Nortel DMS-100 AMA Log Reports


AMA100

Explanation

The Automatic Message Accounting (AMA) subsystem generates AMA100 when an AMA process changes status to TRAP or DEATH.  When an AMA process like AMAPROC, AMAUDITP, or AMAEI changes status, the AMA log shows the changes.  Do not suppress the AMA100 log.  The AMA100 log indicates the status of active billing functions in the switch.

Format

The log report format for AMA100 is as follows:

AMA100 mmmdd hh:mm:ss ssdd INFO AMA PROCESS STATUS CHANGE
  PROCESS NAME = aaaaa
  STATUS = <status>
  RECREATE COUNT= nnnnnn

Example

An example of log report AMA100 follows:

AMA100 JAN02 00:22:53 6401 INFO AMA PROCESS STATUS CHANGE
  PROCESS NAME= SMDR
  STATUS= PROCESS
  RECREATE COUNT= 1

Field Descriptions

The following table describes each field in the log report:

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Field               Value                      Description
-----------------------------------------------------------------------------------------
INFO AMA PROCESS    constant                   Indicates a process status change.
STATUS CHANGE
-----------------------------------------------------------------------------------------
PROCESS NAME        constant                   Identifies the status of the processor.
-----------------------------------------------------------------------------------------
STATUS              PROCESS, TRAP, DEATH
-----------------------------------------------------------------------------------------
RECREATE COUNT      PROCESS, TRAP, DEATH       Identifies the recreated number.
-----------------------------------------------------------------------------------------
-End-







Action

The status of each process determines the next step.  Follow the directions of the last AMA100 log received for a stream.

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Status                         Action
-----------------------------------------------------------------------------------------
PREPROCESS IS DEAD             The process listed has trapped more than five times in five 
                               minutes.  If the stream is not the AMA stream, any mechanism 
			       will automatically start the process.  You can use the 
			       AMARESTART command to restart the stream.  If it is the AMA 
			       AUDIT process then you must pass the NIL stream to the 
			       AMARESTART command.

                               Note: If the stream is AMA, the AMARESTART command 
			       works.  If the stream is not AMA, the stream restarts 
			       automatically within 10 minutes.
-----------------------------------------------------------------------------------------
AMA: RECORDING SHUTDOWN        This only occurs with the AMA DADDY process name.  If any 
                               call recording is expected in the switch, this log indicates 
			       these expectations are not fulfilled.  This should only occur 
			       after a RESTART.  If this condition occurs in an active 
			       office, contact the next level of maintenance.
-----------------------------------------------------------------------------------------
CREATE ATTEMPT FAILED          A recording stream trapped and was recreated successfully. 
                               If additional AMA100 logs are not received for that process, 
			       monitor the condition.
-----------------------------------------------------------------------------------------
SBA BUFFERING RECORDS          If recording to an SDM this log shows the recording stream 
                               has died and the stream has been restarted.  This log will 
			       be produced with a recreate count of 1 showing that the SBA 
			       application is accepting records to be recorded to the SDM. 
			       There will be a total of six AMA100 logs incrementing the 
			       recreate count.  The first will appear once the stream has 
			       been started successfully after dieing.  Two more logs will 
			       appear within the next four minutes and three more every ten 
			       minutes for a total of six logs in thirty-four minutes.
-----------------------------------------------------------------------------------------
All Others                     Another log that reports what you did to correct the event 
                               must follow any other status.  Any other status is an 
			       intermediate status.
-----------------------------------------------------------------------------------------
-End-

Associated OM Registers:  There are no associated Operational Measurement (OM) registers.  (all AMA reports)

Additional Information:  There is no additional information.  (all AMA reports)