Strange Request......hope you can help

[Adam Control]

You guys may not be familiar with this stuff but I have nowhere to turn.
Here's my situation:
I'm starting a sign shop at my house. I have a program called Sign Wizard which you guys helped me emulate a key for (Thanks!). I purchased a sign cutter and I get an error when trying to cut from the software. The error pops up in a DOS menu and reads:

Cannot load VDM IPX/SPX support

Write fault error writting device
Abort, Retry, Ignore, Fail?

The company tells me the program may never work with my cutter (USCutter LaserPoint) and they try to get me to use their program which is horrible and unuseable to me.

I REALLY hope you can help!
Thanks!
AC

[Adam Control]

..do you think maybe my cracked program is to blame, maybe? I tried to set the outpu to a different type cutter and a different COM port for sh1ts and giggles and got the same error message.

[bigO]

Here is the info I got when googling your problem. give this a try.

Symptom: When you open a DOS shell or if you run some programs in the DOS shell, you will get an error: Cannot load VDM IPX/SPX support

Solution: Edit your %SystemRoot%\system32\autoexec.nt file and delete three lines.

* Double-click on my computer
* Double-click on C:
* Look for "WINNT" or "WINDOWS". Remember which one you saw.
* Start -> Run
* Type in notepad c:\winnt\system32\autoexec.nt
If you saw "WINDOWS" instead of "WINNT" use notepad c:\windows\system32\autoexec.nt
* Look for these lines:

REM Install network redirector
lh %SystemRoot%\system32\nw16
lh %SystemRoot%\system32\vwipxspx

* Delete those three lines, and only those three lines.
* File -> Save
* Close Notepad – You are done!