// Lowe's Phone System
//
// by dual
//
// http://www.oldskoolphreak.com


TO CALL ANOTHER LOWE'S STORE: Dial 1-700-222-0+ (3 digit store #)
TO FAX TO ANOTHER LOWE'S STORE: Dial 1-700-329-0+ (3 digit store #)
MIS SUPPORT CENTER 800-964-3375


ELECTRONIC TELEPHONES
---------------------

PAGE
	1) Press PAGE
	(PAGE button will not be one-touch if intercom button is being used)

PLACE A CALL
	1) Get dial tone
	2) Dial 9+ number (fast busy signal means all lines are in use)

RETRIEVE CALLS FROM HOLD WITHIN YOUR DEPARTMENT
	1) Press extension number

IN ANOTHER DEPARTMENT
	1) Press call pick up
	2) Dial extension number to be picked up

PICK UP CALL PARKED BY OPERATOR ON 900 - 915
	1) Get dial tone
	2) Dial 6 + park number (900 - 915)

TRANSFER
	1) Press CNF/TRN button
	2) Dial extension number, announce call
	3) Hang up

NIGHT ANSWER
	1) Press NIGHT ANSWER button
		(answer "Lowe's Security" after store closes)


SINGLE LINE ELECTRONIC RACK TELEPHONES
--------------------------------------

PAGE
	1) Get dial tone
	2) Dial # 351

PLACE A CALL
	1) Get dial tone
	2) Dial number (outside calls restricted, except 911)

PLACE A CALL ON HOLD
	1) Hit HOLD button

RETRIEVE A CALL FROM HOLD
	1) Hit line button

RETRIEVE CALLS ON HOLD IN ANOTHER DEPARTMENT
	1) Get dial tone
	2) Dial # 5 # 2 + extension number to be picked up

PICK UP CALL PARKED BY OPERATOR ON 900 - 915
	1) Get dial tone
	2) Dial 6 + number (900 - 915)

TRANSFER
	1) Press CNF/TRN button
	2) Dial extension number, announce call
	3) Hang up

NIGHT ANSWER
	1) Get dial tone
	2) Dial # 5533


EXTENSIONS
----------

214	Operator
820	Appliances
801	Assistant Mgr Zone 1 *
802	Assistant Mgr Zone 2 *
803	Assistant Mgr Zone 3 *
804	Assistant Mgr Zone 4 *
207	Break Room
811	Building Materials
225	Commercial Credit
226	Commercial Delivery
222	Commercial Sales
808	Commercial Sales Spec. *
205	Computer Room
215	Customer Service
210	Data Hub 2
211	Data Hub 3
230	Delivery / Recv. Office
809	Delivery Magager *
203	District Manager
830	District Magager *
202	District Operation Spec.
213	Electrical Room
821	Fashion Bath *
815	Fashio Lighting *
813	Fashion Projects *
806	Floater / MOD *
814	Flloring *
824	Four Seasons *
805	Front End Manager *
285	Garden Register # 1
286	Garden Register # 2
287	Garden Register # 3
288	Garden Register # 4
817	Hardware *
819	Home Decor *
810	Installed Sales *
233	Loading Dock
209	Loss Prevention Office
807	LP Agent *
812	Millwork *
806	MOD / Floater *
208	Money Handling
229	Nations Rent
825	Outdoor Lawn & Garden *
818	Paint *
204	Pers. / Training Coor.
822	Plumbing *
236	Project / Millwork
212	Pump Room
230	Recv. / Delivery Office
829	Regional VP *
277	Register 1
278	Registers 2 & 3
279	Register 4
280	Register 5
281	Registers 6 & 7
282	Registers 8 & 9
283	Registers 10 & 11
284	Registers 12 & 13
232	RMR Area
823	Seasonal *
228	Special Order Sales
234	Staging Area
200	Store Manager
800	Store Manager *
205	Telephone Room
816	Tool World *
206	Training Room
201	Zone Magager's Office

* Wireless Phones