PRO-94 1000-Channel Handheld Trunking Scanner
(200-0524) Troubleshooting Faxback Doc. # 57988
If your PRO-94 is not working as it should, these suggestions might help
you eliminate the problem. If the scanner still does not operate properly,
take it to your local RadioShack store for assistance.
Problem Possible Cause Remedy
Scanner is on but SQUELCH is not adjusted Turn SQUELCH
will not scan. correctly. clockwise.
Only one channel or no Store frequencies
channels are stored. into more than one
channel.
Scanner is totally No power. Check the batteries
inoperative. or make sure the AC
adapter or DC adapter
is connected properly
Recharge the
rechargeable
batteries or replace
the non-rechargeable
batteries.
The AC adapter or DC Be sure the adapter's
adapter is not connected. barrel plug is fully
plugged into the
POWER jack.
The scanner's display Batteries are not Make sure the
dims or the scanner correctly installed. batteries are
sounds a tone every installed properly.
15-30 seconds.
The batteries are weak. Recharge the
rechargeable
batteries or replace
the non-rechargeable
batteries.
The keypad does not The keylock function is To turn off the
work. activated. Keylock, press
KEYLOCK until K/L
disappears.
BATT. Lo flashes. The batteries are weak. Recharge the
rechargeable
batteries or replace
the non-rechargeable
batteries.
Poor or no reception. Batteries are weak or Check the batteries
completely discharged. or make sure the AC
adapter or DC adapter
is connected properly
An antenna is not Make sure an antenna
connected or is is connected to the
connected incorrectly. scanner.
Error appears. Programming error. Re-enter the
frequency correctly,
including the decimal
point.
The scanner locks Stored frequencies Avoid storing
on frequencies that are the same as frequencies listed
have an unclear "Birdie" frequencies. under "Birdie
transmission. Frequencies" in
Faxback Doc. # 17653,
or only listen to
them manually.
The scanner does The transmission might Scan another
not track a not use a system that transmission.
trunked system. can be tracked by your
scanner.
The data frequency is Find the data
missing. frequency (see
"Storing Trunked
Frequencies" in
Faxback Doc. # 57987)
The system you are Set the scanner to
trying to track is a receive Type I
Type I system, and the trunked frequencies.
scanner is set to scan See "Scanning Type I
Type II systems. and Hybrid Trunked
Systems" in Faxback
Doc. # 57987.
Scanner is set to The fleet map you have Check the fleet map
receive Type l selected or entered might and correct it if
trunked frequencies, be incorrect. necessary (see
but does not scan them. "Scanning Type I and
Hybrid Trunked
Systems" and
"Programming a Fleet
Map" in Faxback Doc.
# 57987).
Scanner does not SQUELCH is not correctly Adjust squelch for
acquire a data channel. adjusted for trunk trunk scanning. See
scanning. "Setting Squelch for
the Trunking Mode"
in Faxback Doc. #
57987).
The frequency used for Press SRC to search
the data channel is for the data channel
missing. (see "Storing Trunked
Frequencies" in
Faxback Doc. # 57987)
Missing replies to The system you are Set the scanner to
conversations. trying to track is a receive Type I
Type I system, and the trunked frequencies.
scanner is set to scan See "Scanning Type I
Type II systems. and Hybrid Trunked
Systems" in Faxback
Doc. # 57987.
Not all of the trunk's Enter all of the
frequencies have been trunk's frequencies
entered. (see "Storing Trunked
Frequencies" in
Faxback Doc. # 57987)
The selected fleet map Try another preset
is incorrect. fleet map or program
your own fleet map
(see "Scanning Type I
and Hybrid Trunked
Systems" in Faxback
Doc. # 57987).
Channel activity bars The transmission might Scan for another
are flashing but no be a private or telephone transmission.
sound is heard. interconnect call. The
scanner does not scan these
types of transmissions.
The ID shown is not Wait for the ID to
active. become active, or
scan another
transmission.
Resetting The Scanner
If the scanner's display locks up or stops operating properly, you might
need to reset the scanner.
CAUTION: This procedure clears all the information you have stored in the
scanner. Before you reset the scanner, try turning it off and
on to see if it begins working properly. Reset the scanner only
when you are sure it is not working properly.
1. Turn off the scanner.
2. While holding down the 2 and 9 keys, turn on the scanner. CLEAR
flashes for about 5 seconds as the scanner clears its memory.
Note: Do not turn off the scanner again until CLEAR stops flashing.
Otherwise, the scanner might not clear its memory properly.
(BR EB 12/7/99)