PRO-62 Programmable Scanner
(200-0560)                 Troubleshooting            Faxback Doc. # 16621


Your PRO-62 Programmable Scanner should require very little maintenance.
If you have problems, refer to this chart for possible solutions.

Problem                 Probable Cause           Solution

Scanner is totally      The batteries are dead.  Replace the batteries with
inoperative.                                     fresh ones.

                        The optional DC power    Check to be sure the 
                        adapter is not properly  adapter is fully inserted
                        connected.               into the DC 9 V jack.

The scanner's display   The batteries are weak.  Replace the batteries with
flashes off and on and                           fresh ones.
the scanner sounds a    
tone.                   The optional DC power    Be sure the adapter is set
                        adapter is providing     to provide no less than 9
                        voltage under the        V DC.
                        required 9 V DC.

Poor or no reception.   Improperly connected     Check to be sure the
                        antenna.                 antenna is properly
                                                 connected.

                        Poor reception.          Move the scanner to a
                                                 location with a better
                                                 reception environment.

                        Incorrectly programmed   Program the frequencies
                        frequencies.             correctly.

                        Programmed frequencies   Avoid programming
                        that are the same as     frequencies listed as
                        Birdie frequencies.      Birdie frequencies or only
                                                 listen to them manually.

Error appears on the    Programming error.       Reprogram the frequencies
display.                                         correctly.

Keyboard does not       The keylock function      Set KEYLOCK to the left
work.                   is activate.             (unlock position).

Keys do not work        Undetermined error.      Reset the scanner.
or display changes
at random.

Scanner is on but will  The SQUELCH control is   Adjust the SQUELCH control
not scan.               not correctly adjusted.  clockwise.

In the scan mode, the   The SQUELCH control is   Adjust the SQUELCH control
scanner locks on        not correctly adjusted.  clockwise.
frequencies that
have an unclear
transmission.

If you cannot solve the problem, contact your local Radio Shack for
assistance.

(km-06/13/1997)

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