Compuware DriverStudio – DriverSuite

Version 3.2 ONLY

Version 3.2 patch.

The purpose of this patch is to update DriverStudio – DriverSuite to fix several bugs that have been found. It also has the operating system update patch.

After extracting the files the result should have been two directories a host directory and a target directory.

This corresponds to the two distinct parts of the debug environment.

· The Host – The machine that will host the debugging applications.

· The Target – The machine that will be running the binary that will be tested.

NOTE: On a single machine-debugging environment (When the debugging and the testing machine are the same machine) you will need to do the host AND the target portions described below.

Softice is a typically a single machine environment and VisualSoftice is typically a two machine environment.

Host

· Copy the files osinfo.dat and osinfob.dat from the host directory into the following directories.

<Install Directory>\Compuware\DriverStudio

< Install Directory>\Compuware\DriverStudio\VisualSoftICE

· Copy the file DS.exe the host directory into the following directory

<Install Directory>\Compuware\DriverStudio

Target

· Copy all the .sys and all the .dat files found in the root of the target directory to the system32\drivers directory.

· Copy the siksym.sys from the appropriate subdirectory (IA64, AMD64 or X86) into the system32 drivers directory. Note: only copy the one that applies to that specific target.

Bug Fixes

· Enumeration of printers that were removed causing memory exception in DriverWorkbench (ds.exe).

· Update support for XP SP2 and future operating systems.

· Occasional keyboard lockups.

Contacting Technical Support

For Non-Technical Issues

Customer Service is available to answer any questions you might have regarding upgrades, serial numbers and other order fulfillment needs. Customer Service is available from 8:30am to 5:30pm EST, Monday through Friday. Call:

· In the U.S. and Canada: 1-888-283-9896

· International: +1-603-578-8103

For Technical Issues

Technical Support can assist you with all your technical problems, from installation to troubleshooting. Before contacting Technical Support, please read the relevant sections of the product documentation and the Readme files.

You can contact Technical Support by:

· E-Mail: Include your serial number and send as many details as possible to:

nashua.support@compuware.com

· World Wide Web: Submit issues and access additional support services at:

http://frontline.compuware.com/nashua/

· Fax: Include your serial number and send as many details as possible to:

1-603-578-8401

· Telephone: Telephone support is available as a paid* Priority Support Service from 8:30am to 5:30pm EST, Monday through Friday. Have product version and serial number ready.

·In the U.S. and Canada, call: 1-888-686-3427

·International customers, call: +1-603-578-8100

*Installation Issues: Technical Support handles installation and setup issues free of charge.

When contacting Technical Support, please have the following information available:

· Product/service pack name and version.

· Product serial number.

· Your system configuration: operating system, network configuration, amount of RAM, environment variables, and paths.

· The details of the problem: settings, error messages, stack dumps, and the contents of any diagnostic windows.

· The details of how to reproduce the problem (if the problem is repeatable).

· The name and version of your compiler and linker and the options that you used in compiling and linking.