PRO-2052 1000-Channel Dual Trunking Home Scanner
(200-0432)                 Troubleshooting            Faxback Doc. # 58690

If your scanner is not working as it should, these suggestions might help 
you eliminate the problem. If the scanner still does not operate properly,
take it to your local RadioShack store for assistance.

Problem:                 Possible Cause:             Remedy:

Scanner is on but will   SQUELCH is not correctly    Adjust SQUELCH 
not scan.                adjusted.                   clockwise.

                         Only one channel or no      Store frequencies
                         channels are stored.        into more than one
                                                     channel.
               
Scanner is totally       No power.                   Make sure the scanner
inoperative.                                         is plugged into a
                                                     working AC or DC
                                                     outlet.

                         The AC or DC adapter is     Be sure the adapter's
                         not connected.              barrel plug is fully 
                                                     inserted into the DC
                                                     12V jack.

                         The scanner must be reset.  Reset the scanner
                                                     (see "Resetting the
                                                     Scanner" below).

Poor or no reception.    An antenna is not connec-   Make sure an Antenna
                         td or connected incor-      is connected to the
                         rectly.                     scanner.

Error appears.           Programming error.          Reprogram the
                                                     frequency correctly,
                                                     including the decimal
                                                     point.

In the scan mode, the    Programmed frequencies      Avoid programming
scanner locks on         are the same as "birdie"    frequencies listed
frequencies that have    frequencies.                under "Birdie
an unclear transmission.                             Frequencies" in 
                                                     Faxback Doc. # 17653
                                                     or only listen to
                                                     them manually.
 
Scanner will not track   The transmission might not  Scan another 
a trunked system.        use a system that can be    transmission.
                         tracked by your scanner.

                         The data frequency is       Find the data
                         missing.                    frequency (see 
                                                     "Programming Trunked 
                                                     Frequencies" in 
                                                     Faxback Doc. # 58688.

                         The system you are trying   Set the scanner to
                         to track is a Type 1        receive Type 1
                         System and the scanner      trunked frequencies.
                         is set to scan Type 11      See "Scanning Type 1
                         systems.                    and Hybrid Trunked
                                                     Systems" in Faxback 
                                                     Doc. # 58688.

Scanner will not stop    The IDs you have stored     Scan another
while scanning a scan    are not active.             transmission.
list.

Scanner will not         Squelch is not correctly    Set "Setting Squelch
acquire a data channel.  adjusted.                   for the Trunk 
                                                     Scanning Mode" in
                                                     Faxback Doc. # 58688.

                         The frequency used for      Add the frequency
                         the data channel is         used for the data
                         missing.                    channel to the 
                                                     frequency list. See
                                                     "Programming Trunked
                                                     Frequencies" in 
                                                     Faxback Doc. # 58688.

Missing replies to       The system you are trying   Set the scanner to 
Conversations.           to track is a Type 1 Sys-   receive Type 1 
                         tem and the scanner is set  trunked frequencies.
                         to Scan Type 11 systems.    See "Scanning Type 1
                                                     and Hybrid Trunked
                                                     Systems" in Faxback  
                                                     Doc. # 58688.

                         The selected fleet map is   Try another preset
                         incorrect.                  fleet map.  See 
                                                     "Scanning Type 1 and
                                                     Hybrid Trunked
                                                     Systems" in Faxback
                                                     Doc. # 58688.

                         Not all of the trunk's      Enter all of the 
                         frequencies have been       trunk's Frequencies.
                         entered. 

Channel activity         The transmission might be   Scan for another 
indicators are lighting  a private or telephone      transmission.
but no sound is heard.   interconnect call.  The
                         scanner does not scan
                         these types of
                         transmissions.

                         The ID is locked out.       Unlock the ID (see 
                                                     "Unlocking a Single
                                                     ID" and "Unlocking
                                                     All IDs" in Faxback
                                                     Doc. # 58688).

Resetting The Scanner

You might need to reset the scanner if:

  The scanner's display locks up.

  The scanner does not work properly after you connect power.

  The scanner is dropped or subjected to a physical or electrical shock.

CAUTION:  This procedure clears all the information you have programmed 
          into the scanner.  Use this procedure only when you are sure 
          your scanner is not working properly.

          To reset the scanner, turn it off.  Then, while you hold down 2 
          and 9, turn on the scanner.  CLEAr appears for about 5 seconds 
          while the scanner resets.

CAUTION:  Do not turn off the scanner while it is resetting.

(BR EB 2/22/00)

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