Using the Alternative Enhanced Redirect Service Data Validation Tool |
Overview
AT&T's Alternative Enhanced Redirect Service (AERS) is intended to support the business continuity processes of customer name-to-location by permitting alternate routing of incoming calls for existing AT&T Prime (Local) Services at sites that may be experiencing a temporary or permanent building, communication facility, system emergency, or T1 failure. The AERS Data Validation Tool checks defined parameters from the customer's AERS spreadsheet prior to loading and building the customer routing database in the Integrated Service Control Point (ISCP). This document will provide instructions for using the AERS Data Validation Tool.
Business Rules
Using the AERS Data Validation Tool
Logging into AERS
Note: The password will expire every 30 days, regardless of use, on the last Monday of every month. The tool will allow you to change your password after the expiration. If your password expires and you still cannot update it, click on the Reset Password link. This will set the password to "*******" and an email will be sent to you confirming the password was reset. If you continue to have problems contact the system administrator for assistance.
MACD Using the Provisioning Page
Note: If there are any errors received while attempting to import the spreadsheet, first check the spreadsheet for the appropriate format as described in the Business Rules. Then contact the AERS system administrator for assistance.
Sales Using the AERS Sales Page
Note: The AERS Tool will advise you if there are no errors within the spreadsheet. If errors do exist, it is the original requestors responsibility to correct the errors within the spreadsheet and resubmit to the MACD team for importing.