Description
The No Restart / Switch of Activity (NORESTARTSWACT) utility enables you to activate changes to the values of certain office parameters or to data in certain tables. The total system outage during a NORESTARTSWACT is less than 30 seconds.
The NORESTARTSWACT utility is available in offices with BCS36 or higher software. It is not available for NT40 offices.
While using this utility, if an error occurs that cannot be corrected by local maintenance personnel, contact the next level of support.
Following a change to the value of an office parameter or to the modification of data in certain tables, one of the following messages may appear:
WARNING: A WARM RESTART MUST BE PERFORMED TO ACTIVATE
CHANGES TO THE VALUE OF THIS PARAMETER.
WARNING: A COLD RESTART MUST BE PERFORMED TO ACTIVATE
CHANGES TO THE VALUE OF THIS PARAMETER.
WARNING: A RELOAD RESTART MUST BE PERFORMED TO ACTIVATE
CHANGES TO THE VALUE OF THIS PARAMETER.
WARNING: ANY TYPE OF RESTART MUST BE PERFORMED TO ACTIVATE
CHANGES TO THE VALUE OF THIS PARAMETER.
WARNING: A RELOAD RESTART IS NECESSARY TO ACTIVATE
A CHANGE OF FORMAT FOR THE AMA STREAM.
If one of these messages or a similar message appears, and you want to activate changes to office parameters or tables in the following three lists, the NORESTARTSWACT utility can be used instead of the restart specified in the message.
The NORESTARTSWACT utility can be used with the following office parameters that require a restart to increase or decrease their values:
* CCW_ACTIVE * CONSOLE_SILO_CHARS * CONSOLE_SILO_RECORDS * CPSTACKSIZE * CUSTOMER_GROUP_IBNGRP_OM_COUNT * EADAS_24H_BUFFER_SIZE * EADAS_30M_BUFFER_SIZE * EADAS_60M_BUFFER_SIZE * EADAS_SHORT_XFER_ALLOWED * IBN_CFW * MAX_ACDMIS_SESSIONS * MAXNUCS * MAXSTS * OFFICETYPE * OMHISTORYON * PPMBUFFS
The NORESTARTSWACT utility can be used with the following office parameters that require a restart to decrease their values:
* FTRQAGENTS * FTRQ0WAREAS * FTRQ2WPERMS * FTRQ32WPERMS * FTRQ2WAREAS * FTRQ4WAREAS * FTRQ4WPERMS * FTRQ8WAREAS * FTRQ16WAREAS * FTRQ8WPERMS * FTRQ32WAREAS * FTRQ0WPERMS * FTRQ16WPERMS
The NORESTARTSWACT utility can be used with the following tables:
* CLLI * CONF3PR * CRSFMT * CRSMAP * DIRPSSYS * NWMSC * SCGRP * SDGRP * TCAPTRID * TRKGRP * TFANIT
Summary of the Procedure
The following table summerizes the procedure to modify a parameter or table data using NORESTARTSWACT and the approximate time, in minutes, needed to do each step. The times given for specific steps are elapsed times and not actual run times. Ranges are listed to accommodate different switch configurations, sizes, and problems that may be encountered during the execution of the step.
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Step Description Approximate Time
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1 Verify availability of the NORESTARTSWACT utility on the switch (unspecified)
2 Make changes to parameter values or table data (unspecified)
3 Drop sync on the Computer Module (CM) 2 to 3
4 Restart on the mate of the active switch to activate changes 3 to 5
5 Perform the LIMITED_PRESWACT procedure 15 to 60
6 Perform the NORESTARTSWACT procedure (unspecified)
7 Perform the POSTSWACT procedure 15 to 60
8 Sync the CM 3 to 5
Total time range in minutes 38 to 133
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Procedure
Use this procedure to perform a NORESTARTSWACT.
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Using the NORESTARTSWACT Utility
Step Action
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1 Ensure that you are at the CI level of the MAP display by pressing the <Enter>
key two times.
Example of a MAP response:
CI:
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2 Verify the NORESTARTSWACT availability by typing:
>BCSUPDATE;SWACTCI;QUERYSWACT
and press the <Enter> key.
Example of a MAP response:
NORESTARTSWACT is recommended for initiating a CC
Warm SWACT. Further checking will be done when SWACT
is invoked.
If the NORESTARTSWACT is: Do
__________________________________
Supported Step 3
Unsupported Step 31
__________________________________
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3 Make a parameter value or table change.
Example of a MAP response:
WARNING: A RESTART MUST BE PERFORMED TO ACTIVATE
THE CHANGE MADE TO THIS PARAMETER.
Note: Any change that is made while the switch is "INSYNC" remains in effect
on the inactive side even after the drop sync and restart are complete.
It is not necessary to login to the mate Central Processing Unit (CPU)
to verify the change.
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4 Access the CM level of the MAP display by typing:
>MAPCI;MTC;CM
and press the <Enter> key.
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-continued-
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Using the NORESTARTSWACT Utility (continued)
Step Action
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5 Determine if the inactive CPU is jammed.
Note: The word "yes" under the Jam header indicates that the CPU is
jammed. The area appears blank if the CPU is not jammed.
If the inactive CPU is: Do
__________________________________
Jammed Step 8
Not Jammed Step 6
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At the CM reset terminal for the inactive CPU
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6 Jam the inactive CPU by typing:
>\JAM
and press the <Enter> key.
RTIF response:
Please confirm (YES/NO):
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7 Confirm the command by typing:
>YES
and press the <Enter> key.
RTIF response:
JAM DONE
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At the MAP
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8 Determine if the CM is in sync.
Note: A dot or "EccOn" displayed under the Sync header indicates that
the CM is in sync. The word "no" indicates that the CM is not in sync.
If the CM is: Do
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In Sync Step 9
Not in Sync Step 14
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-continued-
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Using the NORESTARTSWACT Utility (continued)
Step Action
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9 Drop synchronization by typing:
>DPSYNC
and press the <Enter> key.
If the response is: Do
_____________________________________________________________
About to drop sync with CPUn active, the inactive Step 12
CPU is jammed. Do you want to continue?
Please confirm ("YES", "Y", "NO", "N"):
Drop synchronization failed. Step 33
Aborted. Active CPUn has a faulty processor clock. Step 10
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10 The DPSYNC command is disallowed because the active clock on the CPU is faulty.
Refer to the procedure Clearing a CM CLK Major Alarm in DMS SuperNode
Alarm and Performance Monitoring Procedures, 297-5001-543. When you have
completed the procedure, return to this point.
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11 Go to Step 6.
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12 Confirm the DPSYNC command by typing:
>YES
and press the <Enter> key.
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At the CM reset terminal for the inactive CPU
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13 Wait until "A1" flashes on the reset terminal for the inactive CPU.
If A1: Do
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Flashes Step 14
Does not flash after Step 33
approximately 5 min.
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-continued-
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Using the NORESTARTSWACT Utility (continued)
Step Action
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At the CM reset terminal for the inactive CPU
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14 Perform the required restart procedure by typing:
>\RESTART
and press the <Enter> key.
RTIF response:
Please confirm (YES/NO):
Caution! Loss of Service! Ensure that you perform the restart on the
inactive CPU. The reset terminal for the inactive CPU is identified by the
word "Inactive" on the top banner of its display.
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15 Confirm the restart command by typing:
>YES
and press the <Enter> key.
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At the MAP
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16 Perform the LIMITED_PRESWACT procedure by typing:
>BCSUPDATE;LIMITED_PRESWACT
and press the <Enter> key.
Example of a MAP response:
LIMITED_PRESWACT should not be used for BCSUPGRADE
SWACTs. Do you wish to confirm? ("YES", "Y", "NO", "N"):
The LIMITED_PRESWACT command runs a series of steps that are required
to prepare the switch for the NORESTARTSWACT. All of these steps
must be completed successfully before the NORESTARTSWACT can be
performed. If the LIMITED_PRESWACT command stops with an error
message, the error must be corrected and the LIMITED_PRESWACT
command must be entered again to complete the remaining steps.
If necessary, the next level of support should be contacted to
complete this procedure.
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17 Confirm the LIMITED_PRESWACT command by typing:
>YES
and press the <Enter> key.
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-continued-
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Using the NORESTARTSWACT Utility (continued)
Step Action
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18
If the LIMITED_PRESWACT: Do
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Was Successful Step 19
Failed Step 33
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19 Refer to the DMS-100 Family Software Operations One Night Process and Hybrid
Software Delivery Procedures, 297-1001-303, section "PRESWACT DIRP and
Billing" for the procedure to handle secondary billing devices over the
NORESTARTSWACT. When you have completed this procedure, return to this point.
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20 Verify that all essential services or high profile customers (police, hospital,
emergency bureaus, radio stations) are not in emergency call processing mode
by contacting the appropriate customer.
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21 Disable any periodic testing.
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22 Ensure no further activity is performed on the Distributed Processing Peripheral
(DPP), including DPP polling or disk backup. Inform the downstream processing
center.
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23 Dump the Switch Performance Monitoring System (SPMS) register to a printer or
other device according to operating company standards.
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24 Disconnect any ISDN DTA monitor prior to the SWACT.
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At the CM reset terminal for the inactive CPU
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25 Release the jam on the inactive CPU by typing:
>\RELEASE JAM
and press the <Enter> key.
RTIF response:
JAM RELEASE DONE
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At the MAP
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26 Perform the SWACT by typing:
>BCSUPDATE;SWACTCI;NORESTARTSWACT
and press the <Enter> key.
Note: After the CPUs switch activity, you are logged off the MAP
terminal. A dollar sign ($) appears and the cursor moves one
space to the right.
Go to Step 27.
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-continued-
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Using the NORESTARTSWACT Utility (continued)
Step Action
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27 Login to the MAP terminal by typing:
><BREAK>LOGIN
<username>
<password>
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28 Perform the POSTSWACT procedure by typing:
>BCSUPDATE;POSTSWACT
and press the <Enter> key.
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29 Refer to the DMS-100 Family Software Operations One Night Process and Hybrid
Software Delivery Procedures, 297-1001-303, section "Recover Billing"
for the procedure to recover the secondary billing devices after the
NORESTARTSWACT. When you have completed this procedure, return to this point.
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30 Synchronize the CM by typing:
>MAPCI;MTC;CM;SYNC
and press the <Enter> key.
Example of a MAP response:
Maintenance action submitted.
Synchronization successful.
If the SYNC command: Do
__________________________________
Was Successful Step 34
Failed Step 33
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31 Perform the necessary restart (cold, warm, or reload) to activate the
table or parameter change. When you have completed the procedure, return
to this point.
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32 Go to Step 34.
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33 For further assistance, contact the personnel responsible for the next level
of support.
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34 You have completed this procedure.
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-End-