Version 3.2 ONLY
The purpose of this patch is to update DriverStudio – DriverSuite to fix several bugs that have been found. It also has the operating system update patch.
After extracting the files the result should have been two directories a host directory and a target directory.
This corresponds to the two distinct parts of the debug environment.
· The Host – The machine that will host the debugging applications.
· The Target – The machine that will be running the binary that will be tested.
NOTE: On a single machine-debugging
environment (When the debugging and the testing machine are the same machine)
you will need to do the host
Softice is a typically a single machine environment and VisualSoftice is typically a two machine environment.
Host
· Copy the files osinfo.dat and osinfob.dat from the host directory into the following directories.
<Install Directory>\Compuware\DriverStudio
< Install Directory>\Compuware\DriverStudio\VisualSoftICE
· Copy the file DS.exe the host directory into the following directory
<Install Directory>\Compuware\DriverStudio
Target
· Copy all the .sys and all the .dat files found in the root of the target directory to the system32\drivers directory.
·
Copy the siksym.sys from the appropriate subdirectory
(IA64,
· Enumeration of printers that were removed causing memory exception in DriverWorkbench (ds.exe).
· Update support for XP SP2 and future operating systems.
· Occasional keyboard lockups.
Customer Service is available to
answer any questions you might have regarding upgrades, serial numbers and
other order fulfillment needs. Customer Service is available from 8:30am to
5:30pm EST, Monday through Friday. Call:
·
In the U.S. and Canada:
1-888-283-9896
·
International:
+1-603-578-8103
Technical Support can assist you with all your technical
problems, from installation to troubleshooting. Before contacting Technical
Support, please read the relevant sections of the product documentation and the
Readme files.
You can contact Technical Support by:
·
E-Mail: Include
your serial number and send as many details as possible to:
·
World Wide Web: Submit
issues and access additional support services at:
http://frontline.compuware.com/nashua/
·
Fax: Include
your serial number and send as many details as possible to:
1-603-578-8401
·
Telephone: Telephone
support is available as a paid* Priority Support Service from 8:30am to 5:30pm
EST, Monday through Friday. Have product version and serial number ready.
·In the U.S. and
Canada, call: 1-888-686-3427
·International
customers, call: +1-603-578-8100
*Installation Issues: Technical
Support handles installation and setup issues free of charge.
When contacting Technical
Support, please have the following information available:
·
Product/service pack name and
version.
·
Product serial number.
·
Your system configuration:
operating system, network configuration, amount of
·
The details of the problem:
settings, error messages, stack dumps, and the contents of any diagnostic
windows.
·
The details of how to
reproduce the problem (if the problem is repeatable).
·
The name and version of your
compiler and linker and the options that you used in compiling and linking.
Copyright 2005 Compuware Corporation