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A Corporate Dedication to Quality and Reliability
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 The National Semiconductor Quality Policy is to continuously improve our processes, products and services to deliver solutions of the highest value thereby providing competitive advantage to our customers.
Jim Gordon
Vice President, Quality
National Semiconductor Corporation
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| National's Quality Network Enjoys Measured Success |
| Its no accident that in the last few years National Semiconductor has received 37 major awards from its customers. In FY02, 95 percent of our customers considered us a top tier supplier. Nobody put us in the bottom tier. more |
| Frequently Asked Question from Customer Surveys |
| National Semiconductor is a qualified supplier to customers around the world. As part of our customers' qualification process, requests for information regarding National Semiconductor's structure, quality programs, manufacturing processes, and certifications are often made. Following are answers to many of these Frequently Asked Questions. more |
| The National Semiconductor Quality System (NSQS) |
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The National Semiconductor Quality System is documented in the Quality Policy Manual, (SC) CP-0008, which defines the Policies and Procedures used at National Semiconductor to ensure that our products and services meet both the specified customer requirements and our busineess objectives in a consistent, economical, and reliable manner. National Semiconductor's success and prosperity is dependent upon how well our customers are serviced. Ultimately, the rewards are shared from improved products and services; through the trust and loyalty shown by our customers. more
The National Semiconductor Quality System is modeled after internationally recognized quality system standards. Currently, the model used is the QS-9000 Quality Standard which contains in its entirety the ISO 9001 Quality Standard. National is certified to this standard and has recently announced plans to pursue certification to the ISO/TS 16949 Quality Standard. more
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| Department Profile - Reliability Test Services Laboratory |
| Department Profiles give a view of the important work performed by the people of National’s Quality Network. Our Reliability Test Services Lab tests all new products, processes, packages, revisions, and design changes. The test results from the Reliability Test Services Lab help ensure our customers that National products will work under the most demanding conditions without fail. more |
