PRO-2066 150-Channel Mobile Trunking Scanner
(200-0195)                 Troubleshooting            Faxback Doc. # 49853

If you have problems, here are some suggestions that might help.  If they
do not, take your scanner to your local RadioShack store for assistance.

PROBLEM                    POSSIBLE CAUSE          REMEDY

Scanner is on but          SQUELCH is not          Turn SQUELCH clockwise.
will not scan.             adjusted correctly.

                           Only one channel or no  Store frequencies into
                           channels are stored.    More than one channel.

Scanner is totally         No power.               Check the power cable
inoperative.                                       or make sure the AC
                                                   adapter or DC cigarette
                                                   lighter power cable is
                                                   connected properly.

                           The AC adapter or DC    Be sure the adapter's
                           adapter is not          barrel plug is fully
                           connected.              plugged into the DC
                                                   13.8 V jack.

Poor or no reception.      An antenna is not       Make sure an antenna is
                           connected or connected  connected to the
                           incorrectly.            scanner.

Error appears.             Programming error.      Re-enter the frequency
                                                   correctly, including
                                                   the decimal point.

The scanner locks          Stored frequencies      Avoid Storing
frequencies that           are the same as         frequencies listed
have an unclear            "birdie" frequencies.   Under "Birdie
transmission.                                      Frequencies" in Faxback
                                                   Doc. # 17653 or only
                                                   listen to them
                                                   manually.

Scanner will not           The transmission        Scan another
track a trunked            might not use a         transmission.
system.                    system that can be
                           tracked by your
                           scanner.

                           The data frequency       Find the data
                           is missing.              Frequency (see
                                                    "Storing Trunked
                                                    Frequencies" in
                                                    Faxback Doc. # 49852.

                           The system you are       Set the scanner to
                           trying to track is a     receive Type I trunked
                           Type I system, and the   frequencies.  See
                           scanner is set to scan   "Scanning Type I and
                           Type II systems.         Hybrid Trunked
                                                    Systems" in Faxback
                                                    Doc. # 49852.

Scanner is set to          The fleet map you        Check the fleet map
receive Type I             have selected or         and correct it if
trunked frequencies,       entered might be         necessary (see
but does not scan          incorrect.               "Scanning Type I and
them.                                               Hybrid Trunked
                                                    Systems" and
                                                    "Programming a Fleet
                                                    Map" in Faxback Doc.
                                                    # 49852).

Scanner will not           The IDs you have         Scan another
stop while scanning        stored are not active.   transmission.
a scan list.

Scanner will not           SQUELCH is not           Adjust squelch for
acquire a data channel.    correctly adjusted       trunk tracking.  See
                           for trunk tracking.      "Setting Squelch for
                                                    the Trunk Tracking
                                                    Mode" in Faxback Doc.
                                                    # 49852.

                           The frequency used       Press SEARCH to search
                           for the data channel     for the data channel
                           is missing.              (see "Storing Trunked
                                                    Systems" in Faxback
                                                    Doc. # 49852).

Missing replies to         The system you are       Set the scanner to
conversations.             trying to track is a     receive Type I trunked
                           Type I system, and the   frequencies.  See
                           scanner is set to scan   "Scanning Type I and
                           Type II systems.         Hybrid Trunked
                                                    Systems" in Faxback
                                                    Doc. # 49852.

                           Not all of the trunk's   Enter all of the
                           frequencies have been    trunk's frequencies
                           entered.                 (see "Storing Trunked
                                                    Frequencies" in
                                                    Faxback Doc. # 49852).

                           The selected fleet       Try another preset
                           map is incorrect.        fleet map or program
                                                    your own fleet map
                                                    (See "Scanning Type I
                                                    and Hybrid Trunked
                                                    Systems" in Faxback
                                                    Doc. # 49852).

Channel activity           The transmission         Scan for another
bars are flashing          might be a private       transmission.
but no sound is            or telephone inter
heard.                     connect call.  The
                           scanner does not scan
                           these types of
                           transmissions.

                           The ID shown is not      Wait for the ID to
                           active.                  Become active, or scan
                                                    another transmission.

RESETTING THE SCANNER

If the scanner's display locks up or does not work properly, you might
need to reset the scanner.

CAUTION:  This procedure clears all the information you have stored into
          the scanner.  Before you reset the scanner, try turning it off
          and on to see if it begins working properly.  Reset the scanner
          only when you are sure it is not working properly.

1.  Turn off the scanner.

2.  While you hold down the 2 and 9 keys, turn on the scanner.  CLEAr
    flashes for about 8 seconds as the scanner clears its memory.

Note:  Do not turn off the scanner until CLEAr stops flashing.  Otherwise,
       the scanner might not clear its memory properly.

(BR/eb 9/22/98)

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