PRO-2050 VHF/UHF TrunkTracker Scanner
(200-0430)                 Troubleshooting            Faxback Doc. # 46012

If your scanner is not working as it should, these suggestions might help
you eliminate the problem.  If the scanner still does not operate properly,
take it to your local RadioShack store for assistance.

Problem                    Possible Cause                Remedy

Scanner is on but          SQUELCH is not correctly      Adjust SQUELCH
will not scan.             adjusted.                     clockwise.

                           Only one channel or           Store frequencies
                           no channels are               into more than
                           stored.                       one channel.

Scanner is totally         No power.                     Make sure the
inoperative.                                             scanner is
                                                         plugged into a
                                                         working AC
                                                         or DC outlet.

                           The AC or DC                  Be sure the
                           adapter is not                adapter's barrel
                           connected.                    plug is fully
                                                         inserted into the
                                                         DC 12V jack.

                           The scanner must              Reset the scanner
                           be reset.                     (see "Resetting
                                                         the Scanner"
                                                         below).

Poor or no reception       An antenna is not             Make sure an
                           connected or connected        antenna is
                           incorrectly.                  connected to the
                                                         scanner.

Error appears.             Programming error.            Reprogram the
                                                         frequency
                                                         correctly,
                                                         including the
                                                         decimal point.

In the scan mode, the      Programmed frequencies        Avoid programming
scanner locks on           are the same as "birdie"      frequencies
frequencies that           frequencies.                  listed under
have an unclear                                          "Birdie
transmission.                                            Frequencies" on
                                                         Faxback Doc.#17653
                                                         or only listen to
                                                         them manually.

Scanner will not           The transmission might        Scan another
track a trunked            not use a system that         transmission.
system.                    can be tracked by your
                           scanner,

                           The data frequency is         Find the data
                           missing.                      frequency (see
                                                         "Programming
                                                         Trunked 
                                                         Frequencies" on
                                                         Faxback Doc.
                                                         # 46011).

                           The system you are            Set the scanner
                           trying to track is a          to receive Type
                           Type I system, and the        I trunked 
                           scanner is set to scan        frequencies.  See
                           Type II systems.              "Scanning Type I
                                                         and Hybrid
                                                         Trunked Systems"
                                                         on Faxback Doc
                                                         # 46011.

Scanner will not           No IDs have been              Store one or
stop while scanning        stored.                       more IDs (see
a scan list.                                             "Scan Lists" on
                                                         Faxback Doc.
                                                         # 46011).

                           The IDs you have stored       Scan another
                           are not active.               transmission.

Scanner will not           SQUELCH is not correctly      Adjust squelch
acquire a data channel.    adjusted for trunk            for trunk
                           tracking.                     tracking.  See
                                                         "Setting Squelch
                                                         for the Trunk
                                                         Tracking Mode"
                                                         on Faxback Doc.
                                                         # 46011.

                           The frequency used for        Add the frequency
                           the data channel is           used for the data
                           missing.                      channel to the
                                                         frequency list.
                                                         (see "Programming
                                                         Trunked 
                                                         Frequencies" on
                                                         Faxback Doc.
                                                         # 46011).

Missing replies to         The system you are            Set the scanner
conversations.             trying to track is a          to receive Type
                           Type I system, and the        I trunked
                           scanner is set to scan        frequencies.  See
                           Type II systems.              "Scanning Type I
                                                         and Hybrid Trunked
                                                         Systems" on 
                                                         Faxback Doc.#46011.

                           The selected fleet map        Try another
                           is incorrect.                 preset fleet
                                                         map or program
                                                         your own fleet
                                                         map (see
                                                         "Scanning Type I
                                                         and Hybrid
                                                         Trunked Systems"
                                                         on Faxback Doc.
                                                         # 46011).

                           Not all of the trunk's        Enter all of the
                           frequencies have been         trunk's 
                           entered.                      frequencies.

Channel activity           The transmission might        Scan for another
indicators are             be a private or telephone     transmission.
lighting but no            interconnect call. 
sound is heard.            The scanner does not
                           scan these types of
                           transmissions.

                           The ID is locked out.         Unlock the ID
                                                         (see "Unlocking
                                                         a Single ID" or
                                                         "Unlocking all
                                                         IDs" on Faxback
                                                         Doc. # 46011).

Resetting The Scanner

You might need to reset the scanner if any of the following occur:

  The scanner's display locks up.

  The scanner does not work properly after you connect power.

  The scanner is dropped or subjected to a physical or electrical shock.

CAUTION:  This procedure clears all the information you have programmed
          into the scanner.  Use this procedure only when you are sure
          your scanner is not working properly.

1.  Turn off the scanner.

2.  While you press and hold down 2 and 9, turn on the scanner.

Note:  It takes about 10 seconds until the reset is completed.  CLEAR
       appears during resetting.

CAUTION:  Do not turn off the scanner while you reset it.

(LB/EB 12/30/97)

Privacy Policy