Remote Call Forwarding Under a DMS-100 |
Overview
This job aid will describe how to build and remove a Remote Call Forwarding (RCF) option to a subscriber's line within the LATA. This service provides a working telephone number which, when dialed, is remotely forwarded to another Directory Number (DN), thereby giving an appearance of a local presence. The call forwarding is always activated and is not controlled by the subscriber. Remote call forwarding is not associated with a physical line. The subscriber will be responsible for any billable charges associated with terminating the calls, as applicable.
Business Rules
Step One
Research rate centers to identify whether the forwarded DN is local, toll, or long-distance to the local DN. This document only covers RCF within the LATA.
Step Two
In table LINEATTR (Line Attribute), determine the Line Treatment Group (LTG) and rate area. Find the appropriate virtual line for your switch and locate the "DFLTRA" and "LTG" fields.
----------------------------------------------------------------------------------------- >TABLE LINEATTR >POS 148 148 VLN NONE NT 148 0 NILSFC 0 NIL NIL 00 972_NPRT_148 DALL_L552_57 $ -----------------------------------------------------------------------------------------
Field LTG = 148
Field DFLTRA = DALL_L552_57. Field DFLTRA is the key into table RATEAREA.
Step Three
In table RATEAREA (Rate Area), determine the Message Rate Service Area (MRSA) using the "DFLTRA" value found in Step Two.
----------------------------------------------------------------------------------------- >TABLE RATEAREA >POS DALL_L552_57 DALL_L552_57 DALL NIL L552 $ -----------------------------------------------------------------------------------------
Field MRSA = NIL
Step Four
Add the number to the switch using the SERVORD command. In this example, DN 972-818-0010 will forward to 972-819-2222.
----------------------------------------------------------------------------------------- CI: >SERVORD SO: >NEWDN SONUMBER: NOW 3 7 14 AM > BLOCK_OF_DNS: >N DN: >9728180010 VDNTYPE: >RCF FWD_DN: >9728192222 # Possible Input: 18005551234 MAXCALLS: # 1NPANXXXXXX (Toll Call) >1 # NPANXXXXXX (Local Call) LTG: # 10102881NPANXXXXXX (Long Distance, inter-LATA) >148 MRSA: >NIL BLK_TOLL_COM: >N BLOCK_TOLL_TREATMENT: >UNDT OM_INDEX: >0 RTEORSCR: >SCR SIGDATA: >Y OPTION: >$ COMMAND AS ENTERED: NEWDN NOW 3 7 14 AM N 9728180010 RCF 9728192222 1 148 NIL N UNDT 0 SCR Y $ ENTER Y TO CONFIRM, N TO REJECT OR E TO EDIT >Y -----------------------------------------------------------------------------------------
Set MAXCALLS to the number of calls which can be forwarded simultaneously. The customer needs to specify how many paths are necessary per the contract. The maximum is 48. Set SIGDATA to "Y" to forward the OCN information to the terminating number.
Step Five
Query the directory number.
----------------------------------------------------------------------------------------- >QDN 9728180010 DN: 8180010 TYPE: REMOTE CALL FORWARDING RCF_TYPE: RCF SNPA: 972 FWD_DN: 9728192222 MAXCALLS: 1 BLK_TOLL_COM: N BLOCK_TOLL_TREATMENT: UNDT LNATTIDX: 148 XLAPLAN: 972_NPRT_148 RATEAREA: DALL_L552_57 SIGDATA: Y OM_INDEX: 0 RTEORSCR: SCR OPTIONS: NONE -----------------------------------------------------------------------------------------
Step Six
Make two test calls.
Always make a test call! One to the forwarded (local) number and one to the RCF number. They should both terminate at the same place.
Step Seven
Update the order log with the local phone number, forwarded number, LINEATTR table info, translations completed by agent name and number, and whether the test calls were successful. RCFs are not inventoried in the Access Line Inventory database as there is no hardware office equipment used.
Making Changes to an Existing RCF Directory Number
Once translations are complete, changes such as changing the forwarded number or the number of simultaneous paths may be changed.
----------------------------------------------------------------------------------------- >SERVORD SO: >CDN SONUMBER: NOW 3 7 14 AM > OLD_DN: >5108379999 NEW_DN: # Repeat the same RCF number as above. >5108379999 # If new number is entered, you will be RCFTYPE: # prompted to decide what treatment to >RCF # select for the old number. FWD_DN: >5108371234 # Make sure this is the number you want MAXCALLS: # to change. Be sure it has the correct >4 # steering digits of 1, 1010XXX, or 011 LTG: # if needed. >2 MRSA: >NIL # If the quantity of paths changes, change here. BLK_TOLL_COM: >N BLOCK_TOLL_TREATMENT: >UNDT OM_INDEX: >0 RTEORSCR: >SCR SIGDATA: >Y COMMAND AS ENTERED: CDN NOW 3 7 14 AM 5108379999 5108379999 RCF 5108371234 4 2 NIL N UNDT 0 SCR Y ENTER Y TO CONFIRM, N TO REJECT OR E TO EDIT >Y -----------------------------------------------------------------------------------------
Query the number to verify changes were made.
----------------------------------------------------------------------------------------- >QDN 5108379999 DN: 8379999 TYPE: REMOTE CALL FORWARDING RCF_TYPE: RCF SNPA: 510 FWD_DN: 5108371234 MAXCALLS: 4 BLK_TOLL_COM: N BLOCK_TOLL_TREATMENT: UNDT LNATTIDX: 2 XLAPLAN: 510_NC0000_2 RATEAREA: NLCA_L722_2 SIGDATA: Y OM_INDEX: 0 RTEORSCR: SCR RCF_SUS: NO OPTIONS: NONE -----------------------------------------------------------------------------------------
Make two test calls, one to the forwarded (local) number and one to the RCF number. They should both terminate at the same place. Then update the order log.
How to Remove a RCF Directory Number
To remove the line, use the SERVORD command.
----------------------------------------------------------------------------------------- >SERVORD SO: >OUTDN SONUMBER: NOW 3 7 14 AM > BLOCK_OF_DNS: >N DN: >9728180010 INTERCEPT_NAME: # Blank DN (valid intercept) is only valid if >BLDN # the customer is not ported-in. COMMAND AS ENTERED: OUTDN NOW 3 7 14 AM N 9728180010 BLDN ENTER Y TO CONFIRM, N TO REJECT OR E TO EDIT >Y -----------------------------------------------------------------------------------------
Query the number to verify changes were made.
----------------------------------------------------------------------------------------- >QDN 9728190010 DN: 9728190010 TYPE: UNASSIGNED -----------------------------------------------------------------------------------------
Update the order log. Log pertinent information in case number needs to be rebuilt.