PRO-91 150-Channel Handheld Trunking Scanner
(200-0521) Troubleshooting Faxback Doc. # 48462
If you have problems, here are some suggestions that might help. If they
do not, take your scanner to your local RadioShack store for assistance.
PROBLEM POSSIBLE CAUSE REMEDY
Scanner is on but SQUELCH is not Turn SQUELCH
will not scan. adjusted correctly. clockwise.
Only one channel or Store frequencies
no channels are stored. into more than
one channel.
Scanner is totally No power. Check the batteries
inoperative. or make sure the AC
adapter or DC
adapter is connected
properly.
Recharge the
rechargeable
batteries or
replace the
non-rechargeable
batteries.
The AC adapter or DC Be sure the
adapter is not connected. adapter's barrel
plug is fully
plugged into the
POWER jack.
The scanner's Batteries are not Make sure the
display dims or the correctly installed. batteries are
scanner sounds a installed properly.
tone every 15-30
seconds.
The batteries are weak. Recharge the
rechargeable
batteries or
replace the
non-rechargeable
batteries.
Keypad does not work. The keylock function is To turn off the
activated. keylock, press
KEYLOCK until K/L
disappears.
BATT. Lo flashes. The batteries are weak. Recharge the
rechargeable
batteries or
replace the
non-rechargeable
batteries.
Poor or no reception. Batteries are weak or Check the batteries
completely discharged. or make sure the AC
adapter or DC
adapter is connected
properly.
An antenna is not Make sure an antenna
connected or connected is connected to the
incorrectly. scanner.
Error appears. Programming error. Re-enter the
frequency correctly,
including the
decimal point.
The scanner locks Stored frequencies are Avoid storing
on frequencies that the same as "birdie" frequencies listed
have an unclear frequencies. under "Birdie
transmission. Frequencies" in
Faxback Doc. # 17653
or only listen to
them manually.
Scanner will not The transmission might Scan another
track a trunked not use a system that transmission.
system. can be tracked by your
scanner.
The data frequency is Find the data
missing. frequency (see
"Storing Trunked
Frequencies" in
Faxback Doc.
# 48461).
The system you are trying Set the scanner
to track is a Type I system to receive Type I
and the scanner is set to trunked frequencies.
scan Type II systems. See "Scanning Type I
and Hybrid Trunked
Systems" in Faxback
Doc. # 48461.
Scanner is set to The fleet map you have Check the fleet
receive Type I selected or entered might map and correct
trunked frequencies, be incorrect. it if necessary
but does not scan (see "Scanning
them. Type I and Hybrid
Trunked Systems"
in Faxback Doc.
# 48461 and
"Programming a
Fleet Map" in
Faxback Doc.
# 17653).
Scanner will not No IDs have been stored. Store one or more
stop while scanning IDs (see "Scan
a scan list. Lists" in Faxback
Doc. # 48461.
The IDs you have stored Scan another
are not active. transmission.
Scanner will not SQUELCH is not correctly Adjust squelch
acquire a data channel. adjusted for trunk tracking for trunk tracking.
See "Setting Squelch
for the Trunk
Tracking Mode" in
Faxback Doc.
# 48461).
The frequency used for the Press SRC to search
data channel is missing. for the data channel
(see "Storing
Trunked Frequencies"
in Faxback Doc.
# 48461).
Missing replies to The system you are trying Set the scanner
conversations. to track is a Type I system to receive Type I
and the scanner is set to trunked frequencies.
scan Type II systems. See "Scanning Type I
and Hybrid Trunked
Systems" in Faxback
Doc. # 48461.
The selected fleet map Try another preset
is incorrect fleet map or program
your own fleet map
(see "Scanning
Type I and Hybrid
Trunked Systems"
in Faxback Doc.
# 48461).
Not all of the trunk's Enter all of the
frequencies have been trunk's frequencies
entered. (see "Storing
Trunked Frequencies
in Faxback Doc. #
48461).
Channel activity The transmission might be Scan for another
bars are flashing, a private or telephone transmission.
but no sound is heard. Interconnect call. The
scanner does not scan
these types of transmissions.
The ID shown is not active. Wait for the ID to
become active, or
scan another
transmission.
RESETTING THE SCANNER
If the scanner's display locks up or does not work properly, you might
need to reset the scanner.
CAUTION: This procedure clears all the information you have stored into
the scanner. Before you reset the scanner, try turning it off
and on to see if it begins working properly. Reset the scanner
only when you are sure it is not working properly.
1. Turn off the scanner.
2. While you hold down the 2 and 9 keys, turn on the scanner. CLEAR
flashes for about 5 seconds as the scanner clears its memory.
Note: Do not turn off the scanner until CLEAR stops flashing.
Otherwise, the scanner might not clear its memory properly.
(BR/eb 6/23/98)