj=hown with the GPIB address of the DAD.

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This problem will be fixed in revision B.04.02 SP1.

Custom fields are used for ECM, LIMs, Easy Sequence.  XML import does not support Custom Fields.

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Enhancement request to add support for GIF and JPG import into custom reports.

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Following issue has been reported using the Report Layout in ChemStation B.01.01 to create own report styles:

Using the "General" or "General cal.signals" sections these options do not appear to work for uncalibrated peak settings in Method in Report -Specify report options. When set to "Do Not Report" the uncalibrated peaks are always reported. 

It is possible to create a new section for "Cal.signals" not "General cal.signals" and this will only report the calibrated peaks.

No fix is planned for this problem.

When Custom Reports with Excel are used to report the ChemStation results, the following problem is observed when no peaks are found in the chromatogram:
With the Excel template HPAREA00.XLS the report is not printed (containing a message "No peaks found"), but the Excel template gives run-time error 1004 "Unable to set the Weight property of the Border class", instead.

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No fix is planned for this problem.

The Relative Retention Time solution available on the Agilent web site in the FAQ section only works for calibrated peaks.

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For report styles based on custom report templats (.frp) the settings for the response ranges in the Signal Options are not applied.

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In LC/MSD Data Analysis, in spectral task mode, if you load a MSD signal, you will have a chromatogram displayed in the upper have of the data analysis.  If you then put your cursor on the lower right corner of the chromatogram window, and click and drag the window to the upper left, you will have a small box in the upper left corner.  At that point you cannot resize the window back to its original diminesion.  You put the cursor on the little box and try to click and drag it out, it does not expand.

The only solution is to shut down chemstation and delete config.reg and restart chemstation.

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With ChemStation system A.09.01 or higher follwing issue has been reported during printing  multiple overlayed signals:
 
E.g. six signal overlay will be printed out in 2 different chromatograms when you request a Print Report. The first 4 signals print on the first page, and the second 2 print on a separate chromatogram on the second page.
 

This issue has been seen sporadicly and depends on the used printer driver.

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The following problem has been reported using  ChemStation B.01.03 using the multiplier/dilution factor:

Entering a multiplier in sequence with 4 (or more) 
decimals the results are  calculated depending 
on the set up used in the Calibration Settings:

Use Sample data: From Samle Defaults Below

1. Enter multiplier in calibration setting 
   with a leading number except Zero and 4 digits
   - the system is cutting the multiplier to 
     3 digits e.g. 1.234 value

2. Enter multiplier in calibration setting 
   with a leading Zero and 4 digits
   - the system is using and the  and reporting 
     the X. xxxx value, using all entered digits
  
The used multiplier/dilution factor is printed on the report.

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The following issue has been reported using ChemStation B.01.0x revision and the implemented custom reports to excel for Internal Standarads: HPISTD00.xls

The excel file hpistd00.xls fails to produce ISTD report, because the VBA macro stops fails during execution at:
Selection.Borders(xlInsideHorizontal).Weight = xlThin


The error message is:

Run-Time Error '1004':
Unable to set weigth property of the Border class

The following line exists twice in the hpistd00.xls
Visiul Basic macro:
Selection.Borders(xlInsideHorizontal).Weight = xlThin.

Workaround is to comment these lines out usingwith a single quote.

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If you run a sequence using methods with "Acquisition only" specified in the Run Time Checklist, a DA.M will nevertheless be saved in each data file.

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When switching from doing data processing online to offline, no reports are printed. The user will see a message indicating Summary Report requested but no Data Analysis was scheduled.

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If the user is running sequences with the first sample being a calibration sample and they select Offline Data Analysis, the sample type is ignored and all samples are treated as Sample and no recalibration is performed.  With standard Data Analysis, the calibration sample gets recalibrated then the samples are run  in the normal fashion.

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When using the Overlay function of the batch review the toggle buttons for overlaid and separated display work inverse. When pressing the overlay button the signals are displayed separated and vice versa.
These buttons are only available in the signal tasks.

Click the opposite button to achieve the desired display.

There is currently no fix planned.

The error message "Not a range" is observed in the message line when opening a data file in Data Analysis that contains a very long Sample Info. This happens if in the method currently loaded the option "Sample info on each page" is selected in the report settings.
If the Sample Info is very long, the option would not allow to display any chromatogram on a single report page. This causes the error described above.

Either use shorter Sample Info or deselect to print the Sample Info on each page.

No fix is planned for this problem.

Following issue have been reported using ChemStation B.02.01 and higher using one or more BLANK characters in a sequence name: If the sequence name containing blanks have been used to create the sequence data container,  then the sequence will not load in DataAnalysis. No error message is given.

Spaces/Blanks are not allowed for the sequence name if this name is used to build the sequence container.

To load the sequence data container, close the Chemstation. Than use the windows explorer to delete the blanks in the sequence and batch file name. Restart the session.
The sequence and batch file can be found in the unique data file container.

The ChemStation Manuals starting with B.03.01 will contain the information about allowed used characters for datafiles, subdirectories, sequence data containers.

For ChemStation Rev. B.02.01 SR1 following problem has been reported: In the configuration editor is the option present to configure colors (like backbroung, Ret Time, etc).
Specifying a color and saving the cahnges doesn't effect the ChemStation for the following screen elements :
    - Window Title
    - Retention Times
    - Compound Names
    - Annotation
    - Frame

    - Background , this feature is not used anymore, Background color setting is done using the Windows Operating system features.

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The following problem occurs when different retention time windows have been specified for reference and other peaks:
When the calibration table is open in the "Identification Details" mode, you can review the actual retention time windows of each compound. When the retention time of a reference compound its retention time window is not updated correctly in the display. However, correct windows are applied during all the calculations.

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Following problem has been seen using ChemStation Rev. B and Fraction collection: Loading a datafile including two signals, eg. 35900 ADC and MWD, the Tick marks of the fraction collector appear in the MWD window. After using the menu function  Integration ==> Integrate, the fraction ticks disappear, but will be present in the print out.

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Load a sequence or single data file.  The scaling is set to full ranges.  Select Graphics > signal options and change it to autoscale. This chromatogram is correct, but now click on any other data file in the navigation table with a different method and you see that it still keeps the scaling of the other method after switching to autoscale.

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Data files cannot be loaded from the Naviagtion Table. when the complete data path exceeds 140 characters. A red macro error occurs "Could not open file: \".

The data files can still be loaded via Load Signal from the File menu.

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Offline session freezes when running online sequence and reprocessing data in the navigation table in offline data analysis. 

The problem occurs: Double click the bottom row for acquiring data in the navigation table in offline data analysis. "Can not open file."message appear. Double click the other row for the acquired data. Offline session freezes.

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This problem can no longer be reproduced in revision B.04.02 SP1.

Certain GC chromatograms can only be displayed in full scale, autoscale or a zoomed scale.
This is very inconvenient in case of blank runs where the fixed user scale is not applied and the scale is zoomed to the highest peak. It makes carry over very visible.

After loading the datafile, it is not possible to zoom out or apply any larger user scale to suppress the trace peaks to a flat line.

LC data doesn't seem to be affected.

Set the multi-signal settings to “overlaid” and the ChemStation will make use of the user settings.

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After sequence reprocessing of legacy 16-bit ChemStation data the content of the ChemStation B.02/B.03 explorer may vanish.
This happens if the raw data file is stored under \\chem32\x\data with no further subdirectory. Sequence reprocessing generates a new batch (.B) file which is used as an identifier for a sequence container.
As the ChemStation explorer is supposed to list only sequence container names, but not the content, all other folders besides the .B file are hidden.
If the legacy data is stored in a sequence specific subdirectory , the .B file gets generated there and the other containers do not get hidden.

Other possible problem causes are under investigation.

Use the Windows Explorer to inspect the \\chem32\x\data folder for .B files. Create a new subdirectory and move the .B files, data files (.D) and methods (.M) to this new subdirectory, but keep the sequence containers generated by ChemStation B.02.01 or higher.

There is currently no fix planned

In Japanese ChemStation part of compound names like e.g. Roman numbers entered in Calibration Table do not show correctly in graphic's annotation. Instead the same indistinguishable glyph is shown for these various special parts of the compound name. Similarly the printout of the chromatogram as report on paper shows the same defect.

This is caused by utilizing special characters of the Japanese font like e.g. encircled numbers or Roman numbers, which are not properly drawn or printed.

Roman numbers can be entered and formed by individual ASCII characters 'i', 'V', 'X', 'L', 'C', 'D', 'M' like e.g. 'IV'  instead of distinct two-byte UNICODE character combining it into one character.

There is currently no plan to fix this problem.

Data analysis will either open in full scale or the correct scale depending on the setting of the MULTI CHROMATOGRAM settings, even when there is only one signal. 

GRAPHICS then SIGNAL OPTIONS, select Multi Chromatogram “Separated” and “Each in Full Scale” overrides the time range selection even with only one chromatogram.

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If you switch between tasks in Data Analysis view during sequence reprocessing, the following error messages are observed in the message line: "Job file not found" and "Couldn't end job".

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GCs have more than one signal and customers often split their analysis to more than one detector, typically the second signal.  Customers need to be able to specify a different data analysis method for the second, third, or forth signal.  GCs do support up to 4 signals. For Dual injection and also for single sampler injections.

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When reprocessing from the Data Analysis view in the offline chemstation, ALL items in the runtime checklist are ignored, except the Data Analysis and corresponding Analysis Method for Second Signal.

This causes a problem if using macros to send data to LIMS, etc.

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Chromatographic Display

In data analyis, when switching between integration and calibration the chromatogram will rescale.  This can be a real headache.  If you have the scaling set up to work with the calibration table (tabbing through target compounds), it would be very convenient to enter into the integration mode and fix and integration without “finding” your peaks again.

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It is not possible to reprocess data while the sequence is still in progress.

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IsoPlot of FLD data shows wrong range for EM-wavelength. While it is about the expected sprad of wavelength, a wrong descrition for EM-axis (x-axis) by some offset is given (e.g. 12-44nm instead of 668-7000nm).

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Firmware A.06.11 [005] for the FLD solves this problem.

It is impossible to load only one signal from all runs of current sequence and then overlay with runs from another sequence.
It is possible to load e.g. only signal A from each run in the Navigation and then to overlay a signal from a run of a different sequence, however when starting to review the runs via auto-stepping in the Navigation table ChemStation will again load all signals of the runs that originally were in the Navigation Table.
A specific signal has to be loaded for each file separately in this workflow scenario.

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GC sequences including runs from Back Injector cannot be migrated to container format. An error will be displayed in the Sequence Container Migration dialog during the migration process.

A point patch is available for revision B.04.02 Hotfix 1. Please contact your Agilent representative.

This problem is fixed in revision B.04.02 SP1.

When overlaying many runs in the chromatogram window, ChemStation hangs up and has to be terminated via TaskManager.
This situation also occurs when adding many runs from a different sequence to be overlaid with the current data, even when the option "always overlay selected datafiles" is not selected.

A point patch is available for revisions B.04.01 SP1 and B.04.02. Please contact your Agilent representative.

This problem will be fixed in revision B.04.02 SP1.
The fix prevents overlaying more than 15 runs.
When adding many runs from a different sequence to be overlaid with the current data set, the user can choose to overlay the first 15 runs with the current run in the chromatogram window or to only add all runs to the Navigation Table.

It was observed that in some cases GC sequences cannot be reprocessed anymore after migration to container format.

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This problem is fixed in revision B.04.02 SP1.

Using easy sequence to create a sequence and entered a multiplier value in the "easy sequence table columns".  The Multiplier remained as 0.

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This problem is fixed in revision B.04.02 SP1.

Data, methods, and sequences that are saved in ECM via the ChemStation ECM Integration, are stored as .SSIzip archives. Depending on the type of file, the extension is enhanced, e.g. .m.SSIzip for methods.
When the dialog for saving ChemStation files to ECM is opened, a folder is already preselected. If you navigate via the ECM root node to another folder, the extension of the file will be changed to read .m.m.SSizip.

Check the file extension in the Save dialog before pressing the Save button. If necessary, delete any wrong additions manually.

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When the CyberPrinter XP is selected as printer in the ChemStation, any report printed to the CyberPrinter is converted to a *.pdf file and placed in the monitored folder and transferred by the print service to the specified location in ECM. During conversion to .pdf, the name supplied by the system is fixed, and defined as
• single runs: .pdf
• sequence runs: _ .pdf
The maximum file length for this automatically generated report naming is 30 characters; longer files names are truncated. If, due to the truncation, file names are the same, the files will be saved in ECM as different versions of the same .pdf file.

Make sure the naming scheme for files, sequences, and sequence containers is set up in a way that the limit is not exceeded.

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When using the ECM Save Data As function in the ChemStation the default file name should be the sequence container name, like :
Save as Opens in a folder:
- Default Name = ChemStation Container name

Under following circumstances, this is  not the case:

Navigating to a folder that contains already SSIZIP files:
 - Default Name = First SSIZIP file name in Folder

Creating a new folder:
 - Default Name = Becomes empty

Please enter the file name manually.

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The .acaml file of an already acquired sequence is only updated when the sequence is reprocessed. Reviewing the data (e.g. load a data file, change the method, and print a report) does not update the .acaml file.

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Although HPCE Mobility report style is selected, the .ACAML file adoes not contain values for measured mobility and corrected area.

The values are exported to .ACAML if report style Short is selected.

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.ACAML export does not export sequence creation date. It exports only a "last modified" date and "last modified by" information. Therefore OpenLab Intelligence Reporter can only report the last modified date and user for sequences.

On the other hand, the injection data allows to report the acquisition date and user, but does not allow to report the "last modified" date (latest date when results were recalculated). However, it allows to report the "last modified by" user.

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This problem will be fixed in revision B.04.02 SP1.

Starting the ChemStation Admin Tool as part of the ECM integration will be launched once.
If the installation user tries to start it up again right
after the installation, it fails with an error message saying:
"Windows cannot access the specified device, path , or file. You may not have the appropriate permission to access the item."

In order to access the Admin Tool it is necessary to log off the operating system and log on again.

This issues will be described in the next edition of the installation manual.

Check for server name for upload process to ECM is case sensitive.
Therefore, if during logon to ECM at startup of the ChemStation the server name is specified in wrong case, the upload will fail.

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ChemStation with OpenLAB Option:
A user without corresponding privileges modifies an existing report template. When the user switches to another view, he gets asked whether he wants to save the changes. If he confirms with 'yes', the template gets saved.

If a user should not have permission to modify a report template, do not grant him access to the Report Layout View, either.

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In Report Layout View, a user without privileges to print or preview a report, can nevertheless print a report when using the corresponding entry in the File menu.

Only grant users access to Report Layout View, who are allowed to print reports.

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When a user unlocks ChemStation, but has insufficient prvileges to access the current ChemStation view, the ChemStation will switch to a view the has appropriate privileges to access. However, this view is not correctly initialized.

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User without the privilege to edit a method is nevertheless able to edit Run Time Checklist. However, he can not save the method.

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Upload of large sequence containers to ECM fails. The limit is 100 MB of .acaml files being present in the sequence container. The size of these files directly depend on number of injections in the sequence and the number of peaks found in the chromatogram.

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As with any currently acquired sequence it is also possible to review the data set that is currently acquired in the Offline ChemStation, when automatic upload to ECM is specified. In this case, when the sequence is completed the user will be informed that the second version of the data set will be uploaded when releasing the sequence container in the Offline  session ("forced upload").
For both versions (the one after acquisition and the one from the parallel offline review) the ECM operator is the user who has run the acquisition, even if another user has performed the review in the Offline ChemStation.

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There currently no plans to change this behavior.

In Method and Run Control view, a dropdown list is available listing the ten last transfer paths for automatic upload to ECM. When tokens were used to specify the path in the Preferences dialog, the dropdown list will always display the Paths without the tokens, but as the paths were finally used for upload with the final values for the token fields.

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When an acquisition sequence is aborted before the first data file was acquired, the sequence container is nevertheless uploaded to ECM.
When trying to download such a container without data file to ChemStation again, the following error message is displayed in the ChemStation status line "CP2:Exception in command "NAVbarPrivateSelectDataNode" occured".

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In revision B.04.02 SP1, the error message will indicate that the data is invalid and cannot be loaded in ChemStation. The data is not downloaded from ECM.

If the ECM user is changed during a sequence (acquisition or reprocessing), during the complete process of user change the next run will not start.

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This problem will be fixed in revision B.04.02 SP1.

An OpenLAB Intelligence report cannot be created for single runs directly from the ChemStation UI via the corresponding icon.

Create the report in OpenLAB Intelligence Reporter client.

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The report history displays a wrong amount in case of a Library Search report.

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During reprocessing (especially with complex reports as e.g. the Performance reports) the menu items and icon for locking the ChemStation are frequently not accessible because ChemStation is busy. The user has to wait for a point of time where ChemStation is not busy.

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If a ChemStation master method, sequence template, or data set is downloaded from ECM and afterwards the copy in ECM is moved to a different LCDF path, the local copy in the ChemStation will not be linked to the item in ECM anymore. This will lead to errors during automatic data upload, local method/sequence update from ECM, viewing the ECM Properties, etc.

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The column position of a thermostatted column compartment is only exported to the .acaml file if the columns are tagged. Otherwise, the value of the filed in .acaml is “unknown”.

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This problem will be fixed in revision B.04.02 SP1.

The name of the ISTD compound(s) is not exported to the .acaml file.

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This problem will be fixed in revision B.04.02 SP1.

If a system with B.04.01 ChemStation including G2189BA OpenLAB Option is upgraded to revision B.04.01 SP1, all settings in the Administration Tool are reset to the default values.
All configurations have to be repeated afterwards. That may include the transfer settings of each ChemStation instrument in case the Administration Tool allowed configuration separately for each instrument.

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When a method is downloaded from ECM and available in ChemStatioon Explorer. In this case it is possible to delete the method from the local disk via the ChemStation File menu. In case the method was currently checked out, it will not be checked in automatically.

Check in the method interactively.

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The token "Operator" in the LCDF path uses full name including special characters. Many of these characters cannot be used for LCDF folders in ECM, which results in data not being transfered to ECM.

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When large amounts of data are uploaded to ECM via the OpenLAB Option (e.g. the sequence container of a long sequence), the ChemStation will not responding until upload is completed.

Do not terminate ChemStation via Task Manager during the upload, but wait until upload has completed.

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There is no confirmation from ECM that the data was successfully transferred before data is removed from the local hard disk (automatic deletion of data enabled).

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This problem will be fixed in revision B.04.02 SP1. It will no longer possible to perform the cleanup of the local data as longer as items are still in the queue.

The following problem occurs with ChemStation OpenLAB Option if a user is connected to ECM in the ChemStation who has the permission to enable Full Menu:
If a different user who does not have the privilege for Full Menu logs on via Change User, the full menu will still be available to the new user in case the first user had switched it on.

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Acquisition only runs do not write instrument and column parameters to the sequence.acaml or sample.acaml file (which are needed for reporting with OpenLAB Intelligence Reporter). The .acaml files are only written when data analysis is performed, too.

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There is no audit trail for deleting items from the spooler queue.

Only very few administrative users should have the privilege to access the queue. They should be well trained on queue management.
Data should be exported, instead of deleted. To export data, select the item in ECM Queue Manager, then select the option “Save the selected item locally”. This will remove the data from the queue and save it to the local disk drive where it can later be reprocessed.

In revision B.04.02 SP1, an audit trail entry will be available in the ECM Audit Trail.

There is no warning message when deleting items from the queue or when saving them to local disk (which means to export the item from the queue to local disk).

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In revision B.04.02 SP1, the warning message will occur for deletion and export of items from the queue.

Data Cleanup does not check whether queue is empty before deleting. Thus data can be locally removed before a copy is transferred to ECM. If the data is stuck in the queue it may be recovered with the export function of the queue.

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This problem will be fixed in revision B.04.02 SP1.

When sequence data is reviewed in the offline ChemStation while the acquisition is still running, under the following conditions a wrong method may be reported for a run in the ACAML file: A sequence line has several injections, and one of the run is reviewed while the other runs of this sequence line are still inprogress. If the review is done with a different method, this method will be reported as the method for all the runs of this sequence line.

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This problem will be fixed in revision B.04.02 SP1.

In ChemStation B.04.01, the OpenLAB Option G2189BA does not work when using non-standard ports for communication with ECM.

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This problem is fixed in revision B.04.02.

The "Operator Name" token for the ECM LCDF uses the user's full name. This name can contain any special characters (@, &, ., etc., or local language characters). Many of these characters cannot be used for LCDF folders in ECM, which results in data not being transfered to ECM.

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Only for tagged columns, the column position is written into the ACAML file. Otherwise, the value will be "unknown" in the ACAML file.

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This problem will be fixed in revision B.04.02 SP1.

ChemStation B.04.01 SP1 provided a color scheme for indicating the modification state of data sets that are related to ECM (green if the data has not been changed locally, yellow if it was changed).

In B.04.02 this feature is missing, there is only the yellow indicator that the data is related to ECM.

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This feature will be available again in revision B.04.02 SP1.

When the Automatic Data Transfer Setting "After Reprocessing" is enabled, a newer version of a repocressed sequence data set is uploaded to ECM.
If reports are created during reprocessing, this happens before upload of the newer version of the data set - upload of a newer version will only be done when reprocessing of the complete sequence including data analysis and report creation has completed.
Therefore, the report will indicate the ECM version of the sequence data before uploading the newer version. This effect may be most notable when printing the reports to file. In this case the reports indicating the earlier version are uploaded together with the higher version of the data.

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This problem will be fixed in revision B.04.02 SP1. The report will indicate the ECM version as modified by adding "modified after loading" in brackets.

When a data set is changed by e.g. manual integration, it can be specified to upload a new version of the data by using the option "after any data modification" in the Preferences.
However, as long as no report is created a no different sequence data container is loaded, the upload of the new version does not occur. If ChemStation is closed before the upload of the new version, there will be no warning that the changed data have not been uploaded as new version.

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This problem will be fixed in revision B.04.02 SP1.

During Change User (for OpenLAB Option), the next injection of a sequence does not start. This happens both during acquisition and reprocessing.

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This problem will be fixed in revision B.04.02 SP1.

A new version of a sequence is created in ECM any time a single result changes instead of a single new version for all changes in all runs of the sequence after loading another sequence container in ChemStation.

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This problem will be fixed in revision B.04.02 SP1.

When data is to be submitted to the spooler queue for transfer to ECM, the data is flagged as being related to ECM in the ChemStation Explorer. In case the data cannot be uploaded to ECM at this point in time (e.g. because of disconnection from ECM), a copy of the data set is kept in the spooler queue.
A user with the corresponding privileges can delete the data from the queue. In this case the data will not be uploaded to ECM. However, the local copy of the data set is still flagged as related to ECM.

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This problem will be fixed in revision B.04.02 SP1.

The following problem has been reported for ChemStation revisions B.03.0X and B.04.0X:
In rare cases the sequence stays in state "in progress" although it finished properly.
The sequence cannot be reprocessed and might even be sent to ECM in this state.

To force the status change after the sequence has finished, delete the file acquiring.txt from Windows Explorer. The file is located within the sequence container.

The defect is planned to be fixed in revision B.04.02 SP1.

The ChemStation OpenLAB option offers the option to calculate the peak performance parameters each time a ChemStation report gets generrated.
Without having this option selected, ChemStation calculates those numbers on demand only. 
This is heavily dependant on the ChemStation report style selected (Short, Performance+Noise, Extended Performance report, etc.)

If the option is selected, the performance parameters aof a standard perfromance report are calculated and written to teh ACAML result file. However, the noise and extended performance calculation results are not generated.

The calculation of all extended performance and noise parameters can be triggered by the following procedure:

- turn off the "Always calculate performance parameters" option in the ChemStation Open LAB configuration 

-  add the following Customized Data Analysis Command to the run time checklist of the method in use:

macro C:\Chem32\REPSTYLE\shortutl.mac; print USR_CalcPerfNoise$()

(Where c:\Chem32 needs to be replaced with the current ChemStation
installation path)

-  select a report style e.g. SHORT, that does not trigger the performance or noise calculation on it's own.  

This procedure would generate the maximum content of the ACAML result file in respect to peak perfromance parameters.

A defect fix implementation in a Service Pack is considered.

When using RC.NET drivers for LC control, the module type is incorrect in the ACAML file used for Intelligent Reports.

Classic LC drivers do not exhibit this problem.

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When a sequence was acquired with a ChemStation revision prior to B.04.02 and without G2189BA ChemStation OpenLAB Option [OpenLAB ECM Integration]  installed, the ACAML does not exist in the sequence data container [because it is only created when G2189BA is installed]. But the ACAML file can be created by reprocessing the sequence at a later point in time.
However, after reprocessing the Sample Information will be incorrect in the ACAML file: For all sequence lines the sample information of the first run will be used.

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The option to automatically upload data "after any data modification" is designed to upload data after a new result was generated (method modification and report generation) or manual integration. 
If the Integration Events Table is not closed before loading the next data file of the same data container, a different single run or a different sequence data container, the changes are not recognized. As a result the trigger to upload the changed data to ECM or to mark the data as "modified after loading" in the report is missing and data will not be uploaded automatically.

Manually upload the data set to ECM or close the Integration Events Table after the modifications.

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When first a method is run with automatic upload to ECM after acquisition switched off and then automatic upload is switched on, the ECM Target Path will be missing in the report.
The data is correctly uploaded.

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The following scenario can occur when autoamtic upload to ECM after "any data modification" is not enabled.
When the method is modified, but the data set is not uploaded when switching to the next sequence container, the modified container will not be marked as changed.

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In case a report style is selected that only reports calibrated peaks (e.g. Performance Report), the Report History will also display the uncalibrated peaks. This means that more peaks are listed in the Report History than in the actual report.

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It is not planned to fix this problem.

The chromatogram data not included in the ACAML file when a sequence is acquired in "Acquisition only" mode.

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It may happen that ChemStation .pdf reports are not uploaded to ECM together with the data. Instead .PDF.LOCK files are present in this case.
This may happen when .pdf reports are open while a new version of the report is to be created or when not all of the .pdf reports are completed at the end of sequence acquisition or reprocessing when the data is to be uploaded.

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