Mail+ Online Help Manual  

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Frequently Asked Questions

  1. Mail+ Crashes when I open it. It says "Mailp.c, Line:3869, Could not open that E-Mail Database"?

  2. How do I reply to all?

  3. Will Mail+ Syncronize with my Macintosh?

  4. How do I change the HotSync options?

  5. How do I change how email is syncronized with my desktop?

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Mail+ Crashes when I open it. It says "Mailp.c, Line:3869, Could not open that E-Mail Database"?

There are two fixes for this problem. The best is to upgrade to Mail+ v1.0.1 or greater. If you do not wish to upgrade, you can also fix this by running the "Mail" program, then running "Mail+".

This means that for some reason the "MailDB.pdb" file has not been created. Running the default "Mail" program will create the MailDB.pdb file. Versions of Mail+ v1.0.1 or greater will also create this database.

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How do I reply to all?

There is no "Reply to All" button in Mail+. Instead, you should select the "Reply" button. If there were more than one recipient, then Mail+ will prompt you and ask if you would like to reply to all users or just the sender.

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Will Mail+ syncronize with my Macintosh?

Mail+ does not change how you syncronize with your desktop for email. If you can receive email through the "Mail" program, then you can also receive email through Mail+. Macintosh users need to download the "Mac Pack" or Macintosh Desktop software for their Palms from Palm's website: http://www.palm.com/. This should allow you to syncronize with an email client on your desktop.
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How do I change the HotSync options?

How do I change how email is syncronized with my desktop?

You can select how Mail+ syncronizes with your desktop by using the control panel in the "Mail" application. You can open that control panel from the "Mail" options menu:

Next select the "HotSync Options" menu command.

You can select one of the options for how it hotsync's. Below is a list of the different options and what they mean:

  • All - All messages will be synchronized between the handheld computer and the E-mail application.
  • Send only - Messages in the handheld computer's Outbox will be sent, but no messages will be retrieved from the E-Mail application
  • Filter -
  • Unread - Only Unread messages from your E-Mail application Inbox will be displayed on the handheld computer. All messages will remain on the E-Mail application.

Mail+ will support this panel in version 1.5. It is not yet clear if we will be able to expand the hotsync options by version 1.5.

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