PRO-90 300-Channel Trunk Tracker Scanner
(200-0520)                 Troubleshooting            Faxback Doc. # 45401

If you have problems, here are some suggestions that might help.  If they
do not, take your scanner to your local RadioShack store for assistance.

PROBLEM                       POSSIBLE CAUSE              REMEDY
                              

Scanner is on but will    SQUELCH is not correctly    Adjust SQUELCH
not scan.                 adjusted.                   counterclockwise.


                          Only one channel or no      Store frequencies
                          channels are stored.        into more than one
                                                      channel.

Scanner is                    No power.               Check the battery
totally                                               pack or make sure
inoperative.                                          the scanner is
                                                      plugged into a
                                                      working AC or DC
                                                      outlet.

                                                      Recharge the battery
                                                      pack.

                              The AC adapter/         Be sure the
                              charger or DC           adapter's barrel
                              adapter is not          plug is fully
                              connected.              plugged into EXT.
                                                      PWR jack.

The scanner's                 The battery pack        Make sure the
display dims or               is not correctly        battery pack is
the scanner sounds            installed.              installed properly.
a tone every 15-30
seconds.

                              The battery pack        Recharge the battery
                              is weak.                pack.

Keypad does                   The keylock             To turn off the key-
not work.                     function is             lock, press LOCK/
                              activated.              SYMBOL until key
                                                      disappears from the
                                                      display.

BATT appears.                 The battery pack        Recharge the battery
                              is weak.                pack.

Poor or no                    Battery pack is         Check the battery
reception.                    weak or completely      pack, make sure the
                              discharged.             scanner is plugged
                                                      into a working AC
                                                      or DC outlet.

                              An antenna is not       Make sure an
                              connected or            antenna is connected
                              connected incorrectly.  to the scanner.

Error                         Programming             Reprogram the fre-
appears.                      error.                  quency correctly,
                                                      including the
                                                      decimal point.

In the scan                   Programmed frequencies  Avoid programming
mode, the scanner             are the same as         frequencies listed
locks on frequencies          "birdie" frequencies.   under "Birdie freq-
that have an unclear                                  uencies" on Faxback
transmission.                                         Doc. # 45399 or only 
                                                      listen to them
                                                      manually.

Scanner will not              The transmission        Scan another trans-
track a trunked               might not use a         mission.
system.                       system that can
                              be tracked by
                              your scanner.

                              The data freq-          Find the data
                              uency is missing.       frequency (see
                                                      "Programming
                                                      Trunked Frequencies"
                                                      on Faxback Doc.
                                                      45397 #).

                              The system you          Set the scanner
                              are trying to track     to receive Type 1
                              is a Type 1 system,     trunked frequencies.
                              and the scanner is      See "Scanning Type
                              set to scan Type 11     1 and Hybrid Trunked
                              systems.                Systems".

Scanner will not              No IDs have been        Store one or more
stop while scanning           stored.                 IDs (see "Scan
a scan list.                                          Lists").

                              The IDs you have        Scan another trans-
                              stored are not          mission.
                              active.

Scanner will not              SQUELCH is not          Adjust squelch for
acquire a data                correctly adjusted      trunk tracking.  See
channel.                      for trunk tracking.     "Setting Squelch for
                                                      the Trunk Tracking
                                                      Mode".

                              The frequency used      Add the frequency
                              for the data channel    used for the data
                              is missing.             channel to the
                                                      frequency list. 
                                                      (see "Programming
                                                      Trunked Frequencies").

Missing replies               The system you          Set the scanner to
to conversations.             are trying to           receive Type 1
                              track is a Type 1       trunked frequencies.
                              system, and the         See "Scanning Type 1
                              scanner is set to       and Hybrid Trunked
                              scan Type 11 systems.   Systems".

                              The selected fleet      Try another preset
                              map is incorrect.       fleet map or program
                                                      your own fleet map
                                                      (see "Scanning Type
                                                      1 and Hybrid Trunked
                                                      Systems".

                              Not all of the          Enter all of the
                              trunk's frequencies     trunk's frequencies.
                              have been entered.

Channel activity              The transmission        Scan for another
indicators are                might be a private      transmission.
flashing but no               or telephone inter-
sound is heard.               connect call.  The
                              scanner does not
                              scan these types of
                              transmissions.

                              The ID shown is         Wait for the ID
                              not active.             to become active,
                                                      or scan another
                                                      transmission.

(LB/EB 11/14/97)

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