SORD Field Identifier List

Overview

The Service Order Retrieval and Distribution (SORD) system is used by the various RBOCs to distribute line or office equipment service orders throughout their inventory and recent change systems.  It "feeds" the Service Order Analysis and Control (SOAC) provisioning system these service orders.  SOAC then sends them off to the various loop and office equipment inventory, recent change, and memory administration systems.  Here is a nice little flow chart directly from those nice people who Failed Clown College:

The above diagram was originally for some CLEC local number portability nonsense, but as you can see, the service order process is nicely documented.  The service orders come into SORD from external "order taking" systems.  These are all quite boring, so they won't be discussed here.  SORD then sends the service orders off to be "soaked."  The SOAC system updates the Loop Facilties Assignment And Control System (LFACS), office equipment and frame inventory systems (SWITCH/FOMS - which is replacing the infamous COSMOS), and finally onto the Memory Administration Recent Change History (MARCH) system.  MARCH is the system that actually updates the end office switch via its external recent change channel.

Refer to "The Fine Art of Telephony" by Crimson Flash in Phrack Magazine, issue #40 for much more detailed information on these various systems.

As any good phreak should know by now, telco dumpsters are often filled with old service order printouts.  Decoding these can be quite difficult, so here is a small list of some of the SORD Field Identifiers (FID) which are commonly seen on these printouts.  Some of these FIDs may be specific to Ameritech/SBC SORD systems.  Oh well.

SORD Sections

SORD printouts are separted into a number of sections, each with their own title.  Here are a few of the major ones:

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SORD Field Identifiers (FID)

Field Identifier        Description
--------------------------------------------------------------------------------
ABB                     Automatic Answer Back
AAN                     Associated Account Number
ABA                     Agency Billing Agreement
AC                      Alternate Call Listing
ACA                     Account Customer's Address
ACBK                    Automatic Callback
ACC                     Access
ACL                     Account Classification
ACN                     Account Customer Name
ACNA                    Access Customer Name Abbreviation
ACTL                    Access Customer Terminal Location
AD                      Assignment Date
ADB                     Add/Drop Bandwidth Multiplex Capacity
ADC                     Asynchronus Direct/Auto Call Options
ADL                     Additional Main Line
ADR                     Additional Directory Requirements
ADS                     Address Signalling
ADSR                    Administration of Designed Services Review
AFC                     Affiliated Company Code
AGCY                    Agency Agreement
AHM                     Access Service Hours and Minutes
AHN                     Assigned House Numbers
AING                    Advanced Intelligent Network Group
AL                      Additional Listing
ALC                     Intra-LATA Carrier
AMC                     Account Manager Code
AML                     Additional Main Line
AN                      Access Number
ANI                     Automatic Number Identification
ANR                     Assignment Not Required
ANT                     Agency Name and Telephone Number
AOS                     Areas of Service
AP                      Advance Payment
APB                     Abbreviated Paper Bill
APID                    Application Processor Identification
APP                     Application Date
APZ                     A & Z Location and Pulsing
ARS                     Automatic Route Selection
ARTG                    Alternate Traffic Routing
ASG                     Access Service Group
ASI                     Advance Service Interface Feature
ATN8                    Associated Telephone Number - 800
AVL                     Advanced Listing
AVMS                    Ameritech Voice Message Service
AVN                     Abbreviated Vendor Name
AVR                     Avoidance
AXC                     ATTCOM Contract Arrangements
--------------------------------------------------------------------------------
BA1                     Billing Address - First Line
BA2                     Billing Address - Second Line
BA3                     Billing Address - Third Line
BAAD                    Band Advance
BAND                    Band Identification
BBAN                    Bulk Capacity Transport Billing Account Number
BBI                     Billed By Independent
BCB                     Bulk Capacity Transport Billing
BCN                     Bearer Capability Name
BCR                     Before Commission Requirements
BG                      Billing Group
BI                      Billing Instructions
BIP                     Border Interconnection Percentage
BLS                     Bridged Line Service
BN1                     Billing Name - First Line
BN2                     Billing Name - Second Line
BN3                     Billing Name - Third Line
BNN                     Bridge Night Numbers
BOD                     Billing Output Detail
BS                      Bearer Services/Capabilities
BSA                     Basic Serving Agreement
BTN                     Billing Telephone Number
BTT                     Bill Toll To
BUC                     Business Unit Code
BUPD                    Backup D Channel - Circuit Number
--------------------------------------------------------------------------------
CAC                     Circuit Activity
CAD                     Call Denial
CAI                     Caoin Access Information
CAP                     Capacity
CAR                     Call Send
CAS                     Call Screening Code Assignment
CAT                     Customer Access Treatment
CBA1                    Closing Bill Address - First Line
CBA2                    Closing Bill Address - Second Line
CBA3                    Closing Bill Address - Third Line
CBN1                    Closing Bill Name - First Line
CBN2                    Closing Bill Name - Second Line
CBN3                    Closing Bill Name - Third Line
CBR                     Can Be Reached
CBRO                    Customer Billing Records Options
CC                      Credit Classification
CCA                     Cancellation Charges Applicable
CCED                    Calling Card Effective Date
CCHN                    Calling Card Holder's Name
CCNA                    Customer's Carrier Name Abbreviation
CCON                    Customer Contact
CCPA                    Calling Card Permanent Address
CCRI                    Calling Card Reissue
CCSD                    Calling Card Special Distribtion
CCSN                    Calling Card Special Number
CCSO                    Calling Card Special Options
CCT                     Complete Calls To
CD                      Completion Date
CDLR                    Confirming Design Layout Report Date
CDNO                    Called Directory Number Deliver
CDS                     Control Data Set
CENT                    Centralized Customer Service
CF                      Connected Facility
CF3                     Connecting Facility Assignment - DS3
CFA                     Connecting Facility Assignment
CFBE                    Call Forwarding Number - External - Busy Line
CFBI                    Call Forwarding Number - Internal - Busy Line
CFDE                    Call Forwarding Number - External - Don't Answer
CFDI                    Call Forwarding Number - Internal - Don't Answer
CFN                     Call Forwarding Number
CFNB                    Call Forwarding Number - Busy Line
CFND                    Call Forwarding Number - Don't Answer
CFW                     Call Forwarding
CGAP                    Call Gapping
CHNA                    Channel Number Assignment
CHOK                    Trunk Access Limitation
CI                      Credit Information
CKL                     Circuit Location
CKLT                    Circuit Location Telephone Company Wire Center
CKR                     Circuit Reference
CKT                     Circuit Number
CL                      Cycle Length
CLF                     Common Language Facility Identification
CLM                     Common Language Circuit Identification Message Trunk Identification
CLN                     Clock Number
CLR                     Closed Routine
CLS                     Common Language Circuit Identification - Serial Number Format
CLT                     Common Language Circuit Identification - Telephone Number Format
CLTD                    Coinless Line Timing Device
CML                     Client Main Listing
CMT                     Common Transport Location
CMTA                    Connecting Message Trunk Assignment
CN                      Contract/Control Number
CNDI                    Calling Name Display
CNR                     Change Name and Responsibility
COD                     Cut Off On Disconect
COIN                    Coin Phone Operational and Information Network
COM                     Completion Control Contact
COMM                    Commitment Information
COND                    Contract Dates - Original and Current
CONN                    Connection Type and CLLI Code
CONV                    Pending Order Conversion Guide
CORD                    Correction Order
COS                     Customer's Other Service
COT                     Change Order Type
CPE                     Customer Provided Equipment
CPN                     Channel Pair Number
CPO                     Closing Post Office
CPOC                    Closing Post Office Out of Country
CPUO                    Call Pickup Originating Restrictions
CR                      Cross-Reference Listing
CRC                     Commission Rate Code
CRN                     Coin Receptacle Number
CRO                     Complete with Related Order
CRX                     Call Request Exempt
CS                      Class of Service
CS7                     Codeset 7
CSIT                    Cellular System Interconnection Type
CSL                     Change Speed Calling List
CSN                     Concession
CSO                     Circuit Switched Channel Options
CSR                     Centrex Station Rearrangement
CT                      Connect Through
CTN                     Contact Telephone Number
CTO                     Access Cut Through
CTRC                    Coin Transaction Code
CTX                     Centrex Group Number
CUS                     Customer Code
CVN                     Coin Voucher Number
CXC                     Call by Call
--------------------------------------------------------------------------------
DCLS                    Digital Subscriber Line Class of Service
DA                      Directory Advertising
DAA                     Diagnostic Apparatus Address
DAB                     Directory Assistance Branding
DAC                     Destination Address Code
DAE                     Directory Assistance Exemption
DC                      Door Code
DCA                     Dataphone II Customer Device Address
DCR                     Disconnect Reason
DD                      Due Date
DDA                     Direct Delivery Address
DDI                     Directory Delivery Information
DDSP                    Delay Dial Start-Pulsing Signaling
DEL                     Directory Delivery Requirements
DEP                     Deposit
DEQ                     Detariffed Service/Equipment
DES                     Description
DFP                     Deferred Payment Plan
DGN                     Designation
DI                      Departmental Identifier
DID                     Direct Inward Dialing
DIN                     Deny Incoming Calls
DIS                     Disregard Order
DIV                     Diversification
DLNM                    Dial Name
DLRD                    Design Layout Report Date
DMT                     Duplicate Account Magnetic Tape
DND                     Do Not Disturb
DNP                     Deny Non-Payment
DOP                     Dedicated Outside Plant
DOR                     Deny Originating Service
DPA                     Different Premises Address
DPD                     Disabled Person Discount
DPI                     Different Premises Information
DPS                     Different Premises Subscriber
DSA                     Distribution and Supplemental Assignment
DSG                     Design Control Contact
DSK                     Message Desk Number
DSNA                    Digital Services Network Assignment
DSO                     Data Set Options
DTE                     Data Terminal Equipment Backup
DTM                     Deny Termination Service
DTN                     Data Terminal Number
DTS                     Direct Telephone Sale
DUAL                    Dual Service
DVA                     Designed, Verified, and Assigned Data
DZIP                    Zipcode                  
--------------------------------------------------------------------------------
EAN                     Station Controlled Conference Arrangement
EAO                     Equal Access Office
EBAN                    Entrance Facility Billing Account Number
EBD                     Effective Billing Date
EBON                    Eve Billing Order Number
EC                      Exchange Company Indicator
EIRD                    Engineering Information Report Date
EML                     Expected Measured Loss
EN                      Equipment Identification Number
ENT                     Enterprise Listing
ENU                     Additional Listing Under Enterprise Number
EPIU                    Percent of Interstate Usage on Originatin 800 Service
ER                      Terminal Number
ERC                     Inter-LATA Carrier OUTWATS
ESL                     Essential Service Line
ESV                     Enhanced Service Vendor
EUPC                    End User Point Codes
EVD                     Event Duration
EX                      Exchange
--------------------------------------------------------------------------------
F1-F3                   Field Code
FANI                    Flexible Automatic Number Identification
FCT                     Fixed Connection Time
FDN                     Foreign Directory Name
FDT                     Frame Due Time
FGD9                    Feature Group D950 Access Code
FIC                     Facility Interface Code
FL                      Foreign Listing
FLS                     Free Line Service
FRL                     Facility Restriction Level
FSC                     Foreign Speaking Customer
FSO                     Foreign Switching Office
--------------------------------------------------------------------------------
GAS                     Group Alert System
GIC                     Group Intercom
GL                      Group Location Code
GOV                     Government Billing
GP                      Gift Service Period
GS                      Gift Service
GST                     Ground Start
GSZ                     Group Size
--------------------------------------------------------------------------------
HBAN                    High Capacity Billing Account Number
HLN                     Hot Line Service Number
HMAN                    Handicapped Manual Service
HML                     Hunting - Multiline Group Number
HOST                    Host Location
HPF                     Hunting Preferential List
HRS                     Hours
HST                     Host Location
HTC                     Hunting - Circular
HTG                     Hunting Sequence - Series Completion
HTU                     High Telephone User
HTY                     Hunting Type
--------------------------------------------------------------------------------
IAS                     Inward Assistance Services
IAM                     Initial Address Message Delivery
IB                      Installment Billing
ICM                     Intercom
ICPK                    ISDN Capability Package
ICO                     Independent Telephone Company
ICR                     Initial Calling Rate
IFB                     Initial Final Bill
IMP                     Implementation Control Contact
INCO                    International Carrier Option
IOC                     Input-Output Channel
ISC                     Intercompany Services Coordination
--------------------------------------------------------------------------------
JK                      Jack
JLP                     Jack Line Position
JU                      Joint User
--------------------------------------------------------------------------------
KEY                     Key Designation
KIR                     Correction Issuance Reason
KN                      Key Number
KS                      Key System
KSH                     Keyset Short Hunt
--------------------------------------------------------------------------------
LA                      Listed Address
LAM                     Loop Assignment and Makeup Date
LAT                     Local Access Transport Area Identification
LCC                     Line Class Code
LCON                    Local Contact
LHT                     Last Hunt Terminal
LIA                     Termination Liability
LIF                     Left in Field Forces
LN                      Listed Name
LNUM                    Leg Number
LOC                     Location
LOG                     Login Information
LOP                     Local Area Network Options
LPI                     License or Permit Indicator
LPRT                    Local Area Network Port Number
LPS                     Loop Start
LSO                     Local Serving Office
LST                     Line or Station Transfer
LTG                     Line Treatment Group Number
LTID                    Logical Terminal Identifier
LTL                     Local Transport Locations
LTP                     Local Transport
LTYP                    Link Set Type
LU                      Number of Living Units
--------------------------------------------------------------------------------
MAC                     Marketing Account Code
MADN                    Multiple Appearance Directory Call Arrangement
MAP                     Manual Assistance Procedures
MA1                     Mailed Materials Recipient's Address - First Line
MA2                     Mailed Materials Recipient's Address - Second Line
MA3                     Mailed Materials Recipient's Address - Third Line
MCN                     Master Customer Name
MDA                     Multiple Data Mounting Address
ME                      Miscellaneous Equipment
MI                      Machine Interface
MLR                     Mechanized Mailer
MN1                     Mailed Materials Recipient's Name - First Line
MN2                     Mailed Materials Recipient's Name - Second Line
MN3                     Mailed Materials Recipient's Name - Third Line
MPB                     Meet Point Billing
MPC                     Multiplex Configuration
MR                      Manual Review
MSGN                    Message Service Group Name
MSS                     Message Service System
MST                     Master Circuit Location
MTP                     Multipoint Indicator
MTU                     Maintenance Termination Unit
MVP                     Multiline Variety Package
MWI                     Message Waiting Indicator
--------------------------------------------------------------------------------
NC                      Network Channel
NCC                     Network Controller Configuration
NCF                     Number of Calls Forwarded
NCI                     Network Channel Interface
NCON                    Negotiation Contact
NDT                     No Double Connect
NEL                     Number of Equipment Listings
NFA                     Network Facility Access
NHN                     Multiline Hunt Group Non-Hunting Numbers
NLST                    Non-Listed Name
NMB                     No Minimum Billing
NOB                     Number of Bills
NOCH                    Number of Channels
NOD                     Number of Days
NOL                     Number of Lines
NOT                     Number of Tests
NP                      Non-Published Name
NPIU                    Percent of Interstate Usage on Originating 900 Service
NRA                     Nonrecurring Charge-Access Services
NRDC                    Nonrecurring Debit and Credit
NRI                     Nonrecurring Installation Charge
NRJC                    Nonrecurring Jack Charge
NRLC                    Nonrecurring Line Charge
NRM                     Nonrecurring Miscellaneous
NRS                     Nonrecurring Charge - Standard
NRSC                    Nonrecurring Service Charge
NSC                     Negotiator Sales Code
NSV                     Night Service Fixed
NTN                     New Telephone Number
--------------------------------------------------------------------------------
OCB                     Order Completed By
OCL                     Common Language Office Code
OCP                     Optional Calling Plan
OCT                     Other Company Tariff
ODN                     Line Overflow to Directory Number
OE                      Originating Equipment
OIO                     Original Incorrect Order
OPN                     Option For Billing Cellular Service
ORD                     Order Number
OSCP                    Operator Services Call Processing
OST                     Originating Station Treatment
OTID                    Office Tape Identification
--------------------------------------------------------------------------------
PAH                     Pervious Account History (Residential Only)
PBCD                    Provision B Card
PCI                     Predicated Collection Interval
PCL                     Proprietary Classification
PF                      Printout Frequency
PFG                     Private Facilities
PFW                     Provision Four-Wire
PG                      Page Number
PHB                     Hold Bill
PIC                     Primary Interexchange Carrier
PICX                    Numeric Interexchange Carrier Identification
PID                     Personal Identification Number for Remote Access
PIIU                    Precent of Intrastate/Interstate Usage
PIN                     Personal Identification Number
PIU                     Percent of Interstate Usage
PKG                     Package
PMH                     Public Station Mounting Height
PMI                     Policy/Marketing Seasonal Indicator
PN                      Primary Number
PO                      Post Office
POC                     Post Office Out of Country
POI                     Point of Interface
PON                     Purchase Order Number
POS                     Position
PPC                     Prohibit PIC Change
PRN                     Project Number
PROX                    Prevent Access to 10XXX Dialing
PSAN                    Priority Service Authorization Number
PSBD                    PRI ISDN Pipe Signaling - Backed Up
PSPC                    Primary Salesperson Code
PSV                     Political Campaign Services
PTD                     Plant Test Data
PTN                     Plant Test Number
PTR                     Percent Traffic Routed
PUC                     Predominant Usage Code
PVER                    Purchase Order Version
PX                      PBX Station Identification Number
--------------------------------------------------------------------------------
QFN                     Queue Feature Number
QN                      Quantity
QP                      Queue Parameters
QTY                     Quantity
--------------------------------------------------------------------------------
RA                      Related Account Information
RAS                     Route and Stop
RC                      Rating Center
RCI                     Remote Centrex Number Indicator
RCYC                    Ringing Cycle
RDN                     Rate Date Nonrecurring
RE                      Ringer Equivalence
REF                     Reference
REFN                    Reference Number
RES                     Restriction Treatment
RESH                    Resale/Sharing
RID                     Records Issue Date
RIE                     Rate Included Elsewhere
RMB                     Random Make Busy Key Number
RMK                     Remarks - Unretained
RMKP                    Remark Plant
RMKR                    Remarks - Retained
RO                      Related Order
RRL                     Revenue Requirement - Loop
RSP                     Restoration of Service Priority
RT                      Route
RTE                     Rate
RTG                     Routing
RTI                     Route Index Number
RZ                      Resistance Zoning
--------------------------------------------------------------------------------
SA                      Service Address
SAD                     Sales Action Date
SAI                     Sales Action Indicator
SAN                     Subscriber Authorization Number
SAT                     Sales Action Time
SB                      Special Billing
SBA                     Special Billing Authorization
SBAN                    Switched Billing Account Number
SBN                     Special Billing Number
SCD                     Service Code Denial
SCG                     Speed Calling Group
SCRN                    Class of Call Screening
SCRT                    Service Class Routing
SCS                     Secondary Class of Service
SD                      Subsequent Due Date
SDN                     Secondary Directory Name
SDTN                    Supplementary Data Terminal Number
SED                     Service Establishment Date
SFG                     Simulated Facilities Group Number
SFN                     Simulated Facility Number
SGN                     Common Language Segment Number
SH1                     Share Speed Call List One
SH2                     Share Speed Call List Two
SHR                     Shared Voice Dialing Service Directory
SHU                     Stop Hunt (Remote Hunt Control)
SIA                     Special Intercept Action
SIC                     Standard Industrial Classification
SID                     Scheduled Issue Date
SIS                     Special Identifying Telephone Number Supplement
SIT                     Special Identifying Telephone Number
SLKC                    Signaling Link Code
SL                      Secondary Listing
SLS                     Sales Code
SMDG                    Simplified Message Desk Interface
SMPL                    Sample
SN                      Service Name
SNID                    SONET Network Identifier
SNL                     Seasonal Collection Code
SP                      Scan Point
SPA                     Special Action Indicator
SPC                     Solicitation Preference Code
SPID                    Service Profile Identifier
SPOC                    Single Payment Option Credit
SPP                     Special Payment Plan
SR                      Special Routing
SRI                     Secondary Ratcheting Indicator
SS                      Social Security Number
SSA                     Special Service Arrangement
SSM                     Special Safeguarding Measures
SSP                     Special Service Protection
STG                     Special Toll Guiding
STLV                    Secondary Transmission Level
STN                     Screening Telephone Number
STP                     Special Toll Plan
STPI                    Signaling Transfer Point Code
SUPR                    Automatic Call Distribution Supervisor Option
SUS                     Suspension of Service
SVG                     Service Group
SWO                     Stations Worked On
--------------------------------------------------------------------------------
TA                      Term Agreement
TAN                     Tax Account Number
TAP                     Territorial Assignment Plan Number
TAR                     Tax Area
TAX                     Tax Condition
TAXS                    Tax Application - Switched USOC Override
TBE                     Toll Billing Exception
TC                      Transfer of Calls
TCGN                    Terminal Configuration Group Number
TCIC                    Trunk Circuit Identification Code of Interexchange Carrier
TCL                     Toll Credit Limit
TCP                     Transfer of Calls for a Specific Period
TCS                     Transfer of Calls with a Split Inercept
TEI                     ISDN Terminal End Point Identifier
TER                     Terminal Number
TGID                    Terminal Group Name
TGN                     Equal Access Trunk Group Number
TGP                     Trunk Group Pick Up
TGS                     Terminal Group/Station Restriction
TH                      Treatment History
TLC                     Time and Line Charge Quotation
TLE                     Title
TLI                     Telephone Line Identifier
TLV                     Transmission Levels Variable
TMRI                    Tandem Routing Indicator
TN                      Telephone Number
TNPC                    Telephone Number Phrase Code
TP                      Telephone Assistance Grant
TRAK                    Tracking Code
TRF                     Transfer Feature
TRID                    Traffic Records Issue Date
TRM                     Service Termination
TRN                     Trunk Number
TRO                     Traffic Reporting Office
TSC                     Two-Six Code
TSI                     Type of Station Indicator
TSP                     Telecommunications Service Priority
TTC                     Transport Termination Capability
TTD                     Trunk Type Description
TTDN                    Transfer to Directory Number
TTR                     Tandem Transport
TXSP                    Tax Single Payment Option
TYA                     Type of Account
TYS                     Type of Service
--------------------------------------------------------------------------------
UHT                     Upper Housing Tag Number
USDO                    Up to Seven Digit Outpulsing
--------------------------------------------------------------------------------
VBAN                    Voice Grade Entrance Facility Billing Account Number
VF8                     Vertical Features 800 Service
VMO                     Voice Messaging Option
VN                      Validate NUI
--------------------------------------------------------------------------------
WACD                    Work Authorization Circuit Level
WLN                     Warm Line Service Number
WLT                     Warm Line Timeout
WOT                     Wired and Office Tested
WPIU                    Percent of Interstate Usage on Terminating 800 Service
WTN                     800/900/Cellular Translations Number
WW                      Working With
--------------------------------------------------------------------------------
XCLS                    Cross Reference to CLCI/SS Circuit Identification
XCLT                    Cross Reference to CLCI/SS Telephone Number Format
XPOI                    Specific Point of Interface
XR                      CKLT Cross Reference
--------------------------------------------------------------------------------
YPH                     Yellow Pages Heading
--------------------------------------------------------------------------------
Z976                    Dial-It Adjustment
ZAF                     Activate Features
ZAG                     Account Group
ZARD                    Anticipated Receipt Date
ZBTG                    Combined Card Holder
ZBU                     Business Unit
ZCAU                    Combined Card Authorized User
ZCBR                    Can Be Reached
ZCCN                    Credit Card Number
ZCCT                    Credit Culture Trial
ZCDS                    Combined Card Disclosure Statement
ZCED                    Combined Card Effective Date
ZCH                     Check History
ZCIH                    Communications Intensive Household
ZCMS                    Combined Card Customer Married Status
XCOR                    Corrections Made to Completed Orders
ZDBR                    Direct Marketing Sales
ZDB1                    Date of Birth - Primary Applicant
ZDB2                    Date of Birth - Co-Applicant
ZDNS                    Do Not Solicit
ZDOS                    Do Solicit
ZDPA                    Deferred Payment Agreement
ZDW                     Vertical Feature 800 Service - Day or Week
ZEC1                    Employer's City or Foreign Address - Primary Applicant
ZEC2                    Employer's City or Foreign Address - Co-Applicant
ZEM1                    Employer - Primary Applicant
ZEM2                    Employer - Co-Applicant
ZEN1                    Employer's Street - Primary Applicant
ZEN2                    Employer's Street - Co-Applicant
ZEP1                    Employer Telephone Number - Primary Applicant
ZEP2                    Employer Telephone Number - Co-Applicant
ZESO                    Estimated Usage Originating
ZEST                    Estimated Usage Terminating
ZES1                    Employment Status - Primary Applicant
ZES2                    Employment Status - Co-Applicant
ZET1                    Employer's State - Primary Applicant
ZET2                    Employer's State - Co-Applicant
ZEZ1                    Employer's Zipcode - Primary Applicant
ZEZ2                    Employer's Zipcode - Co-Applicant
ZFB                     Uncollectible Referred or Write-Off
ZGN                     Usage Guide Number
ZHLD                    Hold Order
ZHS                     Housing Status - Primary Applicant
ZIT1                    Income in Thousands - Primary Applicant
ZIT2                    Income in Thousands - Co-Applicant
ZJT1                    Employment Position Held - Primary Applicant
ZJT2                    Employment Position Held - Co-Applicant
ZMLI                    Multiple Line Location Identifier
ZNI                     Notation Information
ZNP                     Date of the Latest Denial for Non-Payment
ZNS                     Number Swap
ZOVR                    Combined Card Information Not Restated
ZPBI                    Packet Billing Instructions
ZPCN                    Previous City or Foreign Address
ZPSN                    Previous Street
ZPST                    Previous State
ZPTN                    Customer's Previous Telephone Number
ZPZP                    Previous Zipcode
ZREQ                    Re-Queue - Reschedule Computer Treatment
ZRIC                    Redirect Incoming Calls
ZRMK                    Remarks
ZSBI                    Separate Bill Indicator
ZSBR                    Service Representative Sales
ZSCS                    Secondary Class of Service
ZSD                     Vertical Feature 800 Service - Specific Date
ZSPA                    Special Action Indicator
ZSTP                    Separate Toll Pages
ZTD                     Vertical Feature 800 Service - Time of Day
ZTHC                    Treatment History Change
ZUCL                    University Student Sale
--------------------------------------------------------------------------------
-End-













Example SORD Printout

 ******** SERVICE ORDER IMAGE ***********
TN 414 Z05-8510   CUS 500 CD          EX NONE
ORD  C1421683672          CS MZB   SLS E385721
APP 02-05-98 DD 02-18-98 X
RTG  NS,SS,FA
ADSR Y
CAC  C/MTP Y
ZSCS XZD3S
ZBU  EB, 210-100
ACIS
---LIST
LN   TYME; CORPORATION
LA   XXXX XXXX RD, GREEN BAY
SIC  7374
DZIP 54304
---CTL
RAC  EWM
SID  02-06-98
LAM  02-09-98
AD   02-11-98
RID  02-11-98
DVA  02-12-98
WOT  02-13-98
PTD  02-17-98
NCON ELAINE XXXX, 800 843-XXXX
---BILL
BN1  TYME CORPORATION
BA1  %414 Z05-8510
BA2  PO BOX 23750
PO   MILWAUKEE WI 53223
CBRO A, AEBO, 414 Z00-1000 CUS 100
TAR  BRWN
TAX  C, E
BI   WSC
BI   WDC
NRI  NI
PON  8848 3375 3045
NEL  (1) 1X; TYME CORP; %NETWORK
     COORDINATOR; PO BOX 23750;
     MILWAUKEE, WI 53223-0750
---S&E
I1   WRG
SCS  XZD3S
CN   (TY)200676/TA 60, 01-01-98
CLS  .HRDA.313202..WT/SCS XZD3S
     /NC XGAB
CKL  16-3223 XXXX,
     GREEN BAY, WI
     /LCON ROBERT XXXX
     920 468-XXXX
     /SN XXXX XXXX BANK
     /LSO 414 465
     /NCI 04DU5.96
     /SGN R
I1   T6ECS
I1   B5NGF
I1   AS3N1
---RMKS
RMK  ORD PER CYNDIE-MODEM WILL BE SENT
     TO GARAGE-WIRE TO DEMARK-CUST WANTS
     AMERITECH CONCERNED RE-GTE BORDER
     CHRGS WVD PER DIGITAL PROMO 414 355-XXXX,EH
>%

JOBID    C1421683672   01 ITM 01 OF 01     ISTAT    IMFC    SSP      TSP
CKTID      HRDA313202                                   TRK  AWS025322001
CAC            CIRCUIT ACT     TERMINATION ACT  I NCI            NCTE
CKLID    001  CSU  HRDA                    RCVD WORD       ISS#
TESTER        TEL                          DSGNR/GROUP    TEL
USO CKTID    TN 414Z058510
PST RESULT                                    RCVD
                                              OE
FAC R/T CABLE      PAIR   BP    COLOR              TERM ADDRESS
 F1    16           1408  11                        F XXXX XXXX ST
 F2    16           1409  12                        F XXXX XXXX ST