Explanation
The Automatic Message Accounting (AMA) subsystem generates AMA100 when an AMA process changes status to TRAP or DEATH. When an AMA process like AMAPROC, AMAUDITP, or AMAEI changes status, the AMA log shows the changes. Do not suppress the AMA100 log. The AMA100 log indicates the status of active billing functions in the switch.
Format
The log report format for AMA100 is as follows:
AMA100 mmmdd hh:mm:ss ssdd INFO AMA PROCESS STATUS CHANGE PROCESS NAME = aaaaa STATUS = <status> RECREATE COUNT= nnnnnn
Example
An example of log report AMA100 follows:
AMA100 JAN02 00:22:53 6401 INFO AMA PROCESS STATUS CHANGE PROCESS NAME= SMDR STATUS= PROCESS RECREATE COUNT= 1
Field Descriptions
The following table describes each field in the log report:
----------------------------------------------------------------------------------------- Field Value Description ----------------------------------------------------------------------------------------- INFO AMA PROCESS constant Indicates a process status change. STATUS CHANGE ----------------------------------------------------------------------------------------- PROCESS NAME constant Identifies the status of the processor. ----------------------------------------------------------------------------------------- STATUS PROCESS, TRAP, DEATH ----------------------------------------------------------------------------------------- RECREATE COUNT PROCESS, TRAP, DEATH Identifies the recreated number. ----------------------------------------------------------------------------------------- -End-
Action
The status of each process determines the next step. Follow the directions of the last AMA100 log received for a stream.
-----------------------------------------------------------------------------------------
Status Action
-----------------------------------------------------------------------------------------
PREPROCESS IS DEAD The process listed has trapped more than five times in five
minutes. If the stream is not the AMA stream, any mechanism
will automatically start the process. You can use the
AMARESTART command to restart the stream. If it is the AMA
AUDIT process then you must pass the NIL stream to the
AMARESTART command.
Note: If the stream is AMA, the AMARESTART command
works. If the stream is not AMA, the stream restarts
automatically within 10 minutes.
-----------------------------------------------------------------------------------------
AMA: RECORDING SHUTDOWN This only occurs with the AMA DADDY process name. If any
call recording is expected in the switch, this log indicates
these expectations are not fulfilled. This should only occur
after a RESTART. If this condition occurs in an active
office, contact the next level of maintenance.
-----------------------------------------------------------------------------------------
CREATE ATTEMPT FAILED A recording stream trapped and was recreated successfully.
If additional AMA100 logs are not received for that process,
monitor the condition.
-----------------------------------------------------------------------------------------
SBA BUFFERING RECORDS If recording to an SDM this log shows the recording stream
has died and the stream has been restarted. This log will
be produced with a recreate count of 1 showing that the SBA
application is accepting records to be recorded to the SDM.
There will be a total of six AMA100 logs incrementing the
recreate count. The first will appear once the stream has
been started successfully after dieing. Two more logs will
appear within the next four minutes and three more every ten
minutes for a total of six logs in thirty-four minutes.
-----------------------------------------------------------------------------------------
All Others Another log that reports what you did to correct the event
must follow any other status. Any other status is an
intermediate status.
-----------------------------------------------------------------------------------------
-End-
Associated OM Registers: There are no associated Operational Measurement (OM) registers. (all AMA reports)
Additional Information: There is no additional information. (all AMA reports)