SORD Field Identifier List |
Overview
The Service Order Retrieval and Distribution (SORD) system is used by the various RBOCs to distribute line or office equipment service orders throughout their inventory and recent change systems. It "feeds" the Service Order Analysis and Control (SOAC) provisioning system these service orders. SOAC then sends them off to the various loop and office equipment inventory, recent change, and memory administration systems. Here is a nice little flow chart directly from those nice people who Failed Clown College:

The above diagram was originally for some CLEC local number portability nonsense, but as you can see, the service order process is nicely documented. The service orders come into SORD from external "order taking" systems. These are all quite boring, so they won't be discussed here. SORD then sends the service orders off to be "soaked." The SOAC system updates the Loop Facilties Assignment And Control System (LFACS), office equipment and frame inventory systems (SWITCH/FOMS - which is replacing the infamous COSMOS), and finally onto the Memory Administration Recent Change History (MARCH) system. MARCH is the system that actually updates the end office switch via its external recent change channel.
Refer to "The Fine Art of Telephony" by Crimson Flash in Phrack Magazine, issue #40 for much more detailed information on these various systems.
As any good phreak should know by now, telco dumpsters are often filled with old service order printouts. Decoding these can be quite difficult, so here is a small list of some of the SORD Field Identifiers (FID) which are commonly seen on these printouts. Some of these FIDs may be specific to Ameritech/SBC SORD systems. Oh well.
SORD Sections
SORD printouts are separted into a number of sections, each with their own title. Here are a few of the major ones:
-------------------------------------------------------------------------------- SORD Field Identifiers (FID) Field Identifier Description -------------------------------------------------------------------------------- ABB Automatic Answer Back AAN Associated Account Number ABA Agency Billing Agreement AC Alternate Call Listing ACA Account Customer's Address ACBK Automatic Callback ACC Access ACL Account Classification ACN Account Customer Name ACNA Access Customer Name Abbreviation ACTL Access Customer Terminal Location AD Assignment Date ADB Add/Drop Bandwidth Multiplex Capacity ADC Asynchronus Direct/Auto Call Options ADL Additional Main Line ADR Additional Directory Requirements ADS Address Signalling ADSR Administration of Designed Services Review AFC Affiliated Company Code AGCY Agency Agreement AHM Access Service Hours and Minutes AHN Assigned House Numbers AING Advanced Intelligent Network Group AL Additional Listing ALC Intra-LATA Carrier AMC Account Manager Code AML Additional Main Line AN Access Number ANI Automatic Number Identification ANR Assignment Not Required ANT Agency Name and Telephone Number AOS Areas of Service AP Advance Payment APB Abbreviated Paper Bill APID Application Processor Identification APP Application Date APZ A & Z Location and Pulsing ARS Automatic Route Selection ARTG Alternate Traffic Routing ASG Access Service Group ASI Advance Service Interface Feature ATN8 Associated Telephone Number - 800 AVL Advanced Listing AVMS Ameritech Voice Message Service AVN Abbreviated Vendor Name AVR Avoidance AXC ATTCOM Contract Arrangements -------------------------------------------------------------------------------- BA1 Billing Address - First Line BA2 Billing Address - Second Line BA3 Billing Address - Third Line BAAD Band Advance BAND Band Identification BBAN Bulk Capacity Transport Billing Account Number BBI Billed By Independent BCB Bulk Capacity Transport Billing BCN Bearer Capability Name BCR Before Commission Requirements BG Billing Group BI Billing Instructions BIP Border Interconnection Percentage BLS Bridged Line Service BN1 Billing Name - First Line BN2 Billing Name - Second Line BN3 Billing Name - Third Line BNN Bridge Night Numbers BOD Billing Output Detail BS Bearer Services/Capabilities BSA Basic Serving Agreement BTN Billing Telephone Number BTT Bill Toll To BUC Business Unit Code BUPD Backup D Channel - Circuit Number -------------------------------------------------------------------------------- CAC Circuit Activity CAD Call Denial CAI Caoin Access Information CAP Capacity CAR Call Send CAS Call Screening Code Assignment CAT Customer Access Treatment CBA1 Closing Bill Address - First Line CBA2 Closing Bill Address - Second Line CBA3 Closing Bill Address - Third Line CBN1 Closing Bill Name - First Line CBN2 Closing Bill Name - Second Line CBN3 Closing Bill Name - Third Line CBR Can Be Reached CBRO Customer Billing Records Options CC Credit Classification CCA Cancellation Charges Applicable CCED Calling Card Effective Date CCHN Calling Card Holder's Name CCNA Customer's Carrier Name Abbreviation CCON Customer Contact CCPA Calling Card Permanent Address CCRI Calling Card Reissue CCSD Calling Card Special Distribtion CCSN Calling Card Special Number CCSO Calling Card Special Options CCT Complete Calls To CD Completion Date CDLR Confirming Design Layout Report Date CDNO Called Directory Number Deliver CDS Control Data Set CENT Centralized Customer Service CF Connected Facility CF3 Connecting Facility Assignment - DS3 CFA Connecting Facility Assignment CFBE Call Forwarding Number - External - Busy Line CFBI Call Forwarding Number - Internal - Busy Line CFDE Call Forwarding Number - External - Don't Answer CFDI Call Forwarding Number - Internal - Don't Answer CFN Call Forwarding Number CFNB Call Forwarding Number - Busy Line CFND Call Forwarding Number - Don't Answer CFW Call Forwarding CGAP Call Gapping CHNA Channel Number Assignment CHOK Trunk Access Limitation CI Credit Information CKL Circuit Location CKLT Circuit Location Telephone Company Wire Center CKR Circuit Reference CKT Circuit Number CL Cycle Length CLF Common Language Facility Identification CLM Common Language Circuit Identification Message Trunk Identification CLN Clock Number CLR Closed Routine CLS Common Language Circuit Identification - Serial Number Format CLT Common Language Circuit Identification - Telephone Number Format CLTD Coinless Line Timing Device CML Client Main Listing CMT Common Transport Location CMTA Connecting Message Trunk Assignment CN Contract/Control Number CNDI Calling Name Display CNR Change Name and Responsibility COD Cut Off On Disconect COIN Coin Phone Operational and Information Network COM Completion Control Contact COMM Commitment Information COND Contract Dates - Original and Current CONN Connection Type and CLLI Code CONV Pending Order Conversion Guide CORD Correction Order COS Customer's Other Service COT Change Order Type CPE Customer Provided Equipment CPN Channel Pair Number CPO Closing Post Office CPOC Closing Post Office Out of Country CPUO Call Pickup Originating Restrictions CR Cross-Reference Listing CRC Commission Rate Code CRN Coin Receptacle Number CRO Complete with Related Order CRX Call Request Exempt CS Class of Service CS7 Codeset 7 CSIT Cellular System Interconnection Type CSL Change Speed Calling List CSN Concession CSO Circuit Switched Channel Options CSR Centrex Station Rearrangement CT Connect Through CTN Contact Telephone Number CTO Access Cut Through CTRC Coin Transaction Code CTX Centrex Group Number CUS Customer Code CVN Coin Voucher Number CXC Call by Call -------------------------------------------------------------------------------- DCLS Digital Subscriber Line Class of Service DA Directory Advertising DAA Diagnostic Apparatus Address DAB Directory Assistance Branding DAC Destination Address Code DAE Directory Assistance Exemption DC Door Code DCA Dataphone II Customer Device Address DCR Disconnect Reason DD Due Date DDA Direct Delivery Address DDI Directory Delivery Information DDSP Delay Dial Start-Pulsing Signaling DEL Directory Delivery Requirements DEP Deposit DEQ Detariffed Service/Equipment DES Description DFP Deferred Payment Plan DGN Designation DI Departmental Identifier DID Direct Inward Dialing DIN Deny Incoming Calls DIS Disregard Order DIV Diversification DLNM Dial Name DLRD Design Layout Report Date DMT Duplicate Account Magnetic Tape DND Do Not Disturb DNP Deny Non-Payment DOP Dedicated Outside Plant DOR Deny Originating Service DPA Different Premises Address DPD Disabled Person Discount DPI Different Premises Information DPS Different Premises Subscriber DSA Distribution and Supplemental Assignment DSG Design Control Contact DSK Message Desk Number DSNA Digital Services Network Assignment DSO Data Set Options DTE Data Terminal Equipment Backup DTM Deny Termination Service DTN Data Terminal Number DTS Direct Telephone Sale DUAL Dual Service DVA Designed, Verified, and Assigned Data DZIP Zipcode -------------------------------------------------------------------------------- EAN Station Controlled Conference Arrangement EAO Equal Access Office EBAN Entrance Facility Billing Account Number EBD Effective Billing Date EBON Eve Billing Order Number EC Exchange Company Indicator EIRD Engineering Information Report Date EML Expected Measured Loss EN Equipment Identification Number ENT Enterprise Listing ENU Additional Listing Under Enterprise Number EPIU Percent of Interstate Usage on Originatin 800 Service ER Terminal Number ERC Inter-LATA Carrier OUTWATS ESL Essential Service Line ESV Enhanced Service Vendor EUPC End User Point Codes EVD Event Duration EX Exchange -------------------------------------------------------------------------------- F1-F3 Field Code FANI Flexible Automatic Number Identification FCT Fixed Connection Time FDN Foreign Directory Name FDT Frame Due Time FGD9 Feature Group D950 Access Code FIC Facility Interface Code FL Foreign Listing FLS Free Line Service FRL Facility Restriction Level FSC Foreign Speaking Customer FSO Foreign Switching Office -------------------------------------------------------------------------------- GAS Group Alert System GIC Group Intercom GL Group Location Code GOV Government Billing GP Gift Service Period GS Gift Service GST Ground Start GSZ Group Size -------------------------------------------------------------------------------- HBAN High Capacity Billing Account Number HLN Hot Line Service Number HMAN Handicapped Manual Service HML Hunting - Multiline Group Number HOST Host Location HPF Hunting Preferential List HRS Hours HST Host Location HTC Hunting - Circular HTG Hunting Sequence - Series Completion HTU High Telephone User HTY Hunting Type -------------------------------------------------------------------------------- IAS Inward Assistance Services IAM Initial Address Message Delivery IB Installment Billing ICM Intercom ICPK ISDN Capability Package ICO Independent Telephone Company ICR Initial Calling Rate IFB Initial Final Bill IMP Implementation Control Contact INCO International Carrier Option IOC Input-Output Channel ISC Intercompany Services Coordination -------------------------------------------------------------------------------- JK Jack JLP Jack Line Position JU Joint User -------------------------------------------------------------------------------- KEY Key Designation KIR Correction Issuance Reason KN Key Number KS Key System KSH Keyset Short Hunt -------------------------------------------------------------------------------- LA Listed Address LAM Loop Assignment and Makeup Date LAT Local Access Transport Area Identification LCC Line Class Code LCON Local Contact LHT Last Hunt Terminal LIA Termination Liability LIF Left in Field Forces LN Listed Name LNUM Leg Number LOC Location LOG Login Information LOP Local Area Network Options LPI License or Permit Indicator LPRT Local Area Network Port Number LPS Loop Start LSO Local Serving Office LST Line or Station Transfer LTG Line Treatment Group Number LTID Logical Terminal Identifier LTL Local Transport Locations LTP Local Transport LTYP Link Set Type LU Number of Living Units -------------------------------------------------------------------------------- MAC Marketing Account Code MADN Multiple Appearance Directory Call Arrangement MAP Manual Assistance Procedures MA1 Mailed Materials Recipient's Address - First Line MA2 Mailed Materials Recipient's Address - Second Line MA3 Mailed Materials Recipient's Address - Third Line MCN Master Customer Name MDA Multiple Data Mounting Address ME Miscellaneous Equipment MI Machine Interface MLR Mechanized Mailer MN1 Mailed Materials Recipient's Name - First Line MN2 Mailed Materials Recipient's Name - Second Line MN3 Mailed Materials Recipient's Name - Third Line MPB Meet Point Billing MPC Multiplex Configuration MR Manual Review MSGN Message Service Group Name MSS Message Service System MST Master Circuit Location MTP Multipoint Indicator MTU Maintenance Termination Unit MVP Multiline Variety Package MWI Message Waiting Indicator -------------------------------------------------------------------------------- NC Network Channel NCC Network Controller Configuration NCF Number of Calls Forwarded NCI Network Channel Interface NCON Negotiation Contact NDT No Double Connect NEL Number of Equipment Listings NFA Network Facility Access NHN Multiline Hunt Group Non-Hunting Numbers NLST Non-Listed Name NMB No Minimum Billing NOB Number of Bills NOCH Number of Channels NOD Number of Days NOL Number of Lines NOT Number of Tests NP Non-Published Name NPIU Percent of Interstate Usage on Originating 900 Service NRA Nonrecurring Charge-Access Services NRDC Nonrecurring Debit and Credit NRI Nonrecurring Installation Charge NRJC Nonrecurring Jack Charge NRLC Nonrecurring Line Charge NRM Nonrecurring Miscellaneous NRS Nonrecurring Charge - Standard NRSC Nonrecurring Service Charge NSC Negotiator Sales Code NSV Night Service Fixed NTN New Telephone Number -------------------------------------------------------------------------------- OCB Order Completed By OCL Common Language Office Code OCP Optional Calling Plan OCT Other Company Tariff ODN Line Overflow to Directory Number OE Originating Equipment OIO Original Incorrect Order OPN Option For Billing Cellular Service ORD Order Number OSCP Operator Services Call Processing OST Originating Station Treatment OTID Office Tape Identification -------------------------------------------------------------------------------- PAH Pervious Account History (Residential Only) PBCD Provision B Card PCI Predicated Collection Interval PCL Proprietary Classification PF Printout Frequency PFG Private Facilities PFW Provision Four-Wire PG Page Number PHB Hold Bill PIC Primary Interexchange Carrier PICX Numeric Interexchange Carrier Identification PID Personal Identification Number for Remote Access PIIU Precent of Intrastate/Interstate Usage PIN Personal Identification Number PIU Percent of Interstate Usage PKG Package PMH Public Station Mounting Height PMI Policy/Marketing Seasonal Indicator PN Primary Number PO Post Office POC Post Office Out of Country POI Point of Interface PON Purchase Order Number POS Position PPC Prohibit PIC Change PRN Project Number PROX Prevent Access to 10XXX Dialing PSAN Priority Service Authorization Number PSBD PRI ISDN Pipe Signaling - Backed Up PSPC Primary Salesperson Code PSV Political Campaign Services PTD Plant Test Data PTN Plant Test Number PTR Percent Traffic Routed PUC Predominant Usage Code PVER Purchase Order Version PX PBX Station Identification Number -------------------------------------------------------------------------------- QFN Queue Feature Number QN Quantity QP Queue Parameters QTY Quantity -------------------------------------------------------------------------------- RA Related Account Information RAS Route and Stop RC Rating Center RCI Remote Centrex Number Indicator RCYC Ringing Cycle RDN Rate Date Nonrecurring RE Ringer Equivalence REF Reference REFN Reference Number RES Restriction Treatment RESH Resale/Sharing RID Records Issue Date RIE Rate Included Elsewhere RMB Random Make Busy Key Number RMK Remarks - Unretained RMKP Remark Plant RMKR Remarks - Retained RO Related Order RRL Revenue Requirement - Loop RSP Restoration of Service Priority RT Route RTE Rate RTG Routing RTI Route Index Number RZ Resistance Zoning -------------------------------------------------------------------------------- SA Service Address SAD Sales Action Date SAI Sales Action Indicator SAN Subscriber Authorization Number SAT Sales Action Time SB Special Billing SBA Special Billing Authorization SBAN Switched Billing Account Number SBN Special Billing Number SCD Service Code Denial SCG Speed Calling Group SCRN Class of Call Screening SCRT Service Class Routing SCS Secondary Class of Service SD Subsequent Due Date SDN Secondary Directory Name SDTN Supplementary Data Terminal Number SED Service Establishment Date SFG Simulated Facilities Group Number SFN Simulated Facility Number SGN Common Language Segment Number SH1 Share Speed Call List One SH2 Share Speed Call List Two SHR Shared Voice Dialing Service Directory SHU Stop Hunt (Remote Hunt Control) SIA Special Intercept Action SIC Standard Industrial Classification SID Scheduled Issue Date SIS Special Identifying Telephone Number Supplement SIT Special Identifying Telephone Number SLKC Signaling Link Code SL Secondary Listing SLS Sales Code SMDG Simplified Message Desk Interface SMPL Sample SN Service Name SNID SONET Network Identifier SNL Seasonal Collection Code SP Scan Point SPA Special Action Indicator SPC Solicitation Preference Code SPID Service Profile Identifier SPOC Single Payment Option Credit SPP Special Payment Plan SR Special Routing SRI Secondary Ratcheting Indicator SS Social Security Number SSA Special Service Arrangement SSM Special Safeguarding Measures SSP Special Service Protection STG Special Toll Guiding STLV Secondary Transmission Level STN Screening Telephone Number STP Special Toll Plan STPI Signaling Transfer Point Code SUPR Automatic Call Distribution Supervisor Option SUS Suspension of Service SVG Service Group SWO Stations Worked On -------------------------------------------------------------------------------- TA Term Agreement TAN Tax Account Number TAP Territorial Assignment Plan Number TAR Tax Area TAX Tax Condition TAXS Tax Application - Switched USOC Override TBE Toll Billing Exception TC Transfer of Calls TCGN Terminal Configuration Group Number TCIC Trunk Circuit Identification Code of Interexchange Carrier TCL Toll Credit Limit TCP Transfer of Calls for a Specific Period TCS Transfer of Calls with a Split Inercept TEI ISDN Terminal End Point Identifier TER Terminal Number TGID Terminal Group Name TGN Equal Access Trunk Group Number TGP Trunk Group Pick Up TGS Terminal Group/Station Restriction TH Treatment History TLC Time and Line Charge Quotation TLE Title TLI Telephone Line Identifier TLV Transmission Levels Variable TMRI Tandem Routing Indicator TN Telephone Number TNPC Telephone Number Phrase Code TP Telephone Assistance Grant TRAK Tracking Code TRF Transfer Feature TRID Traffic Records Issue Date TRM Service Termination TRN Trunk Number TRO Traffic Reporting Office TSC Two-Six Code TSI Type of Station Indicator TSP Telecommunications Service Priority TTC Transport Termination Capability TTD Trunk Type Description TTDN Transfer to Directory Number TTR Tandem Transport TXSP Tax Single Payment Option TYA Type of Account TYS Type of Service -------------------------------------------------------------------------------- UHT Upper Housing Tag Number USDO Up to Seven Digit Outpulsing -------------------------------------------------------------------------------- VBAN Voice Grade Entrance Facility Billing Account Number VF8 Vertical Features 800 Service VMO Voice Messaging Option VN Validate NUI -------------------------------------------------------------------------------- WACD Work Authorization Circuit Level WLN Warm Line Service Number WLT Warm Line Timeout WOT Wired and Office Tested WPIU Percent of Interstate Usage on Terminating 800 Service WTN 800/900/Cellular Translations Number WW Working With -------------------------------------------------------------------------------- XCLS Cross Reference to CLCI/SS Circuit Identification XCLT Cross Reference to CLCI/SS Telephone Number Format XPOI Specific Point of Interface XR CKLT Cross Reference -------------------------------------------------------------------------------- YPH Yellow Pages Heading -------------------------------------------------------------------------------- Z976 Dial-It Adjustment ZAF Activate Features ZAG Account Group ZARD Anticipated Receipt Date ZBTG Combined Card Holder ZBU Business Unit ZCAU Combined Card Authorized User ZCBR Can Be Reached ZCCN Credit Card Number ZCCT Credit Culture Trial ZCDS Combined Card Disclosure Statement ZCED Combined Card Effective Date ZCH Check History ZCIH Communications Intensive Household ZCMS Combined Card Customer Married Status XCOR Corrections Made to Completed Orders ZDBR Direct Marketing Sales ZDB1 Date of Birth - Primary Applicant ZDB2 Date of Birth - Co-Applicant ZDNS Do Not Solicit ZDOS Do Solicit ZDPA Deferred Payment Agreement ZDW Vertical Feature 800 Service - Day or Week ZEC1 Employer's City or Foreign Address - Primary Applicant ZEC2 Employer's City or Foreign Address - Co-Applicant ZEM1 Employer - Primary Applicant ZEM2 Employer - Co-Applicant ZEN1 Employer's Street - Primary Applicant ZEN2 Employer's Street - Co-Applicant ZEP1 Employer Telephone Number - Primary Applicant ZEP2 Employer Telephone Number - Co-Applicant ZESO Estimated Usage Originating ZEST Estimated Usage Terminating ZES1 Employment Status - Primary Applicant ZES2 Employment Status - Co-Applicant ZET1 Employer's State - Primary Applicant ZET2 Employer's State - Co-Applicant ZEZ1 Employer's Zipcode - Primary Applicant ZEZ2 Employer's Zipcode - Co-Applicant ZFB Uncollectible Referred or Write-Off ZGN Usage Guide Number ZHLD Hold Order ZHS Housing Status - Primary Applicant ZIT1 Income in Thousands - Primary Applicant ZIT2 Income in Thousands - Co-Applicant ZJT1 Employment Position Held - Primary Applicant ZJT2 Employment Position Held - Co-Applicant ZMLI Multiple Line Location Identifier ZNI Notation Information ZNP Date of the Latest Denial for Non-Payment ZNS Number Swap ZOVR Combined Card Information Not Restated ZPBI Packet Billing Instructions ZPCN Previous City or Foreign Address ZPSN Previous Street ZPST Previous State ZPTN Customer's Previous Telephone Number ZPZP Previous Zipcode ZREQ Re-Queue - Reschedule Computer Treatment ZRIC Redirect Incoming Calls ZRMK Remarks ZSBI Separate Bill Indicator ZSBR Service Representative Sales ZSCS Secondary Class of Service ZSD Vertical Feature 800 Service - Specific Date ZSPA Special Action Indicator ZSTP Separate Toll Pages ZTD Vertical Feature 800 Service - Time of Day ZTHC Treatment History Change ZUCL University Student Sale -------------------------------------------------------------------------------- -End-
Example SORD Printout
******** SERVICE ORDER IMAGE ***********
TN 414 Z05-8510 CUS 500 CD EX NONE
ORD C1421683672 CS MZB SLS E385721
APP 02-05-98 DD 02-18-98 X
RTG NS,SS,FA
ADSR Y
CAC C/MTP Y
ZSCS XZD3S
ZBU EB, 210-100
ACIS
---LIST
LN TYME; CORPORATION
LA XXXX XXXX RD, GREEN BAY
SIC 7374
DZIP 54304
---CTL
RAC EWM
SID 02-06-98
LAM 02-09-98
AD 02-11-98
RID 02-11-98
DVA 02-12-98
WOT 02-13-98
PTD 02-17-98
NCON ELAINE XXXX, 800 843-XXXX
---BILL
BN1 TYME CORPORATION
BA1 %414 Z05-8510
BA2 PO BOX 23750
PO MILWAUKEE WI 53223
CBRO A, AEBO, 414 Z00-1000 CUS 100
TAR BRWN
TAX C, E
BI WSC
BI WDC
NRI NI
PON 8848 3375 3045
NEL (1) 1X; TYME CORP; %NETWORK
COORDINATOR; PO BOX 23750;
MILWAUKEE, WI 53223-0750
---S&E
I1 WRG
SCS XZD3S
CN (TY)200676/TA 60, 01-01-98
CLS .HRDA.313202..WT/SCS XZD3S
/NC XGAB
CKL 16-3223 XXXX,
GREEN BAY, WI
/LCON ROBERT XXXX
920 468-XXXX
/SN XXXX XXXX BANK
/LSO 414 465
/NCI 04DU5.96
/SGN R
I1 T6ECS
I1 B5NGF
I1 AS3N1
---RMKS
RMK ORD PER CYNDIE-MODEM WILL BE SENT
TO GARAGE-WIRE TO DEMARK-CUST WANTS
AMERITECH CONCERNED RE-GTE BORDER
CHRGS WVD PER DIGITAL PROMO 414 355-XXXX,EH
>%
JOBID C1421683672 01 ITM 01 OF 01 ISTAT IMFC SSP TSP
CKTID HRDA313202 TRK AWS025322001
CAC CIRCUIT ACT TERMINATION ACT I NCI NCTE
CKLID 001 CSU HRDA RCVD WORD ISS#
TESTER TEL DSGNR/GROUP TEL
USO CKTID TN 414Z058510
PST RESULT RCVD
OE
FAC R/T CABLE PAIR BP COLOR TERM ADDRESS
F1 16 1408 11 F XXXX XXXX ST
F2 16 1409 12 F XXXX XXXX ST